IT Training

Name

Topics Covered

Duration

New Staff IT Induction

The IT baseline - Getting started with IT @ CDU

• Using your CDU computer
• Storing data
• Requesting help

60 Mins

OneDrive for Business

(More information)

• What is OneDrive for Business and when should I use it?
• How to access on a Desktop
• How to access on a Mobile Device
• How to use the Sync Client

20 Mins

CDUFiles (Egnyte)

(More information)

• What is CDUFiles and when should I use it?
• How to access on a Desktop
• How to access on a Mobile Device

Cisco Jabber

(more information)

A brief introduction to using Cisco Jabber

• Starting Jabber
• Chatting with colleagues
• Checking your voicemail

30 Mins

Cisco WebEx

(more information)

Hosting and Joining a Cisco WebEx meeting

• Setting up WebEx and getting a hosting account
• Scheduling a meeting
• Joining a meeting
• Collaborating with WebEx

30 Mins

eCentre / LogIT

Using eCentre and logging a service request with ITMS using LogIT

• What is eCentre?
• Using an eCentre workflow to make a request
• Logging a job with ITMS using LogIT

30 Mins

Outlook Productivity

Some tips and tricks about making Microsoft Outlook work for you

• Organising your emails
• Creating and Using rules
• Adding and changing signature blocks

30 Mins

CDU Wiki

What is the CDU wiki and what can I do with it?

• Accessing the wiki
• Creating content
• Managing spaces and permissions

60 Mins

CDU Wiki (Extended)

All of the above plus more

• Gliffy Diagram
• Macros

120 Mins