ITMS

Your student computer account and Internet quota

What is a student computer account?

Your student computer account is the username and password you use to gain access to various information services provided by Charles Darwin University, including:

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What do I need to have to activate my student account?

You can activate your student account if you have a current enrolment to study in the current teaching period and you know your student number.

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Where can I go to activate my student account?

You can activate your account from any Internet access point. Your home or work Internet connection will be fine, or any of the free Internet access points provided on Charles Darwin University campuses.

Access points include the 'kiosk' machines, most of which are in the Information Centre, and any of the computers in the General Purpose Computing Laboratories. Use the username 'kiosk' and the password 'cdukiosk'. This is a general access computer account and will do nothing more than open a web-browser for you to use.

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How do I activate my student computer account?

Activate your account through Activate my computer account. If you need assistance contact ITMS Service Desk on 8946 6600.

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Internet access for students less than 18 years old.

If you are under 18 years of age, you will need to provide approval from a parent or guardian before you can access the internet from CDU computers. You need to fill out the approval form (.pdf) and return it to the IT Kiosk, Red 2, Casuarina campus. If you do not gain approval you will still be able to use CDU computers and access CDU online resources, however you will not be able to access the internet.

Note: You will need Adobe Acrobat Reader to view pdf files. Get Adobe Acrobat reader

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What happens if I change my name?

Your computer account is created using the name in the Student System at the time of creation.

If you change your name you should do the following:

1. CDU students - advise Student Administration and Equity Support of your name change. They will update the Student System and the name on your computer account will automatically update.

2. Partner Organisation students - advise your home institution of your name change. They will update their Student System and pass the information to ours which will cause the name on your computer account to update.

3. Consider changing your email address which contains your name and contact ITMS if you want to change it (using the "Contact Support Desk" link at the left of this page).

You have 2 CDU email addresses as follows:

The student number email isn't affected when you change your name. The name email obviously is, however your email address will not change automatically as:

Please note: Unless you contact ITMS and change your email address, you will not receive email sent to yourNewFirstName.yourNewLastName@students.cdu.edu.au

Internet usage

As per University Policies, By-Laws, and Federal Legislation, the University monitors internet usage by both staff and students to limit inappropriate use. Examples of such inappropriate use include:

Furthermore, if other types of inappropriate use are reported, the Pro Vice Chancellor of your faculty may request an audit of your internet and email usage. Other examples of inappropriate behaviour include harassing or abusive email messages to fellow students or staff.

You are responsible for the activity associated with your internet account. If you are found to be responsible for inappropriate use of the internet without justification, your internet account will be suspended/terminated pending review by the Pro Vice Chancellor of your faculty and the Director of Information Technology Management and Support.

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Quota system on student home drives

Please be advised that the quota system has been re-introduced on student home drives. Technical issues resulted in ITMS disabling the previous quota system set at 100MB including email for students.

The new system provides 200MB for file storage and an additional 200MB for mail. Any student requiring more than 200MB is encouraged to contact ITMS Service Desk on 8946 6600 or itms-support@cdu.edu.au.

Unfortunately quotas are required to restrain a small minority who are abusing the University storage systems and adversely impacting the provision of services for all students.

Student File Quota: 200MB Student Mail Quota: 200MB
Post Graduate File Quota: 500MB Post Graduate Mail Quota: 200MB

Please note: File and mail systems are separate and the quota is not transferable between them.

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Why have I received an "Account Termination Warning Notification"?

Your student access is dependent on you currently being enrolled. When your lecturer changes your status, in the student management system (Callista), to a status that is not entitled to access CDU computer resources, an email is generated and sent to you. This occurs for all students that have their status changed to a none entitled status. If you believe that an error has been made regarding your enrolment status you need to contact Student Services who handle all aspects of student enrolment. Should you need an extension of your computer account you need to approach your lecturer to request this on your behalf.

All rules regarding access and durations of notice, etcetera are set by Student Services and implemented automatically on student accounts. Any variance on these rules are decided and actioned by Student Services.

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