VET Student Guide 2020

Support and facilities at CDU

There's a lot more to being a student than just classrooms and assignments.

Some of your most memorable experiences may be just outside the classroom - making friends, joining sports clubs and societies, and networking with other students in a fun, relaxed and supportive environment.

Student campus life includes:

  • cafes
  • student lounges
  • libraries
  • gym
  • IT kiosk
  • sports facilities
  • bookshop
  • child care facilities
  • post office
  • transport.

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Student Central provides a one-stop services for students services. Our highly trained and professional team provides exceptional customer service to facilitate, guide and contribute to the success of our students' journeys.

Student central is the hub where you can find help with:

  • course information
  • online enrolment
  • fees and payments
  • graduation
  • student cards
  • scholarships

Equity services provide support in a range of areas to assist you during your studies. CDU students can access these free confidential services in person or phone appointments. Make an appointment by phoning the number below or book online via our webpage.

T:  08 8946 6288
W:  Equity Services
Location: Blue 5.1.24
After hours counselling helpline T: 1300 933 393

These services include:

Counselling services for students experiencing difficulties that are affecting their studies. Professional staff can assist with anything personal or academic, including how to balance your study, work and family challenges, time management, or identifying skills and strategies to adjust to life in a new environment.

Access and Inclusion services provides support and a range of measures to assist students with a disability, medical condition, mental health condition or students who are carers. The services can provide adjustments to assist with accessing and participating in your studies. Come and see us to find out if we can help you.

Careers and employment service supports students to develop career management skills. CareerHub maintains a register of employment opportunities for students including graduate recruitment, full-time, part-time and casual employment opportunities, vacation, internship and volunteering opportunities.

Accommodation services provides advice on accommodation options for students living away from home: on campus (International House Darwin), rental (off campus), shared (off campus) and homestay (off campus).

At CDU our goal is to help you achieve successful results. We understand that every student is different, and at times students may need additional support with a particular unit or skill.

CDU has a free Learner Support Service (LSS) to help VET students build their skills and strategies as a learner and to provide assistance with assignments and assessments.

The aim of the LSS is to provide a positive and suportive environment which assists students to become capable, independent and confident learners. The support is provided based on the course materials so that it is useful and relevant to the individual needs of each student. Learner support i snot available for use by school students undertaking VET, VET for Secondary Students or School-based apprenticeships or traineeship programs.

The service is subject to meeting eligibility criteria.

T:  08 8946 7051
E:  learner.support@cdu.edu.au
W: Learner Support Services

CDU's Indigenous Student Services (ISS) offers access to staff who provide discrete academic, pastoral and advocacy services and support to all Aboriginal and Torres Strait Islander students. Whether you are looking to upskill, reskill, return to the workforce or start the next phase of your life, ISS is available to assist you in your VET or HE studies. With access to ISS centres and staff on CDU's Casuarina (Gurinbey), Katherine (Yangan.garr) and Alice Springs (Akaltye) campuses, ISS is committed to supporting all Aboriginal and Torres Strait Islander students to reach their full potential and succeed in their individual learning journey.

ISS Reception
T:  08 8946 6479
E:  OISSReception@cdu.edu.au
W: ISS

How can ISS help me?

ISS provides high-level support and assistance to Aboriginal and Torres Straight Islander students studying at CDU through:

  • assistance with course information and advise on pathways into further education and training
  • assistance with student admissions, enrolments and applications including the development of Individual Learning Plans
  • arranging orientation programs for new and continuing students, including intensive advice and support on academic study skills, effective time management, essay writing and referencing skills.
  • provision of academic support and referrals for tutoring through Tutorial Support (formally ITAS) where individual or group tutorial assistance can be arranged
  • provisions of information about scholarships and other opportunities that become available for Indigenous students
  • excellent student facilities and the provision of a culturally safe study space in all centres with computer labs
  • provision of advocacy support including assistance with study issues and a liason with lecturers
  • referral to CDU support services such as counselling, careers, employment and accommodation.

For further information or general enquries visit Indigenous Student Services.

Gurinbey at Casuarina campus

ISS is located in Building Blue 2 on the Casuarina campus and includes a range of facilities for students as well as a dedicated computer lab and a quiet study space for Indigenous students. the Centre is open 7 days a week from 7am to 1.30am. Student card swipe access is required.

Akaltye at Alice Springs campus

Indigenous Student Services at the Alice Springs campus is located in Building 6, at the rear of Student Central. The Akaltye Centre was completely refurbished in late 2018, it now houses a state-of-the-art computer lab with standing desks, a quiet tutorial and meeting space, fully equipped kitchenette and lounge facilities. The Centre is open after-hours Monday to Friday until 9.45pm and  on Saturdays from 10am to 1pm. Student card swipe access is required.

Yangan.garr at Katherine Rural campus

Indigenous Student Services is located at the Katherine Rural campus in the Library building.

Regional and external students

Support is available to all prospective, enrolled and continuing students. Students who are not residing within reach of a support centre or who are studying externally are encouraged to contact ISS Reception on 08 8946 6479 or at OISSReception@cdu.eu.au

Indigenous grants

Indigenous Grants includes the Tutorial Supoprt Program (formally ITAS) and Away From base (AFB)

Tutorial Support provide additional funding for tuition to help eligible Indigenous students studying both VET and HE courses at CDU. Students studying a Certificate III or above are entitled to up to six hours of free tutoring a week.

The Away From Base (AFB) funding program assists with the costs of travel, meals and accommodation for eligible Aboriginal or Torres Strait Islander students studying 'mixed-mode'/external VET and Higher Education courses for blocks, placements or field trips.

