Information for students
This page provides you with information on the services provided by ITMS while you study at Charles Darwin University.
Your student computer account
Client support
Email
General
ID cards
Learnline
StudentNet
Your student computer account
What is a student computer account?
Your student computer account is the username and password you use to gain access to various information services provided by Charles Darwin University, including:
- Accessing computing lab PC's (to research and complete assignments, or if the units you are taking are taught in the labs)
- Accessing the Internet from the PC labs or library
- Accessing your student email account
- Accessing Learnline
- Accessing the library databases.
How do I activate my student computer account?
Activate your account through StudentNet. Access My Profile in the right hand menu, select Computer Account and follow the steps to activate your student computer account (if you need assistance contact ITMS Support on 8946 6600).
What do I need to have to activate my student account?
You can activate your student account if you meet the following requirements:
- You have a current enrolment in the current semester
- You have paid your amenities fees or you do not have a requirement to pay amenities fees.
Important note for students under the age of 18: Should you be studying at the university and under 18 years of age, you will need to provide formal approval of a parent or guardian before your account can be created. Access the approval form (.pdf) and return to ITMS Support Desk, Red 3, Casuarina campus.
Note: You will need Adobe Acrobat Reader to view pdf files. Get Adobe Acrobat reader.
Where can I go to activate my student account?
You can activate your account from any Internet access point. Your home or work Internet connection will be fine, or any of the free Internet access points provided on Charles Darwin University campuses.
Access points include the 'kiosk' machines, most of which are in the Information Centre, and any of the computers in the General Purpose Computing Laboratories. Use the username 'kiosk' and the password 'cdukiosk'. This is a general access computer account and will do nothing more than open a web-browser for you to use.
Client Support
Browse information about Client Support.
Students are entitled to an email service hosted by the university. This service is web-based (like Hotmail or similar) and is available wherever you can get access to the Internet. Its use is governed by the university's information technology policies and by-laws, and the Telecommunications Act.
Should you choose not to use this email service, you can use the following link to set up a forwarding address for any email sent to your student account: http://labmail.cdu.edu.au/twiggi
Check out handy tips for using student emails.
General purpose computer labs
Casuarina labs
Casuarina campus has eight general PC labs located on Level 3 of Orange 1, which are accessible from 7:00am to 1:00am, seven days a week. You can gain access to the labs with your student card (used as a swipe-card) outside of business hours.
Palmerston labs
Palmerston campus has four general PC labs, two in Building A and two in Building C. The operating hours of the Palmerston campus labs are determined by BASD Palmerston, on 8946 7800.
NB: There are also individual, specialised labs within some faculties on campus - contact your faculty administration office for information about accessing these labs.
Check out the software provided for your use in the general purpose computer labs.
ID cards
Your student identity card is issued by Information Centre in Orange 1 of Casuarina campus. This card is used as photo-id, a door access card, and as a rechargeable photocopy card.
You are automatically issued with certain levels of security access, ie: to the general purpose computing labs in Orange 1, Casuarina campus, but you can apply for additional access, including air-conditioning access, as your studies demand. To gain additional security or air-conditioning access, contact your faculty administration office for approval and take your ID card to the Security Office in Red 2, Casuarina campus.
You must carry your ID card at all times while using any of the general purpose computing labs at the university.
Learnline
Learnline is the university's online learning and course management system. It utilises Blackboard, a suite of software products and services used to create and manage online courses. As a Learning Management System it offers students the opportunity to engage in rich learning activities and communicate with staff and other students while studying off campus.
Learnline provides the following useful services:
- 'Anytime, anyplace' access to course materials and assignments
- Interactive learning through a variety of communication tools (email, discussion boards, chat rooms)
- Contact with academic staff and among off-campus and international students through announcements, threaded discussions and email
- Improves general information literacy and resource research strategies
- Enables assignments to be submitted electronically
- Enables quizzes and surveys to be administered and scored with results securely posted online
- Enables announcements to be posted to all students in a unit to facilitate speedy communications
- Enables students to access their web based teaching and learning resources through a consistent, easy to use web portal.
For help in using the learning software, or other student assistance, contact the Client Support Team of the Learning Resources Division:
Phone: 08 8946 6483
Email: tls@cdu.edu.au
StudentNet
StudentNet is your first stop for information as a student. It provides important news relating to your studies and the university, and access to a variety of online services, including:
- Computer account activation
- Admission status checking
- MyInfo website (view your results and study history, change your personal details such as your postal and email address).



