Mr Jamal El-Den
Senior Lecturer, Information Technology

Contact details

Teaching

• E-Business and IT Management
• Business Security and Risk Management

Research interests

• Knowledge Management
• Knowledge Transformation (tacit vs. explicit)
• Support for remote interactions
• Group support systems

Selected publications

Journal papers

Feghali, T., El-Den, J. “Tacit knowledge capture among Geographically Distributed Group Members”, Journal of Knowledge Management, Volume 12, Number 1, pp. 92-105 2008.

El-Den, J. “Are We Really Capturing Knowledge?”, Submitted to the Journal of Knowledge Management, February, 2008.

Published conference papers

October 2008, “Current Groupware and Group-Support Systems for Remote Interactions and Knowledge Transformation: Are They Really Supportive? Accepted to The ICICKM conference in NY, 9-10 October, 2008.

September 2007, “Tacit Knowledge Transformation among Geographically Distributed Group Members: An Real Case analysis: Proceedings of the ECKM, Barcelona, Spain, September 5, 6 2007.

October 2006, “Tacit Knowledge Transformation”, Proceedings of the ICICKM, Santiago, Chile, October 5, 6 2007.

October 2005, “Using VIPGSS for Knowledge Capture and Transformation, ICICKM, Dubai, UAE, October 12, 13, 2005.

October 2004, “Capturing and Transforming Opinions and Ideas in a Collaborative Setting”, in proceedings of the “(International Conference on Intellectual Capital and Knowledge Management”, Toronto, Canada, October 29 – 30, 2004.

September 2004, “ Transforming Tacit Knowledge Into Explicit Knowledge Through The Capture of Opinions and Ideas of Group Members in a Collaborative Setting”, in proceedings of “The 5th European Conference on Knowledge Management, at the CNAM, Paris, France, Sept. 30 – 1st October, 2004.

September 2004, “Empathic Design of Marketing Using Tacit Knowledge Management”, ”, in proceedings of “The 5th European Conference on Knowledge Management, at the CNAM, Paris, France, Sept. 30 – 1st October, 2004. (Co-authors: Zeina Ghalayini & Neemat Hasbini, AUB School of Business)

September 2004, “The social View in Process-Oriented Knowledge Conversion”,” in proceedings of “The 5th European Conference on Knowledge Management, at the CNAM, Paris, France, Sept. 30 – 1st October, 2004.

December 2003, “E-Lebanon.com vs. E.Arabcounties.com”, In Proceedings of the “International Business Information Management Conference (IBIM03), Cairo, Egypt.

September 2003 “The Value-Interactive-Personalized Group-Support-System (VIP-GSS): An Answer to Effective Knowledge Organization in Groups”, In Proceedings of the “4th European Conference on Knowledge Management, ECKM, 18 – 19 September, Oriel College, Oxford University, England.

September 2003 “Introducing Knowledge Management into AUB: A Case Study”, Proceedings of the 4th ECKM, Oriel College, Oxford University, England.

June 2003 “Knowledge Management and Intellectual Capital: An Inevitable Relationship for Success”, Accepted for presentation at the 4th ECKM, Oxford, England.

June 2003 “Does Effective Knowledge Identification and Retention by Physicians Transform Hospitals into Learning Organizations: An Empirical Study”, Accepted for presentation at The 2nd European Conference on E-Business, Glasgow, Scotland.

September 2002 “A New Model for Knowledge Organization in Groups: Retention and Accessibility”, 3rd European Conference on Knowledge Management, 23-25 Sept, 2002, Dublin, Ireland.

June ‏ 2002 “E-Lebanon.com vs E-Arabcountries.com”, submitted for review to the E-business conference in Montreal, Canada.

March 1999 “Information Modeling For Resources-Based Business Process “, in proceedings of the First International Conference on Enterprise Information Systems, Setubal, Portugal.

Oct 1996 “The Effect of OO to CSCW “, in proceedings of The 11th International Symposium on Information Sciences, Antalya, Turkey.

Sept 1995 “Applying Object Oriented methodology to CSCW”, in proceedings of the 5th Australasian Conference on Information Systems, Perth, Australia.

Sept 1994 “A New Perspective in Computer-Supported Cooperative Work”, in proceedings of the 4th Australasian Conference on Information Systems, Monash University, Melbourne, Australia.

Membership of professional organisations