A - Z List of Services
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | |
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| Accounts Payable | The Accounts Payable team process all payments to creditors on behalf of Charles Darwin University. Payments are processed by cheque, bank draft, telegraphic transfer, and internal processes. |
| Accounts Receivable | Previously called Revenue, browse further information. |
| Airconditioning | For all faults and enquiries please call the Service Desk on 8946 6500. FAS uses Syllabus Plus as the sole means of booking airconditioning. |
| Alice Springs campus | Visit the Alice Springs campus website. |
| Acquittal of a cash advance | See the procedures on obtaining and acquitting a cash advance. |
| Assets | Assets of Charles Darwin University cannot be traded in, auctioned, sold, wilfully destroyed or in any other way disposed of without prior consideration of the Board of Survey. If you have assets which you would like to dispose of, contact the Assets Officer, Robyn Woods on 8946 6292 for asset control advice. |
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| Bus shuttle (inter campus) | Inter Campus
Bus Service Charles Darwin University provides a free bus service from Casuarina to Palmerston and Palmerston to Casuarina campuses on a regular occurrence. |
| Bookshop | The CDU Bookshop is located on the Ground Floor, Red 1, Casuarina campus. Trading hours are 8.30am to 4.00pm on Monday, Tuesday, Thursday and Friday, 8.30am to 6:00pm on Wednesday. |
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| Cabcharge eTickets | Cabcharge voucher books are no longer being issued. Vouchers currently held by custodians are still valid and can be used for travel until further notice. The University now uses Cabcharge eTickets. |
| Callista | Problems relating to fees and allocations can initially be directed to the Accounts Receivable team on 8946 6248. All enrolments and changes are actioned by the relevant faculties. General enrolment enquiries can be addressed to the Information Centre on 8946 7766. Payments are made to the Cashiers in Orange 1, Casuarina campus, phone 8946 7192. Payments can also be made via BPay - refer to your Enrolment Advice. |
| Car bookings | The University has a range of motor vehicles available for faculties
and divisions on a user-pays basis. Further information is available
from the Fleet webpage.
All bookings for University vehicles are made electronically by accessing CDU Staff home page and clicking the yellow "Book a Vehicle" icon. If it is found that vehicles are unavailable please contace the Facilities Help Desk on 8946 6500. |
| Cash advance and acquittal | See procedures on obtaining and acquitting a Cash Advance. |
| Catering | Finance and Asset Services is responsible for food and beverage services located in Red 2. Functions and other catering can also be arranged. |
| Chart of accounts | Download your copy of the chart of accounts. |
| Certificate of Exemption | Applications for a Certificate of Exemption from Public Tenders $100,000 and above and for exemptions from the requirement to obtain three written quotations for goods and services valued at >$10,000 and <$100,000 will be reviewed by the Tender Committee. No action to commence procurement of the goods or services should be commenced prior to obtaining an approved Certificate of Exemption from the Secretary of the Tender Committee. |
| Child care | Charles Darwin University Child Care Centre is located in Green 3, Casuarina campus. |
| Cleaning | The following are the contacts for the provision of cleaning, waste management and sanitation services. All service enquiries should be initially directed to the Service Desk 8946 6500. Contractual enquiries can be directed to Margaret Toner on 8946 6250. |
| Corporate credit card Mastercard |
The University encourages
the use of a corporate credit card,
for all purchases less than$1,000, for travel related purchases
and for purchases that would otherwise not be processed in a sufficiently
timely manner if paid through the normal business system. In addition
it assists in reducing the number of cheques that needs to be processed
by the division. The program used to code your Mastercard transactions
is called ProMaster. |
| Corporate Express - Ordering Online | Corporate Express have a website http://netxpress.biz
where stationery and office supplies can be ordered online and paid
for with a University Corporate Credit Card (Mastercard). You must
either hold a mastercard or have an agreement with someone that
does have one (their authorisation is required) to pay for the goods.
