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Vocational Education and Training Student Guide 2012

Student support services

Careers and employment

Staff from Careers and Employment are available to assist current CDU students and graduates with career counselling and the development of strategies for effective personal career management. Telephone counselling is available for students studying externally or who are unable to attend the CDU Casuarina or Alice Springs campuses.
At Casuarina, Careers and Employment is located in Equity Services, Building Blue 1, Rooms 21 to 34.
T: 08 8946 6288 or Freecall: 1800 061 963. At Alice Springs, Careers and Employment is located in the Information Centre, Building 1, Level 1. T: 08 8959 5312, Freecall: 1800 654 865, E: careers@cdu.edu.au.
For further information go to http://www.cdu.edu.au/careers

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Complaint resolution

Support and information are available through Office of Leadership and Organisational Culture to resolve grievances and complaints either with other students, university staff or university administrative or academic complaints and appeals. To assist students in the resolution of complaints and appeals, the university has developed a student administrative complaints and review process, a student academic complaint and appeals process and student/staff grievance process for complaints about discrimination and harassment.

Office of Leadership and Organisational Culture
Email: complaints@cdu.edu.au
Casuarina T: 08 8946 6509
For further information visit www.cdu.edu.au/oloc/concerns-complaints.html

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Counselling

Professional, confidential and free counselling services are offered to students through Equity Services. The Student Facilitator (Counselling) has expertise in working with people who are dealing with a wide range of personal, study and cross-cultural issues. Information about local community services is also available through the counselling service.

Equity Services
Alice Springs T: 08 8959 5216
Casuarina T: 08 8946 6288
For further information visit: www.cdu.edu.au/ses/student-support.html

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Disability support

CDU is committed to providing an accessible, supportive, safe and inclusive learning environment for students who have a disability. If you have a disability, illness or injury that may impact on your studies, contact the Disability Liaison Officer, to discuss the range of adjustments that could be put in place to address the effects of a disability on your ability to study.

As a prospective student, you are encouraged to contact the university as soon as possible so the impact of your disability or medical condition on your studies can be identified and services organised if they are required. All enquiries are confidential.

The Disability Liaison Officer is located at Equity Services in Building Blue 1, Rooms 21 to 34. Casuarina campus and Student Support Officer in the Learning Precinct, Alice Springs campus.

Equity Services
Alice Springs T: 08 8959 5216
Casuarina T: 08 8946 6288
For further information visit: www.cdu.edu.au/ses/disabilitysupp.html

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Equal opportunity, discrimination and harassment

It is the objective of CDU to ensure the absence of all forms of discrimination and harassment based on gender, marital status, race and age, disability or sexual preference in relation to all facets of student participation at the university. The Office of Leadership and Organisational Culture assists students who believe discrimination may be occurring, by discussing and clarifying the situation and exploring with students their rights, responsibilities and options to resolve the matter.

Office of Leadership and Organisational Culture
Email: complaints@cdu.edu.au
Casuarina T: 08 8946 6509
For further information visit: www.cdu.edu.au/oloc/equity-diversity.html

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Office of Indigenous Academic Support

The Office of Indigenous Academic Support (OIAS) comprises a team of highly skilled and qualified Indigenous staff who provide academic support across a range of disciplines to Aboriginal and Torres Strait Islander students studying at Charles Darwin University.
Whether you are looking to upgrade, re-skill, return to the workforce or start the next phase in your life, CDU can help with a large range of courses and academic support for Aboriginal and Torres Strait Islander students studying internally or externally, full-time or part-time.The Office of Indigenous Academic Support provides a culturally supportive physical and intellectual environment that recognises and values student needs and individual learning styles.

With Indigenous Support Centres located at Casuarina (Gurinbey),Palmerston (Duwun), Katherine (Yangan.garr), Alice Springs (Akaltye), Tennant Creek (Mila-Mila Jinjjalki) and Yirrkala (Nuwul), the OIAS team encourages students to reach their full potential while providing ongoing support and advice throughout their learning journey.

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How can Indigenous Academic Support help me?

The OIAS provides high-level support and assistance to Aboriginal and Torres Strait Islander students studying at CDU through:

• Provision of specialist orientation programs for new Indigenous students

• Assistance with enrolment applications and course information

• Provision of academic support and referrals for tutoring from the Indigenous Tutorial Assistance Scheme (ITAS), through which individual or group tutorial assistance can be arranged

• Administration of the Sunning Hill Bursary which provides financial assistance to eligible students to purchase special course requirements, attend relevant conferences/ seminars, and meet unexpected or one-off expenses that cannot be met by any other income source

• Development of your leadership and public speaking skills as an Indigenous Student Ambassador for CDU

• Provision of information about scholarships and other opportunities that become available for students from time to time, as well as assistance with the preparation and submission of scholarship applications

• Referral to support agencies e.g. counsellors, and information and assistance to access other services on campus such as Student Administration and Equity Services including disability support

• Provision of advocacy support e.g. helping to deal with study problems, scholarship payments, access to Centrelink/Abstudy

• Assistance with top-up printing costs for Vocational Education and Training and Higher Education students

• Help in finding suitable accommodation through International House Darwin, Mission Australia or Aboriginal Hostels

• Regular visits to schools and community organisations to discuss study options and educational and career pathways available at CDU