For more information on either program please contact:

Tutorial Support
T:  08 8946 6844
E: ts@cdu.edu.au

Away From Base
T:  08 8946 7429
E: afb@cdu.edu.au

ITMS manage and provide a wide ranfe of services for students. Here are some of the more important things to know before getting started.

Account activation

Activating your account will be the first step in accessing services available to you at CDU. This can be done through our online account activation tool. Make sure you have your student number available.

Wireless

Access to the Charles Darwin Univeristy Wi-Fi network and the internet is available from most locations across CDU campuses for the purpose of allowing students access to online resources in support of their study. You can connect to the Wi-Fi using your computer account credentials once your account has been activated.

CDU Portal

The CDU Portal is your one-stop access to the services available to students at CDU. This includes access to your CDU email, Learnline and our job logging tool for reporting any IT-related issues you may have.

To see a more detailed list, please visit our page outlining the services and facilities available to CDU students:

W:  ITMS student accounts
W:  ITMS student wireless
W:  CDU portal
W:  ITMS for students

If you're looking for long-term or short-term accommodation during your trade blocks, CDU has a range of accommodation options available.

International House Darwin (IHD)

IHD provides on campus living at CDU's Casuarina campus. Accommodation is for CDU students in higher education, work placement and trades. The IHD community is a vibrant mix of territory, interstate and international students. It's communal activities span academic and psatoral progra,s as well as cultural and social activities. Our office can work with you to find long or short term accommodations and can assist with multiple trade block stays.

Visit IHD's website or call for information about the application process and costs.

P:  08 8946 6591
W:  IHD

Alice Springs Student Accommodation (ASSA)

ASSA offers 34 modern rooms on campus, each with an ensuite. Communal kitchens and laundry facilities are available for guests. Visit the ASSA website or phone for information about the application process and costs.

P:  08 8959 5295
W:  ASSA

Katherine Student Accommodation (KSA)

KSA is nestled in the bushland of CDU's Katherine Rural Campus. Guests can use the computer lab, recreation room, swimming pool and multipurpose courts and oval. Visit the KSA website or call for information about the application process and costs.

P:  08 8973 8324
W:  KSA

UniLodge Darwin

Situated on Casuarina Square, UniLodge offers students a large choice of rooms and pricing options in a modern and convenient living environment. It features a recreation room with pool tables and table tennis, a large media room, an outdoor terrace with BBQ's and study rooms on every level. For more information, please visit the UniLodge website or call the UniLodge concierge.

P:  08 8942 0706
W:  UniLodge Darwin

Access and inclusion

T: 08 8946 6288
W: cdu.edu.au/equity-services/access-inclusion

Accommodation

T:  08 8946 6288
W:  cdu.edu.au/equity-services/accommodation

Careers and employment

T:  08 8946 6288
W:  cdu.edu.au/equity-services/careers-employment

Cashier

T:  08 8946 7191
T:  08 8946 7192

CDU Bookshop

T:  08 8946 6497
W:  cdu.edu.au/bookshop

CDU Child Care Centre

T:  08 8946 6913
W:  cdu.edu.au/university-operations/child-care

CDU library services

E:  askthelibrary@cdu.edu.au
W:  cdu.edu.au/library

Alice Springs campus library
T: 08 8946 6288

Casuarina campus library
T: 08 8946 7016

Palmerston campus library
T: 08 8946 7016

Complaints

T: 08 8946 7738
W: cdu.edu.au/about-cdu/values-and-culture/complaints

Counselling

T: 08 8946 6288
W: cdu.edu.au/equity-services/counselling

Facilities

T: 08 8946 6500
W: cdu.edu.au/university-operations/facilities-management

Graduation

T: 1800 061 963
W: cdu.edu.au/student-central/graduation

Indigenous Student Services

T: 08 8946 6479
W: cdu.edu.au/indigenous-leadership/indigenous-student-services

ITMS support

T: 08 8946 6600
W: cdu.edu.au/itms/for-students

Learner Support Services

T: 08 8946 7051
W: cdu.edu.au/cdu-vet/lss-student

Learnline support

T: 1800 559 347
W: cdu.edu.au/learnline

Post office

T: 08 8945 0075
W: cdu.edu.au/current-students/postoffice

Scholarships

T: 08 8946 6442
W: cdu.edu.au/student-central/scholarships

Security

T: 1800 646 501
W: cdu.edu.au/university-operations/facilities-management

Alice Springs campus
T: 0428 816 741     Monday to Friday 8am to 10pm

Casuarina campus
T: 08 8946 7777    24-hour security services available

Darwin Waterfront
T: 08 8946 8888     CDU security staff during business hours. Wilson Security after hours.

Katherine Rural campus
T: 08 8946 8314     Monday to Friday 4.30pm to 9pm. After hours emergencies from 9pm to 8am

Palmerston campus
T: 08 8946 7888    24-hour security services available.

Student Central

T: 1800 061 963
W: cdu.edu.au/student-central

The Gym@CDU

T: 08 8946 6971
W: nt.ymca.org.au/where-we-are/darwin-palmerston/gym@cdu

UniPrint

T: 08 8946 6304
W: cdu.edu.au/uniprint

Disclaimer

While all reasonable efforts have been made to ensure that the information in this website is correct, matters covered here are subject to change. Charles Darwin University disclaims any express or implied liability whatsoever to any party for any loss or damage caused by errors or omissions in this website, whether these errors or omssions result from negligence, accident or any other cause. 

Website updated January 2020