CDU Printers

Students for information on printing goto the CDU library Website

You can use PaperCut Mobility printing on your BYOD to print. Please follow the link to see how to set this up.
Scroll down the page for alternate operating systems.

Access to CDU Staff printers is an automatic process based on a staff members location in the CDU Directory.

To see how many pages you have printed, the cost to CDU and the environmental impact go to myprint.cdu.edu.au.

Below is some helpful information on accessing CDU Staff Printers.

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General Support FAQs

I have no printers (or the wrong printers) listed in my printer list.

Printers are assigned to you based on your building as listed in the CDU Staff directory.

You need to check that you have a location set and that it is correct in the "My Phone Directory Listing" which upates the  CDU Directory.

My Directory

If your location is wrong, correct it in eCentre, then log off of the computer and log back in again.

The new printers will be added to your printer list. You will then need to set the default printer by right clicking on it and choosing "Set as Default printer".

Note:

If you are in an outlying area it may take a little longer to happen and you may need to wait for 10-15 minutes before logging off and on again.

I sometimes work in another location. How do I add these printers?

If you work at an additional location you can change your location in eCentre to that location temporarily until the printers show up, then change it back. No need to call us ITMS

I have moved location and still have the printers listed from the old location. How do I remove these?

If you you no longer require the old printers you need to contact the ITMS Service Desk on 6600 or via LogIT and have theses printers removed.

How do the CDU printer names work?

The printer names are made up of abbreviations that indicate the printers location.

I need access to a specialist printer such as a colour one. How do I do this?

Log a job using LogIT to request that the specialist printer be added to your printer list.

The printer I need to use requires a PIN to print. How do I set this up?

Some areas around CDU have decided to implement PIN (personal ID number) controlled printing.

A person from your area, normally an admin person, will have been delegated to control/provide access to these types of printers.

They will be able to assist you with setting up your PIN printing. Alternatively, you can follow the instructions below.

Instructions

Go to Start Menu > Devices and Printers
Select the printer “COR08-1-23pr1 on casprint1” (Example only)
Right click and select “Printing Preferences
Then “Detailed Settings” (1)
Select “Job Setup” (2)
Then input the user code you wish to use (or have been given) in the “User Code” box (3)
Then click OK (4) and close any open printer related windows.

Note: The above instructions cover the printer in Orange 8, other printers will have a different name but the process will be similiar.

How do I configure my Mac to print at CDU?

Important: Make sure your Apple Mac is connected to the CDU network

  1. Navigate to System Preferences > Printers and Scanners.
  2. Click the + icon under the Printers List.
  3. The Add dialog is displayed. This dialog displays a list of all the discovered printers on the network and may take a few minutes to display.
  4. Select the printer in your building.
    The NameLocation, and Use may be displayed.
  5. Click Add.
  6. Print your document. When prompted enter your Email Address and password.
  7. Repeat for any other required printers.
If the printer that you are looking for is not listed here or cannot be added properly, please follow these instructions.

Note:

1. If you enter the wrong authentication details, Mac devices do not show a warning message; your job will just not print. If your job doesn’t print, check the Print Queue dialog. If the print job is there and has the message Held for authentication, click the refresh icon and re-enter your login details.

2. Your password will need to be updated when you change your password.

New Printer Features

For further information on the new features being released, click the items below.

Card tap to log in

The new printers include authentication – you can tap your staff (or student) card to log into the machine. Username/password is also supported in case you can’t locate your card.
Older cards will not work, and you’ll need a new card if you need or want to use these printers. Authentication is required to copy, scan, and release print jobs.

Secure print release

Print jobs are now secure by default – they will sit in a virtual queue (in a “paused” state) until you log into a printer and release them. This will help you keep information confidential as required and reduce wasted paper from uncollected print jobs.

Follow-me printing

Print jobs will go into a “virtual” queue (current ones are called “Any-Ricoh” and “Any-Konica” depending on brand), and from that single queue can be released on any compatible printer with the card-tap capability. This will reduce waste, prevent instances of print jobs going to the wrong printers, and over time simplify and reduce the number of print queues we have to manage.

Scanning – follow-me, searchable

When you tap into a printer, it will automatically know your email address for scanning (using the green “scan” function). PDF scans will now be processed through OCR and will be searchable.

Speed: Using OCR scanning may add a few extra minutes before the scan arrives in you email or OneDrive.

Machine Interface: You can still use the machine interface (under "device functions") to scan without OCR, and use the machine address book.

Scanning to OneDrive

Onedrive has been added as a direct scan destination. Scanned documents will go into the “/Apps/Scans for Papercut MF/” folder in your OneDrive.
The first time you use this feature, you will receive an email with instructions and an authorization link to enable this functionality.
This will enable larger documents to be scanned than possible by email, reduce the size of mailboxes, and reduce steps to get scans into SharePoint. You can attach links to the document in OneDrive to your emails rather than the document itself, reducing data duplication.
We are also working on functionality to scan straight into Sharepoint – if you are interested in trialling this for your area, get in touch!

Usage and Locations

Please print to the “Any-Ricoh” or “Any-Konica” queue – all staff in the buildings where the printers are located should have these show up automatically. Macs can add them from the “add printer” interface.

Locations
Any-Printers are currently located at:
All Libraries – Ricoh (except Sydney – Konica)– Student printers (staff can use)
Orange 2.2.c04 (end of corridor) – Ricoh
Orange 4.1.09 – Ricoh
Orange 6.1.05 – Konica
Orange 12.3.36 – Ricoh
Blue 2.1.20 – Ricoh
Purple 12.1.01, 12.2.01, 12.3.01 – Ricoh
Yellow 1.3.42 – Konica
Yellow 3.1.16 – Ricoh
Palmerston B.1.59 – Ricoh
Waterfront 1.5.13 – Ricoh
Alice Springs 15.2.21 – Konica
Alice Springs 16.1.13 – Ricoh

And coming soon:
Orange 1.2.12 – Ricoh
Orange 12.1.11 – Ricoh
Orange 12.3.38 – Ricoh
Orange 12.3.09 – Ricoh
Blue 4.1.23 – Ricoh
Purple 3.1.04 – Ricoh
Red 1.3 - Ricoh

ITMS

Contact information

W: logit.cdu.edu.au

Location
IT Kiosk, Red 8, Casuarina campus
Office hours: 8am - 4pm, Mon- Fri (CST)

Telephone
08 8946 6600 (ext 6600)
Phone hours: 7:30am - 6pm (Mon - Thu)
7.30am - 5.30pm (Fri)

News

ADAPT Technologies


The ADAPT technologies make it easier to access your work across a variety of devices.

Find out more about how ITMS are making the transition to ADAPT.

Related links