Suspicious item, mail or person

Icon for suspicious mailIf a suspicious item is found - Do not touch or disturb it.

If a suspicious mail item or parcel is received - Do not open it.

If a suspicious person or activity is observed - Do not approach.

In all cases, call Security immediately on 1800 646 501.

Suspicious mail or package

Unopened mail or package

  • Stop what you are doing and put the item down.
  • Do not smell, touch, taste, shake or empty contents of article or substance.
  • Turn off any equipment that could disturb air flow e.g. Fans or Air Conditioning.
  • Where there is a likelihood of contamination, stay where you found the article and step about 2 metres away. This includes any people directly next to you.
  • Call Security 1800 646 501 and state “Suspect Parcel”. Provide as much detail of the item as you can*. Do not use a mobile phone in close proximity.
  • Keep your hands away from your face to avoid contaminating your eyes, nose and mouth
  • If possible (without leaving your work area) wash your hands
  • Wait for help to arrive
  • If anyone is contaminated, isolate the person and call for medical assistance
  • If possible ask someone who was not in the immediate area to notify the supervisor or person in charge immediately who will arrange a temporary cordon of the area
  • Do not allow anyone into the isolation area unless it is an emergency situation
  • Follow the instructions from your supervisor, Security or other person in charge.

*You should advise Security:

  • Exact location of incident – building, level, room number
  • Number of people potentially expose
  • Description of the package/device
  • Action taken (e.g. package sealed or covered, area isolated)

Opened mail or package

  • Do not disturb the item any further. Do not pass it around. If any material has spilt from the item, and if feasible to do so, do not attempt to clean it up, or brush it from your clothing.
  • If possible place an object over the package without disturbing it (such as a large waste bin) or place item in a plastic bag and seal it. Place all items in a second plastic bag and seal that bag.
  • Stay in your office or immediate work area. This also applies to other staff in the same room. Prevent others from entering the area and becoming potentially contaminated. It is unlikely you will be in immediate danger.
  • Call Security on 1800 646 501 and state “Suspect Parcel”. Provide as much detail of the item as you can*. Do not use a mobile phone in close proximity.
  • Keep your hands away from your face to avoid contaminating your eyes, nose and mouth.
  • If possible (without leaving your work area) wash your hands.
  • Wait for help to arrive.
  • If possible, have the building ventilation system shut down and turn off any fans or equipment that is circulating air around your workplace.

*You should advise Security:

  • Exact location of incident – building, level, room number
  • Number of people potentially exposed
  • Description of the package/device
  • Action taken (e.g. package sealed or covered, area isolated).

If it is suspected that the item is an explosive device, call Security on 1800 646 501 immediately from a landline at a safe distance from the area, warn others and evacuate.

Mail bomb recognition points

mail bomb recognition points

Suspicious person or activity

If you observe a suspicious person on campus, someone committing a suspicious act, or someone around your residence who is behaving in a suspicious manner or whom you believe should not be there, do not approach the person.

Call Security immediately on 1800 646 501 or alert your supervisor/lecturer, if safe to do so, and report what you have seen and where you are. Security will determine if further action is required.

Do not try to approach or physically subdue the person yourself.

Observe the person carefully for:

  • Physical features or clothing worn
  • Distinguishing features, voice, piercings, scars or tattoos
  • Any weapons
  • Anything touched or taken
  • Direction they took when they left the area, vehicle

As soon as possible, if you haven't already done so, call Security on 1800 646 501 and report the location and details of events:

  • State any unusual behaviour and all you observed
  • Seek advice on next action
  • State if incident involves staff, students, visitors or others
  • State if medical or other assistance is required
  • Write down all you observed for police
  • Be prepared to evacuate or secure the building/area and await further instructions from Security.

Unauthorised media on campus

  • Do not give information or be engaged in conversation
  • Advise the Office of Media Advancement and Community Engagement as soon as possible
  • If necessary, call Security on 1800 646 501 and report the unauthorised media on campus
  • Alert other staff and tell your supervisor
  • Observe situation and report to Security when they arrive
  • Security will alert Police if necessary

Source: Australian Bomb Data Centre - Australian Federal Police