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Counselling at CDU

If you're currently enrolled at CDU, you can book a confidential and free session to discuss anything that may be affecting your wellbeing.

At times, we all experience personal difficulties that may cause disruption and confusion in our lives. Study usually involves a significant commitment of time and effort. It requires a disciplined routine in order to achieve academic success. Unfortunately, sometimes 'other matters' may intrude and, in such circumstances, it can be helpful to talk with a Counsellor.

The CDU Counselling Service aims to assist students who maybe be experiencing personal difficulties that are distressing and having a negative impact on their studies.

The counselling provided by CDU is undertaken by Social Workers or Psychologists with a counselling and mental health sub-speciality and are members of the Australian Association of Social Workers (AASW) or are registered through the Australian Health Practitioner Registration Authority (AHPRA).

Online resources

Resources online that can help with:

  • getting things done
  • staying calm
  • staying connected
  • feeling positive

The Desk - aims to support Australian tertiary students to achieve mental and physical health and wellbeing.

Beyondblue - Beyondblue resources aim to help improve mental health across various stages of life and areas of the community. Check out the latest information and opportunities for support.

Out-of-hours telephone crisis support

T: 1300 933 393

Outside business hours call this number if you are a CDU student experiencing personal distress.

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Students can access counselling by making an appointment through Equity Services.

T: (08) 8946 6288

Office Hours:
8.30am - 4.00pm (Monday - Thursday)
8.30am - 3.00pm (Friday)

Please provide your name, student number and contact phone number when requesting an appointment.

Appointments are usually a maximum of one hour duration. Generally, students attend the Counselling Service for short-term rather than ongoing counselling.

If the matter is urgent, please advise Reception staff so that every effort can be made to provide you with an appointment as soon as possible.


Sydney campus
Level 10, 815 George Street, Haymarket 

Casuarina campus
Equity Services
Blue 5.1

Counselling is commonly understood as ‘talk therapy.’ It is a reflective process of personal disclosure by you with the support of your Counsellor that involves talking, listening and action. The Counsellor will help you explore your thoughts, feelings and behaviours and identify your concerns and, together, develop strategies to help resolve those concerns.

To help benefit from counselling:

  • Prepare for your session – for example, writing down your questions or concerns often helps;
  • There are generally no ‘quick fixes,’ so give yourself plenty of time;
  • Actively ‘participate’ and be as specific and ‘open’ as feels comfortable;
  • Review your progress regularly;
  • Engage with the process by undertaking any suggested goals and tasks.

What is counselling: English

Counselling English 1

Counselling English 2

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What is counselling: Bengali

Bengali Counselling 1

Bengali Counselling 2

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What is counselling: Nepalese

Counselling Nepalese 1

Nepalese 2

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What is counselling: Mandarin

Counselling Mandarin 1

Counselling Mandarin 2

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What is counselling: Punjabi

Counselling Punjabi 1

Counselling Punjabi 2

Download brochure

Counselling involves discussing personal issues that interfere with the achievement of your academic goals, such as:

  • Anxiety;
  • Grief, bereavement and loss;
  • Depression and other mental health issues;
  • Personal and family difficulties;
  • Relationship problems;
  • Self-esteem, confidence and motivation;
  • Situational stress; and
  • Trauma;

Counselling is a collaborative process whereby you are encouraged and assisted to resolve issues and gain problem-solving skills.

The Counselling Services are strictly confidential. A qualified Counsellor is ethically bound by a Professional Code of Conduct as well as the University's Privacy Policy that ensures no personal information will be released to another party without the student's (client's) consent.

Where possible, consent is obtained in writing and outlines the conditions, circumstances and details regarding the release of information.

However, it should be noted that, where the following circumstances arise, the Counsellor is legally and ethically obligated to disclose pertinent information regarding a student to a third party, even if the student has not provided formal consent.

  • When the counsellor makes a professional judgement that you and/or someone else may be at risk of harm;
  • When the matter involves domestic violence - it is mandatory to report domestic violence if there is a risk of imminent harm;
  • Where there may be sexual abuse/assault of a minor; and
  • Where a court of law subpoenas the counsellor to disclose information.
  • CDU After Hours Crisis Line - 1300 933 393;
  • Ambulance/Fire/Police – 000;
  • Lifeline Top End (24 hour call) – 13 11 14 or 08 8941 2365 (or, if calling from rural area – 1300 13 11 14);
  • Ruby Gaea Darwin Centre Against Sexual Violence Inc  Phone (08) 8945 0155;
  • Darwin Top End Mental Health Service (Emergency Assessment Team) – (08) 8999 4988;
  • Royal Darwin Hospital – (08) 8922 8888;
  • Darwin Sexual Assault Referral Centre (24 hour call);
    • Darwin - (08) 8922 6472;
    • Katherine - (08) 8973 8524;
    • Tennant Creek - (08) 8962 4361;
    • Alice Springs - from 8 am to 4.21pm, Monday to Friday: (08) 8955 4500
      Alice Springs - after hours: 0401 114 181;
  • CDU Security (Casuarina) – (08) 8946 7777
  • Headspace Darwin - 08 8931 5999; Youth mental health and wellbeing service for 12 – 25-year-olds
  • Darwin Community Legal Services (DCLS) - 08 8982 111
  • Tamarind Centre - 08 8999 4988 or 1800 682 288.  A service for people who are experiencing significant impact as a result of mental health problems
  • Relationship Australia - 1300 364 277

The following local medical practices are reasonably accessible by students from the Casuarina University campus using public transport:

Top End Medical Centre
2/11 Vanderlin Dr, Casuarina
T: (08) 8995 7900 

Casuarina Family Practice

Shop 200 Casuarina Square 

247 Trower Road, Casuarina
T: (08) 8927 7588

Casuarina Square Medical Centre 
Shop 200 - 201 Casuarina Square
247 Trower Road, Casuarina 
T: (08) 8945 6755 or (08) 89 27 1899

Vanderlin Drive Surgery 

38 Vanderlin Drive, Casuarina
T: (08) 8945 5888

Palmerston Medical Clinic
6 Maluka Street, Palmerston
T: (08) 8932 5100
NB – Bulk billing and after-hours access

Dental clinics 

Reception - Equity Services

Administration Officer
T: (08) 8946 6288


Jean Packham
Counsellor, Casuarina campus
T: (08) 8946 6288
Casuarina Campus
Blue 5.1

Janelle Coleman
Counsellor, Casuarina campus
T: (08) 8946 6288
Casuarina Campus
Blue 5.1

Miriam Chan
Counsellor, Sydney campus
T: (08) 8946 6288

Out-of-hours telephone crisis support

T: 1300 93 33 93