alu office

Academic Liaison Unit

The ALU acts as a network between Student Central and the Faculty, ensuring all student documentation is processed efficiently and effectively within the correct school. The ALU provides assistance with navigating course structures and support services when students are at risk of progressing.

Opening Hours

Monday – Thursday 8:00am – 4:00pm
Friday – 8:00am – 3:00pm

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What are the services and tools CDU has to offer students?

Student Central
Our highly trained and professional team are here to support you throughout your student experience. We can offer you assistance with admissions, scholarships, student cards, enrolments, fee questions and payments, class timetables, examinations and graduation.

 

Equity Services
If you’re a CDU student you can contact Equity Services for confidential and free of charge assistance in the following areas:

Careers & Employment
Counselling
Disability Service
Off-campus Accommodation

 

 

Learnline

Learnline is CDU's suite of tools which support studying online. Your first point of contact for Learnline units will always be your lecturer or tutor - check your support materials for their contact details. 

Experiencing problems when logging into Learnline? Check your Student Account Status or contact the ITMS Kiosk.

Study Skills

Provides you with the tools to assist with essay and report writing, critical thinking, referencing, exam preparation, active listening in lectures and tutorials to assist with note making, effective research and reading as well as guidance in time management.

Academic Language and Learning Support Program 

Is a free, confidential service that assists all higher education students with academic skills development that is tailored to the specific unit you are seeking help in. This program offers workshops in essay and report writing, time management and exam preparation and English language skills.

Do you need assistance with your course progression?

The ALU has Student Progression Officers who are here to assist at any stage of your student journey. You may be identified as ‘At Risk’ and/or put Under Review because of your recent academic performance. The review process is an opportunity for you to voluntarily engage with progression support during the upcoming semester. This process is regulated by the Higher Education Progression Rules . 

During the Semester the Student Progression Officer will liaise with Academics and will be advised of  students who meet the early warning signs.

  • Not attending class, whether this is physically or logging into LearnLine.
  • Not contributing to discussion boards.
  • Failure to submit and or pass the first assessment

If you feel as though you may be at risk of failing during the semester you are encouraged to contact your Lecturers to discuss your options.

The Student Progression Officer (SPO) role has been created to assist students that have been categorised as Under Review for the previous Semester, because they received fail grades in 50 percent or more of their enrolled units.

The Under Review process is an opportunity for students to voluntarily engage with progression support during the upcoming semester.

This process is regulated by the Higher Education Progression Rules  to ensure that the monitoring of student progress is undertaken as a proactive enabling strategy that aims for the early identification of students at risk and the implementation of flexible, practical and achievable strategies to assist students achieve their learning potential.

During the Semester the Student Progression Officer will liaise with the Academics and will be advised of ‘At Risk’ students. Early warning signs that identify that a student may be struggling can include;

  • NOT visited Learnline for greater than seven days
  • NOT attended class
  • NOT contributed to the discussion board or welcome message sent by the lecturer
  • NOT submitted or failed their first assessment/assignment.

Students who feel as though they may be at risk of failing during the semester are strongly encouraged to contact their Lecturers when issues arise.

Forms and Guides

Important information relating student administration processes, important dates and deadlines and student administration forms.

Study Skills

This web site aims to identify, develop and enhance the study skills you need to succeed in your chosen course of study.

Student Administration and Equity Services

Student Administration deal with matters including but not limited to: admission, scholarships, student cards, enrolment, fees and changes of enrolment.  You can access information about the university's facilities, services and procedures, or ask a student facilitator any questions you might have.

Equity Services provide support to students in the following areas: careers and employment, personal counselling, support for students with a disability, off-campus accommodation, international student support and student loans.

Academic Language and Learning Support Program 

This program offers workshops in essay and report writing, time management and exam preparation and English language skills.

External Student Support

Provides the following services:

Dispatch of print based materials, assignment tracking for external students and external examinations arrangements.

Learnline

Helpful links for first time users.

Student Learnline Support

Your first point of contact for Learnline units will always be your lecturer or tutor - check your support materials for their contact details. 

Experiencing problems logging into Learnline? Check your Student Account Status or contact ITMS Helpdesk.

Contact us

Academic Liaison Unit (ALU)


  • T: 1800 061 963 (freecall)/ (08) 8946 7357
  • alu@cdu.edu.au
  • Building Blue 5.1.02

Student guides

Our publications are informative guides for students studying at CDU.

Read more.