When goods are ordered online and paid for using another staff member's
mastercard, that staff member will receive an email requesting them
to enter their credit card details. |
| Custodial | If you are a staff member who needs your office relocated, furniture moved or just general help with moving/setting up rooms, call the Service Desk on 8946 6500, email facilities@cdu.edu.au or complete the Application for custodial services form and fax to 8946 6562. |
| Cyclone Emergency - General Advice | The cyclone season officially commences on 1 November and ceases on 30 April, but cyclonic events have been known to occur outside this period. Cyclones affect coastal areas up to at least 50 km inland from the sea. Finance and Asset Services have prepared Cyclone Emergency General Advice (.pdf, 180KB)* to remind staff and students of the processes to be followed. |
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| Deposit funds without a Charles Darwin University invoice | In the event of depositing funds that have been received but have no invoice a Deposit funds without a CDU invoice form (.pdf, 19KB)* must be completed and given to cashiers. |
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| elVIS (Oracle Financials) | Charles Darwin University uses Oracle Financials and calls it elVIS (electronic Varsity Information System). elVIS training is provided on a regular on-going basis. The training is separated into modules, to meet the varied needs of users. Registration (.doc.624kb) and bookings are essential and can be made by emailing elvis@cdu.edu.au, or phone the elVIS Help Desk on 8946 6039. Existing users please see the Frequently Asked Questions. |
| Employer authorisation form for student fees | The Employer authorisation form (.pdf, 7KB)* is for employers are who paying their employee's fees. |
| End of Financial Year Requirements | The preparation of the University’s Annual Financial Statements and their audit is a key output for the University and therefore a key responsibility of the Vice Chancellor. The statutory deadlines that need to be met can only be achieved if all University staff with year-end responsibilities fulfil their obligations on time and at the level of detail requested. The 2011 Financial End of Year and Summary of Key Dates are now are available at http://www.cdu.edu.au/fas/EndOfYear.html |
| Equipment and furniture relocations | See Custodial. |
| Equipment hire | For equipment hire fill out Application
to hire CDU equipment and forward to
facilities@cdu.edu.au or fax 8946 6660. For any audio visual enquiries please contact the Service Desk on 8946 6500. For classroom/lecturn instructions download a copy from http://www.cdu.edu.au/fas/facilities.html |
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| Facilities hire | For hiring of university facilities complete Application to conduct a function for external bodies and/or Application to hire CDU equipment or Internal Room Booking Request for CDU staff. For enquires contact the Service Desk on 8946 6500 or email facilities@cdu.edu.au |
| Finance training | Charles Darwin University uses Oracle Financials and calls it elVIS (electronic Varsity Information System). To gain access to elVIS, Registration (.pdf, 174KB)* and training must be completed. Please see elVIS training for further information. |
| Financial glossary | The Financial glossary (.pdf, 37KB)* is intended for use by university staff as a tool to assist in the understanding of financial terminology used within the University. There is also a finance FAQ page. |
| Financial reporting |
Browse information regarding financial reporting. |
| Forms | |
| FAQ | Frequently Asked Questions are available for Oracle Financials and ProMaster (Mastercard Transaction Coding Software). |
| Furniture and equipment relocations | See Custodial. |
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| Grounds/landscaping | Grounds/landscaping is charged with the performance of the many and varied duties associated with the development and maintenance of a safe, functional and aesthetically pleasing outdoor environment at Charles Darwin University. Areas of responsibility for the grounds staff members cover the full spectrum of horticultural activity. |
| GST- Goods & Services Tax |
A Summary of GST(.pdf, 44KB)* is provided. For further queries regarding GST, please contact the Manager of Treasury Operations on 8946 6078. |
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| Hiring equipment | For equipment hire fill out Application
to hire CDU equipment and forward to
facilities@cdu.edu.au or fax 8946 6660. For any audio visual enquiries please contact the Service Desk on 8946 6500. For classroom/lecturn instructions download a copy from http://www.cdu.edu.au/fas/facilities.html |
| Hiring facilities | For hiring of university facilities complete Application to conduct a function for external bodies and/or Application to hire CDU equipment or Internal Room Booking Request for CDU staff. For enquires contact the Service Desk on 8946 6500 or email facilities@cdu.edu.au |
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| Insurance | The University maintains extensive insurance cover to provide financial protection against liability for personal injury and loss or damage to university property. Check out the insurance website for general information on the University's insurance policies. Further information, queries and claim applications can be directed to Carol Gibson on 8946 6078. |
| Invoice creditors | See Accounts Payable. |
| Invoice request | Need an invoice created? Download the Invoice request (.pdf, 6KB)*. |
| IT KIOSK | The IT KIOSK is an extension of the ITMS Service Desk. It is a physical space where CDU staff and students can obtain face-to-face support for CDU IT and Communications services. |
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| Jabiru centre | Visit the Jabiru centre website. |
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K |
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| Kalamazoo | Download your copy of the Kalamazoo procedures (.pdf, 14KB)*. |
| Katherine campus | Visit the Katherine campus website. |
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L |
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| Lectern operations | Download your copy of the Lectern operation instructions from http://www.cdu.edu.au/fas/facilities.html |
| Ledgers | Ledger branch is responsible for the University's chart of accounts, processing of journals, loading and transfers of budgets and maintaining budgetary control. |
| Lost/damaged property | Contact Security on 8946 7777 or freecall 1800 646 501. |
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M |
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| Maintenance requests | Business Support is responsible for reporting and actioning all maintenance requests. Contact the Service Desk 8946 6500 or email facilities@cdu.edu.au. |
| Major capital works | The Capital Management Plan projects income from the various capital funding services and proposes expenditure. It currently extends for the next four years. See capital works for information about works planned or in progress. |
| Mastercard (P-Card) | The University encourages the use of the corporate
credit card. The use of the P-Card is the recommended method of
procurement of consumable goods and services where the value of the
goods is less than $1,000.
