Databases and Online Journals - Help Page

Passwords
Problems accessing a Database
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Introduction

Databases are used to find articles in journals. Databases are either full text or bibliographic. The databases that contain some full text articles have a note on the webpage saying includes full text.

Bibliographic databases include a citation and sometimes an abstract. This means you have to look up the title of the journal on the CDU Library catalogue to see whether the library subscribes to that journal and holds that particular issue.

CDU Library subscribes to a range of Databases. This usually involves paying an annual fee, but for some Databases the costs are calculated on a per search basis.

The symbol indicates that the Database is Australian. Other databases often do include Australian content, but often only a small percentage.

Passwords to access Databases and other online resources

Most online resources can be accessed directly on campus, however, there are some that require their own passwords.
To access the passwords, click on the link that says Click here for the Password

Licensing restrictions limit database access to CDU students and CDU staff

Off Campus

Students

NOTE: you need to activate your computer account

Use your Computer Account access details i.e. the username and password that is required to access computers on campus and student email.

If you are having problems with your Computer Account, contact the IT Support desk Phone: +61 (08) 8946 6600 or email itms-support@cdu.edu.au

Most online resources can be accessed directly after entering your authentication only once, however, there are some resources that require their own passwords. To access these passwords, click on the link that says Click here for the Password

Staff

Staff use your CDU Username and Password.

If you are having problems with your Computer Account, contact the
IT Support desk Phone: +61 (08) 8946 6600 or email itms-support@cdu.edu.au

Most online resources can be accessed directly after entering your authentication only once, however, there are some resources that require their own passwords.
To access these passwords, click on the link that says Click here for the Password

Problems with access?

There could be a number of reasons why you are unable access a database.

The number of simultaneous users has already reached the maximum. Many databases have a limit on the number of simultaneous users. Wait a while and try again.
The database is inaccessible. Wait a while and try again. Most problems are temporary.
It is worth trying a database from a different vendor. If you cannot access any databases, then it might be a problem with your firewall or cookies. Make sure you have enabled cookies because many databases require this.
If you are accessing from a Government department, firewalls are often a problem, speak to your computer people. If you are accessing from home, speak to your internet provider.
If the problem persists, you can contact us.