Printer

CDU Staff Printers

Students for information on printing goto the CDU library Website

Access to CDU Staff printers is an automatic process based on a staff members location in the CDU Directory.

Below is some helpful information on accessing CDU Staff Printers.

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Printers are assigned to you based on the building listed for you in the CDU directory entry.

You need to check that you have a location set and that it is the correct location in CDU Directory.

If your location is wrong, correct it in eCentre, then log off of the computer and log back in again.

The new printers will be added to your printer list. You will then need to set the default printer by right clicking on it and choosing "Set as Default printer".

If you you no longer require the old printers, you will need to log a job in LogIT and request that the printers be removed from your printer list.

Note: If you are in an outlying area it may take a little longer to happen and you may need to wait for 10-15 minutes before logging off and on again.

Log a job using LogIT to request that you also be added to the printers for the other building.

Log a job using LogIT to request that the old locations printers be removed from your printers list.

The printer names are made up of abbreviations that indicate the printers location.

Log a job using LogIT to request that the specialist printer be added to your printer list.

Note: Due to the cost of running some of these printers, you should check with the owner of the printer to get approval. ITMS will confirm that the owner of the printer is happy that you be added before adding the printer to your list of available printers.

Some areas around CDU have decided to implement PIN (personal ID number) controlled printing.

A person from your area, normally an admin person, will have been delegated to control/provide access to these types of printers.

They will be able to assist you with setting up your PIN printing. Alternatively, you can follow the instructions below.

Instructions

Go to Start Menu > Devices and Printers
Select the printer “COR08-1-23pr1 on GREBE” (Example only)
Right click and select “Printing Preferences
Then “Detailed Settings” (1)
Select “Job Setup” (2)
Then input the user code you wish to use (or have been given) in the “User Code” box (3)
Then click OK (4) and close any open printer related windows.

Note: The above instructions cover the printer in Orange 8, other printers will have a different name but the process will be similiar.

First you need to check that the new printers are on your computer.

  1. Click on the Start Menu (bottom left corner) followed by selecting “Devices and Printers” on the right side.
  2. Take a note of the name of your current default printer (the one with the green tick).

EXAMPLE BELOW

Note: The above names are an example and will differ according to your location
(See How do the CDU printer names work? section below)

  1. Look for a printer that has the same name but is followed by “<printer name> on GREBE” . Right click this printer and select "Set as default".
  2. Check to see that the printer is working properly by right clicking on the printer and selecting "Printer Properties" then "Print Test Page".
  3. If it is working properly, delete any printers that have either Shoveler, Osprey, Cormorant or Hardhead by right clicking and select "Remove Device" followed by clicking “Yes”.

Should you not be able to find a printer similar to your current one but with “on GREBE” log a job with the ITMS Service Desk using LogIT .

Note: Printers are assigned to you based on the building listed for you in the eCentre directory entry. If your location is incorrect here change it and log off and back on again to get the printers for that building. Old printers are currently not removed, so this would need to be done manually as described above.

Since starting to move staff off the old print servers, it has been discovered that some web browser plugins, such as the Abode PDF plugin, can remember and use the old print settings even if the printer is not in the list of printers available to the computer. If you are printing from a browser you should always check that the browser is printing to a printer on the Grebe Server.

ITMS

Contact information

W: logit.cdu.edu.au

Location
IT Kiosk, Red 1, Casuarina campus
Office hours: 8am - 4pm, Mon- Fri (CST)

Telephone
08 8946 6600 (ext 6600)
Phone hours: 7:30am - 6pm (Mon - Thu)
7.30am - 5.30pm (Fri)

News

ADAPT Technologies


The ADAPT technologies make it easier to access your work across a variety of devices.

Find out more about how ITMS are making the transition to ADAPT.

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