The ASSA office is open Monday through Friday from 8:30am to 4pm.
The Resident Handbook will also provide you with more information about ASSA.
Arriving at ASSA
Upon arrival at the Alice Springs campus please call the ASSA Supervisor on 08 8959 5295 to arrange to check in to your room.
Check-in time is between 2pm - 6pm.
If your check-in time is anticipated to be later than 6pm please contact the ASSA Accommodation Supervisor to make alternative arrangements.
Check-out time is strictly 9am unless prior arrangements have been made with ASSA staff.
Your card key access will cease at 9am on your departure date. You can leave your room access key in your room upon departure.
Security and other matters
Outside normal office hours, security staff can help you with any security issues that may arise, including lockouts, noise complaints, medical incidents or other related issues.
The ASSA Accommodation Supervisor is available for any other urgent issues including maintenance.
Please note: room lockouts occurring between 5pm and 8am incur a $70 charge.
- Ensure your room is always locked when unattended, even if you are only making a quick trip to the bathroom.
- Don't leave valuables such as laptops, wallets, keys and bicycles unsecured or unattended at any time.
- Don't leave laundry in common areas or public places.
- The University/ASSA takes no responsibility for your possessions.
You will be issued with a key card which provides access to your room and the common areas in your house. All key cards must be returned to ASSA when departing or the charge for a non-returned key will be deducted from the bond held.
Replacement key card fee is charged at $20 for each key card lost or not returned.