ITMS Contact us

ITMS Service Desk

We are your first point of contact for assistance with computers, the internet, telephones, printers and associated information technology equipment and services.

Check out how ITMS prioritises your job.

All campuses

Tel:08 8946 6600
International+61 8 8946 6600
LogIT (on line job logging system)Web:
Fax:08 8946 6630
Spam/Phishing Email Reporting

Use the "Phish Alert Report" button in Outlook
send to
(forward the suspicious email to this address for inspection and action. In Outlook use "Ctrl+Alt+F" to make sure the header is included.)

In person


IT Kiosk
Building Red 8, (Library)
Casuarina campus map (PDF 1MB)
Postal Address

ITMS Service Desk
Purple 3
Casuarina campus
Charles Darwin University
Darwin NT 0909

Key staff contacts

Pat GouldPeter ReichsteinScott BevenRichard SmithPirjo Ward
Chief Information Officer and DirectorService Level ManagerDeputy Director
ITMS (Delivery)
Deputy Director
ITMS (Development)

Records and Archives

Info Tech

T: 08 8946 7151T: 08 8946 7730T: 08 8946 6712T: 08 8946 7772T: 08 8946 6212

Emergency After Hours Support

T: 8946 6600

Emergency support is applicable to CDU systems expected to be operating 24 x 7 and are used by all users.


1800 hrs – 2100 hrs weekdays (excluding public holidays)
0900 hrs – 1600 hrs weekends and public holidays


ITMS is keen to seek feedback from our clients. Please follow the feedback link and let us know how we can improve the quality of service to you.


Contact information


IT Kiosk, Red 8, Casuarina campus
Office hours: 8am - 4pm, Mon- Fri (CST)

08 8946 6600 (ext 6600)
Phone hours: 7:30am - 6pm (Mon - Thu)
7.30am - 5.30pm (Fri)


ADAPT Technologies

The ADAPT technologies make it easier to access your work across a variety of devices.

Find out more about how ITMS are making the transition to ADAPT.

Related links