ITMS Service Desk
We are your first point of contact for assistance with computers, the internet, telephones, printers and associated information technology equipment and services.
Check out how ITMS prioritises your job.
Casuarina, Palmerston and Alice Springs campus
|Tel:||08 8946 6600|
|International||+61 8 8946 6600|
|LogIT (on line job logging system)||Web: logit.cdu.edu.au|
|Fax:||08 8946 6630|
|Spam/Phishing Email Reportingfirstname.lastname@example.org |
(forward the suspicious email to this address for inspection and action)
Building Red 1, Level 1, Room 20 (Red 1.1.20)
Casuarina campus map (PDF 1MB)
ITMS Service Desk
Key staff contacts
|Pat Gould||Peter Reichstein||Matthew Danielewski||Richard Smith||Kate Birch|
|Director||Service Level Manager||Client Services Manager||Manager, Information, Service and Systems Management||Records and Archives Manager|
|T: 08 8946 7151||T: 08 8946 7730||T: 08 8946 7069||T: 08 8946 7772||T: 08 8946 6212|
Emergency After Hours Support
T: 8946 6600
Emergency support is applicable to CDU systems expected to be operating 24 x 7 and are used by all users.
1800 hrs – 2100 hrs weekdays (excluding public holidays)
0900 hrs – 1600 hrs weekends and public holidays
ITMS is keen to seek feedback from our clients. Please follow the feedback link and let us know how we can improve the quality of service to you.
|Date||Service Desk Hours||IT Kiosk|
|Wednesday 21 December 2015||TBA||TBA|
|Thursday 22 December 2015||TBA||TBA|
|Friday 23 December 2015||TBA||TBA|
|Saturday 24 December 2016||Closed||Closed|
|Sunday 25 December 2016||Closed||Closed|
|Monday 26 December 2016||Closed||Closed|
|Tuesday 27 December 2016||Closed||Closed|
|Wednesday 28 December 2016||Closed||Closed|
|Thursday 29 December 2016||Closed||Closed|
|Friday 30 December 2016||Closed||Closed|
|Saturday 31 December 2016||Closed||Closed|
|Sunday 01 January 2017||Closed||Closed|
|Monday 02 January 2017||Closed||Closed|
|Tuesday 03 January 2017||TBA||TBA|
|Wednesday 04 January 2017||TBA||TBA|
|Thursday 05 January 2017||TBA||TBA|
Critical system support will still be available, even on the days the Service Desk is closed, and can be sought by calling x6600 (8946 6600).