The use of the P-Card is the recommended method of procurement of travel related services such as airfares, accommodation, vehicle hire, fuel etc. Approval for official travel and accommodation related transactions is granted following the approval of a Movement Request by the appropriate supervisor. |
| Master planning | The University's master planners are Daryl Jackson Architects. Master plans have been prepared for the Casuarina and Palmerston campuses. These are reviewed when a change to the master plans is necessary by a change in the University's needs. |
| Minor new works | Each year a minor new works program of about $400K is completed. Bids are called for in November for consideration and inclusion in the following years' program. See new works for information about works in progress. |
| Movement Requisition | It is essential that prior to undertaking any travel outside of 50kms from the campus at which you are based that you complete a Movement requisition for official travel (.doc,531 KB*. |
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N |
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| Netxpress Ordering Online | Corporate Express have a website http://netxpress.biz
where stationery and office supplies can be ordered online and paid
for with a University Corporate Credit Card (Mastercard). You must
either hold a mastercard or have an agreement with someone that does
have one (their authorisation is required) to pay for the goods. When
goods are ordered online and paid for using another staff member's
mastercard, that staff member will receive an email requesting them
to enter their credit card details. To gain access the Netxpress Authorisation Form (.pdf, 32KB)* must be completed and forwarded to the Payables Manager, Finance & Asset Services, Orange 12.3. Corporate Express will then contact you to provide your access details and a short training session. |
| Nhulunbuy campus | Visit the Nhulunbuy campus website. |
| Northern Editions | Visit the Northern Editions website. |
| North Flinders International House | North Flinders International House (NFIH) aims to provide a safe and secure residential community; an environment conducive to academic achievement, intellectual enquiry, and the development of the social, cultural and intellectual aspirations of its members. A residential community functions properly when all members respect the rights, ideals, culture and religion of other residents and live in an atmosphere of mutual tolerance and understanding. The residence affirms the rights of its members to organise their lives according to their own personal beliefs and values, provided that they do not violate the rights of others or the NFIH community. |
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| Organisational chart for FAS | View the FAS organisational chart. |
| Overseas orders payment | Payment for goods and services that have been purchased overseas (using foreign currency) by purchase order are processed by Accounts payable on arrival of invoices. The invoice is entered into the system and, provided the goods have been receipted, the invoice will be paid in foreign currency by means of a telegraphic transfer or bank draft. Bank drafts are requested from the bank once a week and posted at the end of each week. |
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| Palmerston campus | Visit the Palmerston campus website. |
| Parking | Information regarding parking can be found under Campus Traffic and Parking. |
| Petty cash | The petty cash webpage provides the guidelines to establish a new petty cash/cash float, replenish it, transfer custodianship of it and claim a reimbursement from petty cash. |
| Printery | uniprint Express is a self service printing and copying system that provides: A4 and A3 colour capability at all central locations along with account recharge facilities and a university spopnsored PrintStart quota. For more information: uniprintexpress@cdu.edu.au |
| Procurement | Procurement branch oversees the University's procurement process and is responsible for a wide range of functions. See Procurement guidelines (.pdf, 136KB)*; Guidelines for Travel on University Business, Mastercard (P-Card) Guidelines and Tender and Request for Quotations Guidelines . |
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R |
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| Reimbursement (staff/student) | For a general reimbursement via cheque or EFT complete a Reimbursement claim form. For a reimbursement from your petty cash custodian complete the Petty cash claim form. |
| Repairs and maintenance | Repairs and maintenance projects include work required to comply with statutory conditions (e.g. testing/servicing of fire alarm systems, lifts, fume cupboards etc.), routine servicing of equipment, repairs to buildings and equipment and the ongoing planned maintenance (including painting) to buildings and equipment. Business Support is responsible for reporting and actioning all maintenance requests. Contact the Service Desk on 8946 6500 or email facilities@cdu.edu.au. |
| Request for invoice | Need an invoice created? Download a copy of the Request for invoice (.pdf, 8KB)*. |
| Request for Review of Fixed Penalty Notice | Wish to request a review of a parking penalty download a copy of the Request for Review of Fixed Penalty Notice. |
| Revenue | See Accounts Receivable. |
| Role of Finance and Asset Services | See Our role. |
| Rooms/functions/on campus bookings | For hiring of university facilities complete Application to conduct a function for external bodies and/or Application to hire CDU equipment or Internal Room Booking Request for CDU staff. For enquires contact the Service Desk on 8946 6500 or email facilities@cdu.edu.au |
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S |
