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CDU Charter Flight

Frequently Asked Questions

Following the success of our first charter flight, we are continuing to work with the Northern Territory and Australian Governments to plan for the arrival of future flights. We are currently awaiting Government approval. We will continue to provide you with updates as our plans progress. 

If you have any questions about future charter flights, please email us: international.marketing@cdu.edu.au

Correct as at: 14 October 2021

Ready to join the next charter flight?

We will be in contact with you when we receive Government approval

Additional information

What is the Northern Territory's COVID-19 status?

You can stay up to date with COVID-19 statuses in the NT through the Secure NT's website. 

Visit website

Is studying on campus safe?

Students are studying on-campus where social distancing can take place. There are some classes that may be undertaken in a mixed-mode – online and on-campus.

Learn more

Pre-departure

Who is eligible to fly on the charter flight?

We would love to be able to support all our students to return to Darwin to complete their studies. However, it is likely that there will be limitations on where students can travel from. Once we have more information we will be in contact with students if they are eligible.

Students will be required to have an International Student Visa and be students of CDU. 

Do students need a student visa before flying? 

Students will need a student visa prior to joining the flight to Darwin. Students will also require a valid passport with at least 6 months validity.

Will students need to pay their course deposit prior to flying?

Students will need to have paid the required deposit for their chosen course prior to joining the flight to Darwin. If the student is a current student, they will need to pay their fees when they enrol. 

How do students pay for the flight?

Students will be sent some paperwork and a payment link. Please contact our team international.marketing@cdu.edu.au for more information. 

Is the flight refundable or transferrable? 

Unfortunately, the flight is not transferrable. The normal refund policy applies as per the CDU’s International Students – Refund of Fees Procedures: https://www.cdu.edu.au/governance/doclibrary/pro-046.pdf

Will students be studying on-campus? 

The Northern Territory is in a very fortunate position, we have no COVID-19 community transmission (as at 14/4/21) Because of this, students are studying on-campus where social distancing can take place. There are some classes that may be undertaken in a mixed-mode – online and on-campus.

Learn more

Is there anything important that students should bring with them? 

We recommend that students bring their own laptop and toiletries they will require for two weeks while in the Quarantine Facility. The rooms also do not have hair dryers or clothes hangers, students will need to bring their own. 

What cannot be brought onboard or into Australia?

Please see this page for a list of restricted items for the charter flight from Singapore to Darwin.

For a list of restricted items for the departure flight to Singapore please check the airline’s website.

Fresh fruit and homemade food can’t be brought into Australia. Other items like prescription medicines and duty free items can be brought into Australia if they are declared.

Please read this website for a full list of what can and can’t be brought into Australia.

What insurance is required?

All students must ensure they have purchased overseas health insurance.

It is also strongly recommended that students purchase travel insurance to cover their journey from departure in their home country to arrival in Darwin.

Do students need a Green Code? (China only)

Yes, students need to completed their registration before going to the airport to depart for Singapore. 

Upon arrival at Guangzhou Baiyun International Airport, Suikang Code for Guangzhou residents or Yuekang Code for Non-Guangzhou residents must be shown to the airport staff before entering the airport.

Students are required to register on Wechat mini APP – 粤省事 and declare their health circumstance and locations they’ve been in the past 14 days. Only those with a Green Code will be permitted to enter the airport. Any with a Red Code will not be allowed to enter the airport.

Do students need to complete any other paperwork before boarding the flight?

Students will need to complete a number of forms. These will be sent in an email to the student. 

Do students need to be COVID tested before boarding the flight?

All students will be required to undertake a COVID-19 swab test 72 hours before departing. The results of these must be forwarded to CDU prior to boarding the flight. Any students with a positive test will not be able to board the flight. More information will be provided to students once a flight has been confirmed. 

In transit

How can students ensure they remain safe and healthy during the flight?

Students will be provided with masks and hand sanitiser before boarding the flight. We recommend that students:

  • Avoid touching eyes, nose, and mouth.
  • Always keep the mask on in transit and onboard the flight
  • Use the hand sanitiser regularly.
Will there be signage?

At the departure airport for the flight to Singapore, follow the boards and signage for the commercial flight as normal. Once in Singapore students will be ushered as a group at every part of the transit process.

On arrival into Darwin students will disembark the aircraft and complete immigration/customs clearance as per a standard international flight arrival.

Based on the current schedule of international flights into Darwin the chartered flight will be the only international flight on the ground and clearing customs. Follow airport signage to direct arrivals to customs & immigration.

Is there lounge access?

Access to the lounge is not available at this time.

What happens on arrival into Singapore and during transit?

All arriving passengers at Changi Airport will have their temperature screened. If any student is running a fever or exhibiting any symptoms of a respiratory illness, they will be attended to by medical staff. Transit passengers will be welcomed by an usher who will usher groups to a designated transit holding area.

Students must stay within this designated transit holding area at all times, and must wear a face mask unless  eating, drinking, or smoking.

Around 75 minutes before the charter flight departs, the students will be ushered in groups from the transit holding area to their boarding gate for security screening and boarding.

On arrival at Darwin

Will students have to quarantine on arrival at Darwin?

All students will be required to quarantine on arrival. Transport to the facility will be provided and after two weeks is finished, CDU will arrange transport for students to a range of central locations.  

What happens when the flight lands in Darwin? 

Students will disembark the aircraft and complete immigration/customs clearance as per a standard international flight arrival.

Students will need to follow airport signage to direct them to customs & immigration.

Students will be required to complete forms for their arrival and CDU will provide a list of these once students have been confirmed for a flight. 

What support is being offered to students from this flight? 

There is a comprehensive care plan in place as part of this pilot program. Some activities include: CDU staff will ensure all students receive care packages, and staff will complete daily phone calls with the students to ensure the students are supported during their quarantine. 24-hour counselling will also be available to international students during their quarantine. On departure from the facility, CDU Global will hold an event to welcome the students into the Darwin community. 

A list can be found online here (Mandarin)

What does the quarantine facility look like? What are the facilities and what is there to do there? 

Details regarding the quarantine facility will be provided closer to the date.

After quarantine

What happens after quarantine?

CDU staff will contact you in quarantine to find out your accommodation arrangements. Once the two weeks of quarantine are complete, CDU will arrange transport from the facility to various locations around the city.

What will students need to do about accommodation once they are out of quarantine?

Students will be required to arrange post-quarantine accommodation before leaving their home country. CDU will require this information from students as part of the onboarding process. Students can visit the CDU website to find out more about accommodation options and to access accommodation support: https://www.cdu.edu.au/accommodation-services.

Hear from the charter flight students

  • International student Maggie

    Setting up for success online: Maggie's story

    Since her first visit to Darwin, Maggie was destined to pursue her passion with a teaching degree at CDU. Amidst COVID-19 border restrictions, she started her studies online in Hong Kong and later joined the first international student charter flight to Australia. 

    Read more
  • International student Heather Wong

    Heather's charter flight story: From online to on campus

    When COVID-19 struck, international student Heather was at home in China. She was preparing to study a Master's degree in accounting at CDU in Darwin when borders closed. Heather did not give in; instead, she started studying online.  

    Read more
  • CDU PhD student Mujiburrahman

    Border closures no barrier to Mujiburrahman's impact

    With a growing need for specialists in humanitarian aid, but faced with COVID-19 border closures, Mujiburrahman made the tough decision to leave his family at home in Indonesia to return to Australia and finish his PhD in humanitarian, emergency and disaster management. 

    Read more