Voicemail
A voicemail service can be provided to any CDU staff member who has a telephone on the CDU network. Please fill in, and have your manager authorise, an Application for Telephone/Voicemail service form. This form can be faxed to ITMS or dropped off at the IT Kiosk in building Red 1.1.20.
The below list of How To’s will help you set up and use some of the voicemail functions and features:
Voicemail How-to's
- How to Set Up your Voicemail Greeting
- How to Record Your Alternate Greeting/Out of Office Greeting
- How to Retrieve Your Voicemail
- How to Access Your Voicemails from Outlook 2007
- How to Change Your Voicemail PIN
- How to Set Up a Diversion to Voicemail or Other Numbers
FAQ’s:
- Why do my voicemails sound slow or fast?The new voicemail system has a great feature which we have dubbed the Donald Duck or Barry White feature. During a call, you can tap the 4 button on your phone keypad and slow the message down to a Barry White speed or tap 6 to speed the message up to sound like Donald Duck.
- Why doesn’t my PIN work?Make sure you are using the new default 6 digit PIN of 147258 not the your old 4 digit PIN.
- How do I log into the voicemail system?If you are logging into your voicemail service for the first time, press the Messages or Msgs button on your phone and enter the default PIN of 147258 when requested. You will be able to follow the prompts from this point to set up your voicemail.
Who do I call for assistance?
Please call or email the ITMS Service Desk on x6600 or itms-support@cdu.edu.au.
