ITMS Service Desk
We are your first point of contact for assistance with computers, the internet, telephones, printers and associated information technology equipment and services.
Check out how ITMS prioritises your job.
All campuses
| Tel: | 08 8946 6600 |
| Internal | 6600 |
| International | +61 8 8946 6600 |
| LogIT (on line job logging system) | Web: logit.cdu.edu.au |
| Fax: | 08 8946 6630 |
| Spam/Phishing Email Reporting | report-spam@cdu.edu.au (forward the suspicious email to this address for inspection and action. In Outlook use "Ctrl+Alt+F" to make sure the header is included.) |
In person
Visit | IT Kiosk Building Red 1, Level 1, Room 20 (Red 1.1.20) Casuarina campus map (PDF 1MB) |
| Postal Address | ITMS Service Desk |
Key staff contacts
| Pat Gould | Peter Reichstein | Toby Coleman | Richard Smith | Pirjo Ward |
| Chief Information Officer and Director | Service Level Manager | Deputy Director ITMS (Delivery) | Deputy Director ITMS (Development) | Records and Archives Info Tech |
| T: 08 8946 7151 | T: 08 8946 7730 | T: 08 8946 6712 | T: 08 8946 7772 | T: 08 8946 6212 |
Emergency After Hours Support
T: 8946 6600
Emergency support is applicable to CDU systems expected to be operating 24 x 7 and are used by all users.
Hours
1800 hrs – 2100 hrs weekdays (excluding public holidays)
0900 hrs – 1600 hrs weekends and public holidays
Feedback
ITMS is keen to seek feedback from our clients. Please follow the feedback link and let us know how we can improve the quality of service to you.