IT Forms
New staff - Information on computer accounts
Computer accounts are handled by the university Identity Management System (IDM) (this applies to "Regular Staff"), i.e. they have an employee Number in Alesco and are on the pay roll. If these conditions are met then Alesco will contain their personal details and a position record that provides the start and end date for the staff member. Contractors and visitors do not appear in Alesco and so are managed differently, refer to the Staff Accounts page for further information.
A new staff member must "Activate" their computer account. Once this has occurred, their computer account components will be managed automatically by IDM, a staff member's computer account will either be created instantly, if they have started work at CDU, or when their start date is reached, if they have not yet started.
Find out more about the following ITMS forms, which are also available for download:
- Access to central IT services
- Laptop Support - Received/Picked-up Form
- Callista access
- Lab software
- Leaving CDU
- Phone and data billing
- Phone billing authority
- Telephone and voicemail access
- Temporary account creation
- TRIM login Form
- Under 18 approval
Fax the completed form to the number supplied on the form or drop it in to the I.T. Kiosk, Red 1, Casuarina Campus.
NB: You will need Adobe Acrobat Reader to view pdf files. Get Adobe Acrobat reader.
Access to central IT services NEW
Please visit the above page for information regarding any account management issues and for "Access to the Central IT Services" forms should you need it
Laptop Support - Received/Picked-up Form
A receipt form for the drop-off and retrieval of CDU owned laptops being worked on by ITMS Technical Staff.
Callista access
Download Callista access forms, please visit http://www.cdu.edu.au/studentservices/stafftraining.html.
Lab software forms
Refer to the computer labs page for lab software request and alteration forms.
Leaving CDU
Staff members ceasing employment with the university should complete this form to ensure their computer accounts are disabled upon leaving.
Phone and data billing request
Itemised extensions requests can be made with a fee of $20 per request regardless of number of extensions. This is also applicable to Charles Darwin University Students' Union, Schuberts Catering, etc.
Phone billing authority
When completing this form, note that check boxes are to indicate whether it is faculty or school information, group/branch or section information.
Complete the actual name of the area and cost code you wish to receive information for. If you are in a position that may require both, please indicate. (e.g. PA's to directors/deans require school/section information 'regularly', but faculty/group information 'on request only'). In completing the form, and forwarding to your manager (if appropriate) for approval, you are also signing the declaration. Your approver can then forward your email direct to Phonebilling@cdu.edu.au. For this purpose the email identification will indicate the person's signature.
Telephone and voicemail access
Complete this form to make changes to voicemail details for extensions. This form is required for the following:
- Voicemail set up
- Call access level changes
- To obtain a new phone number
- To have changes made to your service e.g. Group Hunt
NB: Include a cost code when requesting new numbers, conference calls, phone movement or additions- the job will not be passed to the contractor until a cost code is supplied.
Temporary account creation
For requesting a Temp Student Account Creation Form(.pdf) This form covers creating a student account required for temporary use or for lecturers to use.
TRIM Login Form
For requesting a TRIM Login Form (.docm) This form covers creating a TRIM Login account for staff to use.
Under 18 approval form
Students: If you are studying at the university and under 18 years of age, you will need to provide formal approval of a parent or guardian before being given internet access.
Staff: If you are an academic staff member with a student-type teaching account which is used by students under the age of 18, the responsibility for proper use of such an account falls to you individually.
Send all forms to IT Kiosk, Red 1.1.20, Casuarina campus or Fax to 89466630