• Preparation and broad email distribution of monthly Indigenous Academic Support newsletter

• Excellent student facilities are available at Casuarina, Palmerston, Katherine and Alice Springs and Tennant Creek campuses, and the new Yirrkala (Gove) Education Support Centre, all of which offer culturally appropriate environments and specialised computer labs

For further information contact the Office of Indigenous Academic Support:

Gurinbey, Casuarina campus
The OIAS is located at Building Orange 2, Level 3, and
includes a range of facilities for students as well as a dedicated
computer lab.
Contact Reception on 08 8946 6485		 Duwun, Palmerston campus
Building A
Contact Trudy Avlonitis on
T : 08 8946 7432 - Casuarina Campus
T: 08 8946 7957 - Palmerston Campus
Akaltye, Alice Springs campus
Located at the rear of the Information Centre
Contact: Lorraine St Claire on T: 08 8959 5411
or Contact: Sharon Donnellan on T: 08 8959 5390		 Yangan.garr, Katherine Rural campus
Located in the Library building
Contact: Natalie Ellis on T: 08 8973 8348
or T: 08 8973 5900 (Katherine Town Campus) or mobile: 0409 116 942
Mila-Mila Jinjjalki at Tennant Creek campus
Indigenous Academic Support is located at the Tennant Creek campus.
Contact: Chris Rothery on T: 08 8962 0704 or
Mobile: 0467 741 616		 Nuwul at Yirrkala (Gove) Education Support Centre
Indigenous Academic Support is located in the Laynhapuy
Homelands Association Precinct, Yirrkala
Contact: Dr. Emanuele Tausinga on T: 08 8986 8608 or
Mobile: 0457 542 894

Regional and External students
Students living in the northern region of the NT or in other Australian states should contact the Gurinbey staff at Casuarina campus.
Students living in the southern region of the NT should contact the Akaltye staff at Alice Springs campus.
To subscribe to the monthly Indigenous Academic Support newsletter, please email oiasreception@cdu.edu.au.

General enquiries:

Office of Indigenous Academic Support
Charles Darwin University
Building Orange 2, Level 3, Casuarina campus
Darwin NT 0909
T: 08 8946 6485
F: 08 8946 6064
E: oiasreception@cdu.edu.au
W: cdu.edu.au/oias

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International student support

The International Student Advisor is located in Support and Equity Services, Building Blue 1, Room 21. The advisor provides international students with visa information and assists in resolving concerns encountered during their study time. To make an appointment to see the International Student Advisor contact:
Equity Services:
Casuarina T: 08 8946 6288

For further information go to cdu.edu.au/ses/international-std.html and download the International Student Guide.
In addition the International Student Support and Events Officer provides students with general Information about courses, enrolments, health cover and activities. The International Student Support and Events Officer is available for consultations at the University Information Centre, Building Orange 1, weekdays 10am - 12pm.

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Learner Support Services

If you are new to studying VET and you want to improve your skills or find out about learning strategies, then you can contact Learner Support Services (LSS). LSS provides one to one tutoring, as well as classroom assistance, and the help provided is based on your course material so that it is very relevant and useful to you. LSS can conduct a pre-assessment to see what literacy and numeracy skills you may need to acquire to meet your study goals. The aim of LSS is to ensure students enjoy their study and receive the appropriate support to successfully complete their VET course.
Learner Support Services can be contacted at:

  • Casuarina
    Building Purple 7.1.02
    Charles Darwin University
    Ellengowan Drive
    T: 08 8946 7051
    Co-ordinator: Brendan Reid - 0459 810 313
    VET Lecturer: Saikim Wan - 0457 535 537

  • Alice Springs
    Building 12.1.01
    Charles Darwin University
    Alice Springs
    T: 08 8946 5276

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Library and learning precinct

The CDU Library operates at Casuarina, Palmerston and Alice Springs campuses. Library opening hours may vary between campuses and during semester breaks.

Each campus Library has a Learning Precinct where staff can assist you with finding information, printing, scanning etc. Computers are available for study and research purposes. All campus Libraries are wireless-enabled and you can connect your laptop to the wireless network. Study areas are also available with power for laptop computers.

Students who are located more than 80kms from a campus are eligible to register for Distance Services. The Library alsol offers an Ask Us service.

Casuarina campus
Building Red 8
T: 08 8946 7016
E: referencedesk@cdu.edu.au
W: www.cdu.edu.au/library/about/campuses.html

Palmerston campus
T: 08 8946 7870
E: referencedesk@cdu.edu.au
W: www.cdu.edu.au/library/about/campuses.html

Alice Springs campus
T: 08 8959 5233
F: 08 8959 5282
E: alice.library@cdu.edu.au
W: www.cdu.edu.au/library/about/campuses.html

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Copyright

All students are required to adhere to Australian Copyright Law. See the following webpage on how you can use third-party copyright material in your studies W: cdu.edu.au/library/copyright/crstudy.html

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Student off-campus accommodation

The off-campus Accommodation Officer provides advice and information regarding off-campus accommodation available at Equity Services.

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Student loans

The Admin Officer in Equity Services processes applications for emergency student loans.
Equity Services:
Casuarina T: 08 8946 6288
For further information about accomodation or student loans.