Staff support
Support is available to Charles Darwin University staff on a range of issues which may be of concern to them as follows:
- Discrimination and harassment as defined in the Equal Opportunity legislation
- Assistance with compliance of the Disability Discrimination Act and associated CDU process
- Workplace bullying
- Assistance with the resolution of conflict
- Staff grievance process
- Student/staff grievance process
- Student administrative complaints and review process
- Student academic grievance and review process; and
- Management of student conduct.
Staff counselling
Staff counselling available through the Employees Assistance Service (EAS)
CDU has an agreement with the Employees Assistance Service (EAS) to provide counselling for staff and their immediate family members. These services are designed to assist staff in leading a more healthy, productive and satisfying life.
The EAS is a non-government community cased organisation that provides counselling, training and consulting to the Northern Territory workforce. They are located at:
Level 2, Highway Arcade
Stuart Park
Phone: 08 8941 1752
EAS provides a free short-term counselling service to assist with problems such as:
- Interpersonal conflicts
- Work related problems
- Relationship and family issues
- Emotional stress
- Financial difficulties
- Career issues
- Grief
- Alcohol and other drug related problems.
The purpose of counselling is to assist staff in working through personal problems which may be impacting in the workplace.
The counselling process involves talking with a trained and experienced counsellor who will assist in clarifying any problems you may be experiencing and working through methods of dealing with these problems.
It is recognised that a range of issues can impact on an employee's work performance. These may be work related or of a personal nature. In most instances normal supervisory assistance will serve to address these issues. In some cases, however, neither the efforts of the employee or the employee's supervisor have the desired effect of resolving the employee's problems. Charles Darwin University and the NT Trades and Labour Council agree that it is in the interest of the employee, the employee's family and the university it provide access to an employee service which deals with such problems originating outside the work environment.
As a pro-active measure the service is available to employees and their families whether or not unsatisfactory work performance is an issue.
How can I access the service?
To access a counsellor, contact your nearest EAS office, make an appointment and advise your supervisor. Another person may make an appointment on your behalf, or alternatively contact the Director, Support and Equity Services on 8946 6422.
If you live outside of Darwin, you can speak to a counsellor by using the toll free number 1800 193 123. EAS also visits Nhulunbuy, Jabiru, Katherine, Tennant Creek, Alice Springs and Yulara.
EAS will arrange an appointment, as soon as possible and advise you of the regional visiting schedule. Confidential counselling sessions normally last an hour and some may require one session, others more. The counsellor may, with your approval, refer you to a specialist should this be necessary.
Who pay for this service?
This counselling service is free for you and your immediate family members. For initial appointments, if attending during normal business hours, you will be regarded as being on duty but you should inform your supervisor.
Employees participating in on going counselling with EAS will be granted access to leave entitlements available in accordance with the provisions governing sick leave.
Charles Darwin University staff should be aware that the counselling service does not override or replace the university's grievance or complaints processes.
For further details please contact the Director, Support and Equity Services on 8946 6422.