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| Security | Charles Darwin University adopts the UNI-SAFE program, which aims to alert students, staff and visitors of personal safety issues and as part of the program, aims to maximise those issues within the Charles Darwin University community. There is 24-hour campus security available on freecall 1800 646 501 or 8946 7777. |
| Staff list and organisational chart | FAS staff list and Organisational Chart for Finance and Asset Services staff. |
| Stationery/Office Supplies - ordering online | Corporate Express have a website http://netxpress.biz
where stationary and office supplies can be ordered online and paid
for with a University Corporate Credit Card (Mastercard). You must
either hold a mastercard or have an agreement with someone that does
have one (their authorisation is required) to pay for the goods. When
goods are ordered online and paid for using another staff members'
mastercard, that staff member will receive an email requesting them
to enter their credit card details. To gain access the Netxpress Authorisation Form (.pdf, 32KB)* must be completed and forwarded to the Payables Manager, Finance & Asset Services, Orange 12.3. Corporate Express will then contact you to provide your access details and a short training session. |
| Statutory declaration | Download a copy of a Statutory declaration form (.pdf, 7KB)*. |
| Student fees | Problems relating to fees and allocations can initially be directed to the Accounts Receivable team on 8946 6248. All enrolments and changes are actioned by Student Services. General enrolment enquiries can be addressed to the Information Centre, on 8946 7766. Payments are made to Cashiers in Orange 1, Casuarina campus, phone 8946 7192. Browse payment options. |
| Student printing | uniprint Express is a self service printing and copying system that provides: A4 and A3 colour capability at all central locations along with account recharge facilities and a university spopnsored PrintStart quota. For more information: uniprintexpress@cdu.edu.au |
| Supply/purchasing | Procurement branch oversees the University's procurement process and is responsible for a wide range of functions. See Procurement guidelines (.pdf, 136KB)*; Guidelines for Travel on University Business, Mastercard (P-Card) Guidelines and Tender and Request for Quotations Guidelines . |
| Suppliers | Accounts Payable branch is responsible for setting up new suppliers/vendors. Procurement branch is responsible for the establishment of contracts, agreements, and contract management including administration and registration. |
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| Telegraphic transfers | Payment by telegraphic transfer can be arranged for overseas payments. Paying for goods or services by telegraphic transfer is advantageous in that the creditor's payment is received in their bank account within two to three days. |
| Tennant Creek centre | Visit the Tennant Creek centre website. |
| Traffic | Charles Darwin University (Site and Traffic) By-laws are enforced 24 hours a day. Speed limits are in place on campus and are monitored. More detailed information regarding traffic on campus can be under Campus Traffic and Parking. |
| Training - elVIS | elVIS training is provided on a regular on-going basis. The training is separated into modules, to meet the varied needs of users. Registration (.doc,624KB)* and bookings are essential and can be made via email, elvis@cdu.edu.au, or by phoning the elVIS Helpdesk 8946 6039. |
| Travel | For all travel related queries, browse the Travel webpage, which includes a travel allowance calculator, Movement requisition form (.pdf, 110KB)* and the Guidelines for Travel on University Business (.pdf, 141KB)*. |
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| uniprint Express | uniprint Express is a self service printing and copying system that provides: A4 and A3 colour capability at all central locations along with account recharge facilities and a university spopnsored PrintStart quota. For more information: uniprintexpress@cdu.edu.au |
| uniprintNT | uniprintNT is more than ink on paper, it provides a comprehensive range of services, including creative graphic design, digital and offset printing and multiple finishing options. Visit the uniprintNT website. |
| Useful links |
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| Vehicle hire | The University has a range of motor vehicles available for faculties
and divisions on a user-pays basis. Further information is available
from the Fleet webpage.
All bookings for University vehicles are made electronically by accessing CDU Staff home page and clicking the yellow "Book a Vehicle" icon. If it is found that vehicles are unavailable please contace the Facilities Help Desk on 8946 6500. |
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| Web Portal | The Finance Web Portal is the university's means of providing a birds-eye-view of the financial position of its cost centres. It includes:
For access to the Finance Web Portal, see the elVIS training page, email elvis@cdu.edu.au or phone Oracle (elVIS) Helpdesk on 8946 6039. The URL for the Finance Web Portal is http://oriole.cdu.edu.au:7778/pls/portal. |
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| Year End | The preparation of the University’s Annual Financial Statements and their audit is a key output for the University and therefore a key responsibility of the Vice Chancellor. The statutory deadlines that need to be met can only be achieved if all University staff with year-end responsibilities fulfil their obligations on time and at the level of detail requested. The 2011 Financial End of Year and Summary of Key Dates are now are available at http://www.cdu.edu.au/fas/EndOfYear.html |
| Yulara centre | Visit the Yulara centre website. |
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