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Finance Systems Frequently Asked Questions (FAQs)


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Oracle Financials (elVIS) helpdesk: telephone: 08 8946 6039 or email: elvis@cdu.edu.au

Oracle Financials (elVIS) - General Questions

What is the web address for Oracle Financials (elVIS)

The web address for production is http://emu.cdu.edu.au:8010/OA_HTML/US/ICXINDEX.htm.


I have forgotten my password or it wont work and I get the message - what can I do?

This message indicates that you are using either the incorrect username or password. Your username is your first initial followed by your last name up to a total of 8 characters. To reset your password see the instructions on Password Reset Function (52 kb .pdf).


I am getting errors in Oracle (elVIS) and I have been told to clear my Browser Cache - how do I do this?

Clear browser cache (.pdf) instructions with screen dumps as a PDF document (40kb).


What are some of the quick keyboard keys available in Oracle (elVIS)?

Shift+F5 in a field will duplicate the field above it. Handy to use when doing a requisition where many lines are similar.
Shift+F6 will duplicate the entire record from the line above it.
Ctrl+L will show the list of values (LOV).
Ctrl+S will Save.


I will be absent and need someone else to process my notifications, how do I set Vacation Rules?

Setting vacation rules (.pdf) instructions with screen dumps as a PDF document (192kb).

Can I export information from Oracle to Excel?

Data exporting (.pdf) instructions with screen dumps as a PDF document (53kb).

I need to print reports. How do I get a printer added to the Printer Options?

Contact the Oracle Financials (elVIS) helpdesk via email elvis@cdu.edu.au or on 8946 6039 with details of the type of printer along with the printer's IP address. To obtain the IP address, print a copy of the configuration of the printer. If you are unsure of how to do this contact the helpdesk.

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Oracle Financials - Requisitions

How do I setup preferences when creating a requisition so I don't have to keep typing the same data in on each line?

Setting Requisition Preferences (.pdf) instructions with screen dump as a PDF document (30kb).

 

How do I fill in more than 5 lines in a Requisition?

Use the arrow down key on your keyboard. Alternatively click on the New Record icon on the tool bar.

 

How do I create a Foreign Currency Requisition?

Foreign Currency Requisition (.pdf) instructions with screen dumps as a PDF document (47kb).

 

My Requisition is in process and my Approver is away, how do I send my requisition to another approver?

Forwarding Requisition (.pdf) instructions with screen dumps as a PDF document (56kb).

 

Who is my buyer?

Check with your area or the Oracle Financials (elVIS) helpdesk. If you do not have a buyer in your area, your buyer will be a Purchasing Officer from the Procurement Office. Information is available on the procurement web page.

 

I have an "INCOMPLETE" requisition What does this mean?

An 'INCOMPLETE' requisition is one that has not been finished and/or sent through the Approval Cycle. The status will not change until the requisition is opened, completed and submitted for Approval.

 

How can I delete an "INCOMPLETE" requisition?

To delete an 'incomplete' requisition. Bring up the requisition via Requisition Inquiry, click on the Open button, then click on the delete icon which has a red cross on it You will be asked to confirm 'Delete this Record' , click Yes, then Save.
or on the menu bar click Edit > Delete. Confirm 'Delete this Record' then Save.

 

 

 

 

 

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Oracle Financials - Purchase Orders

How do I create a Foreign Currency Purchase Order?

Autocreate Foreign Currency PO (.pdf) instructions with screen dumps as a PDF document (23kb).

How do I print a Purchase Order?

Printing a Purchase Order (.pdf) instructions with screen dumps as a PDF document (160kb).

Can I email myself a copy of the Purchase Order?

Email Purchase Order to Self (.pdf) instructions with screen dumps as a PDF document (162kb).

How do I receipt a standard Purchase Order?

Receipting (.pdf) instructions with screen dumps as a PDF document (98kb).

How to I receipt a Service Order Purchase Order?

Receipting a Service Purchase Order (.pdf) instructions with screen dumps as a PDF document (183kb)

 

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Oracle Financials - General Ledger

What are the names of the Ledger Reports?

Description and Sample Ledger Reports (.pdf) as a PDF Document (55kb).

How do I run a Ledger Report?

Running a General Ledger Report (.pdf) with screendumps as a PDF Document (170kb).

What is a FSG Report? Do I need to run an FSG?

FSG Reports - an explanation (.pdf) as a PDF Document (26kb).

FSG Report - Appropriation Detail (AR01) (.pdf) with screendumps as a PDF Document (149kb).

FSG Report - Restricted Detail (RR15) (.pdf) with screendumps as a PDF Document (180kb).

FSG Report - Restricted Summary (RR02) (.pdf) with screendumps as a PDF Document (154kb).

I need to know how much money is in my account. How do I do a funds check?

Funds Available on Appropriation Accounts (.pdf) with screendumps as a PDF Document (63kb).

Funds Available on Restricted Accounts (.pdf) with screendumps as a PDF Document (63kb).

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Smart Data on Line (SDOL)

I cannot launch the PDF version of the report. What is wrong?

Launching a SDOL Report (.pdf) instructions with screen dumps as a PDF document (98kb).

I have forgotten my password, who can reset it?

Contact Finance Business Systems Help Desk, via email: elvis@cdu.edu.au or phone 8946 6039.

How do I put a new account code into the system?

Email your request to elvis@cdu.edu.au. The request should include the Area, Activity and Activity Name. Finance Business Systems helpdesk staff will advise completion of your request.

What is the web address for SDOL?

www.sdol.mastercard.com/app_sdol/login.reg

I need another copy of the guide on how to code transactions in SDOL

There are two SDOL reference guides to assist you in coding transactions:
SDOL Reference Guide for Cardholders

SDOL Reference Guide for Proxies

What date do mastercard card purchases have to be coded by?

All transactions must be coded as per the date in the Coding Schedule (.pdf).

I am going away, who should code my mastercard transactions?

Upon application of your mastercard, you were requested to nominate a Proxy (a person to code your transactions on your behalf). This proxy should code your card in your absence. The Manager, Accounts Payable (8946 6262) can retrieve your nominated proxy's name for you.

If you have not nominated a proxy - email the name of your proxy to elvis@cdu.edu.au or phone the Finance Business Systems helpdesk on 8946 6039 to have your proxy set up in SDOL and trained.

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