Students gathered around desk

Make an appointment

For specific academic needs, a qualified ALLSP team member is available to provide help when you need it during your studies. You do have to book an appointment.  If you're on-campus  book a face-to-face appointment, if you're an external student you can arrange a telephone or Skype appointment.

For more generic support, we recommend you:

Selecting the right individual consultation for you:

To provide you with the most appropriate help and guidance, you can now book an appointment with either a member of the ALLSP team or with someone from the English Language support team.

Book for English Language Support

Book for Academic Support

Book an appointment with a member of the English Language Support team if:

a)      English is NOT your first language and you want to speak to an Academic English Language Tutor about your university tasks and assignments.

b)      Your lecturer has specifically referred you to this type of support.

Book an appointment with a member of the ALLSP team if:

a)     You need academic help and improving your English language is not one of your main concerns.

If you're a first time user of the online booking system, go to the step by step instructions guide.

Step-by-step instructions

Booking policy

  • If you delete / cancel / change two appointments in two consecutive weeks on the days of those appointments, you will not be allowed to have appointments for two weeks from that second deleted / cancelled / changed appointment. Do not make bookings for 14 days after your two consecutive appointments. We encourage you to seek assistance by attending our study skills workshops and accessing the drop-in service.
  • You will not be able to make appointments more than seven days in advance, this is to avoid cancellations when bookings are made too far in advance.
  • Please allow a six-day gap (minimum) between your appointments. This allows you time to think about what was discussed in the previous appointment and enable you to make progress on your work before the next appointment.
  • Do not book appointments for more than two consecutive weeks, bookings ignoring this policy will be deleted. This is to ensure that all students who seek support have a fair opportunity to receive it. Please ensure 14 days of no appointments after your two consecutive appointments.


Don't send us your draft unless you have made an appointment in which you plan to look at the draft together with the ALLSP lecturer and discuss it. One day before your appointment or on appointment day, email ALLSP with your draft attached and with the details of your appointment in the body of the email.