Overdue fines and other charges

Fines were introduced to ensure fair access to Library materials, especially core reading list items on Short Term Loan.

Ideally, the Library would collect no fines at all because students and staff would cooperate and return items on time out of concern for others. Fines are NOT a FEE; they are a deterrent.

Avoiding fines

renew items online before they are due
check your borrower record regularly in case items are recalled
check student or staff email regularly for library notices or if not CDU staff or student, ensure you are to receive email from the library

Fine system

Fines do not have to be paid until a total of $50 is reached.
you may continue borrowing with fines under $50
Once $50 is reached, borrowing is blocked and a minimum of $10 must be paid to reduce the fines to $49.

Fine cap

There is a cap on fines per item in the Main collection of $50.

The total maximum fines per person at one time is $100.

After 60 days the status of an item goes to Lost and a bill for the item will be sent.

Fine rates

Overdue fines accumulate at the rates of:

Item type	Amount	Time	Maximum
Main collection	$1	Day	$50.00
Short Term Loan - 4 hour loans	$1	Hour	$50.00
Short Term Loan - 2 Day Loans	$10	Day	$50.00
Recalled item	$10	Day	$50.00
Interlibrary loans	$5	Day	$50.00
Tablet computer	$30	Hour	N/A

Fine reduction

everyone is entitled to a one-off reduction of fines
this is to cover that patrons who were not aware of the fines system do not have to pay and are told how it operates.
Only one Application for Fine Reduction will be granted to any one client.
Fines on or over the $50 threshold may be reduced on application, to $49, thus reinstating borrowing rights.
Applications will be processed within 24 hours

Waivers

Waivers are for exceptional circumstances such as illness
a Fine Waiver Request form can be submitted to the Service Desk at the relevant Campus Library.
Supporting documentation such as a medical certificate will be required.

Patrons are certain that Library materials were returned can follow the Claim Returned process

Bill for Replacement of Lost or Damaged items

A bill for replacement costs will be sent if:

overdue items are not returned within 60 days.
if items are damaged
parts of it are missing, for example the CD

This includes a $33 processing fee per item.

An encumbrance may be placed on a students record if the bill is not paid.

Process of payment

Payments must be made at the library. Casuarina Campus has EFTPOS options and will accept credit card over the phone.