Surveys and evaluations

Charles Darwin University is dedicated to the continuous improvement of teaching and learning in Higher Education and Vocational Educational Training. The collection, sharing and application of student feedback are vital to this commitment.

Evaluation surveys of students, graduates and employers of graduates ensure that the academic experience at CDU, the quality of units taught in the University's academic programs and the support services are subject to regular and systematic evaluation and improvement.

Open all | Close all

Surveys and evaluations of the student experience at CDU has important benefits for both students and staff at CDU.

How evaluations benefit CDU students

The opinions and suggestions of students are invaluable as they help CDU to make improvements to units, courses and the overall experience at CDU. This aims to benefit both current and future students. In particular student evaluations benefit CDU students by:

  • Putting students at the centre of improvement: By collecting student feedback and evaluation, CDU aims to put students and their views at the centre of how the University achieves continuous improvement. This philosophy is one of the reasons CDU is ranked in the top 10 universities in Australia and in the top 2% of universities worldwide.

  • Continuous improvement to current and future student experience: The survey and evaluation tools utilised by CDU to gather student feedback are designed to be both formative -  so as incremental and immediate benefit through continuous improvement in the current student experience; and summative – to help inform longer term strategic development towards a continuously improving student experience for future students.

  • Helps Employers and Industry rate CDU graduates: Some of the student evaluations and feedback tools administered at CDU are collected on behalf of the Government and independent agencies to report to industry about the quality of teaching, learning and student outcomes, and graduate attributes across Australian Universities. CDU students have some of the strongest employment outcomes in the country. By collecting and reporting this information in national rankings and ratings reports, the University is committed to ensuring CDU graduates continue to be held in high regard by employers across Australia and the world. 

How evaluations benefit CDU staff

The University uses evaluations data to review unit content and design, teaching practices, learning guides, and assessment process, to identify strengths and weaknesses to make necessary improvements.

By collecting student feedback and evaluating the teaching and learning experience, CDU aims to provide both teaching and support staff with valid and reliable information to make evidence based and informed decisions about improving the student experience and student learning outcomes at CDU. It is the University’s objective to ensure CDU staff feels empowered to apply an evidence based approach to their unit content and teaching methodology improvements.

In addition to driving continuous improvement at CDU, student evaluations are an opportunity for teaching staff to gather evidence that can help them to progress and be acknowledged professionally both within the CDU community, and across the Australian and International higher education and vocational training sectors.

CDU uses a Scholarship of Teaching and Learning (SoTL) approach to underpin improvements to learning and teaching. SoTL refers to a systematic, evidence-based approach to reflecting on teaching and learning practices to improve outcomes for students. 

The key steps in SoTL include:

  1. Using a theory, model or framework to ground the initiative and underpin the approach.
  2. Identifying a key area of improvement or challenge to focus on.
  3. Formulating an investigative question.
  4. Carrying out an investigation.
  5. Produce a result in the form of a public artefact.
  6. Inviting peer review/dissemination.

Surveys and evaluations represent just one of the tools that CDU utilises as part of its SoTL approach to improving teaching and learning at CDU.

Student surveys

Graduate surveys

Employer surveys

Decommissioned surveys


Student surveys

MyView for Higher Education

DescriptionEvaluation of the student experience of learning and teaching at the unit level (Higher Education).
Formerly known asSELT
Why

The primary purpose of MyView is to take an evidence-based and student-centred approach to improving learning and teaching at CDU.

The secondary purpose is to recognise effective teaching practices that improve student learning and outcomes. It is used to inform the design and delivery of units and courses, and as a guide to professional development in relation to individual teaching practice.

Who

MyView is an internal survey.

All Higher Education units are evaluated, every semester. Exceptions are made for a small number of the following types of units:

• Project or thesis units
• Independent Study units
• Research units
• Cross-Institutional units
• Repeatable units
• Extended units (unless the final semester, and then only if the Extended Unit is not also one of the unit types listed in this section).

When

Mid-Semester Formative Survey: the data collection period for this survey will normally be between weeks 4 and 6 of the semester.

End of Semester Survey: Teaching Staff receive an email regarding the set up of the survey in approx week 5 of the semester. The data collection period for students will then commence at the start of the Revision Week and conclude one week after the close of the Exam Period. For Semester 1 and 2, this is a total of four weeks each. This window provides for the substantiative teaching and learning period of the semester to conclude while also ensuring that students have access to Learnline to complete the survey. 

MyView results are released to staff after students have completed the unit and grades have been finalised. Download the MyView Timeline (PDF 80KB).

Content

Download Appendix A (PDF 78KB).

Incentives

There are no incentives offered for this survey other than contributing to future improvements to teaching and learning.

Policy/Procedures

All feedback is anonymous and confidential.

Reports/past outcomes Coming soon.
Survey managementCharles Darwin University
Further information

Wayne Franklin
Student Experience Evaluation Officer
E: wayne.franklin@cdu.edu.au
T: 08 8946 6317

^ Back to top

MyView for VET

DescriptionEvaluation of the student experience of learning and teaching at the unit level (VET).
Formerly known asN/A
Why

The primary purpose of MyView is to take an evidence-based and student-centred approach to improving learning and teaching at CDU.

The secondary purpose is to recognise effective teaching practices that improve student learning and outcomes. It is used to inform the design and delivery of units and courses, and as a guide to professional development in relation to individual teaching practice.

Who

MyView is an internal survey and is currently being piloted on a few VET units.

When

As MyView is developed, timing for VET participation in MyView will need to be adjusted. 

MyView results are released to staff after students have completed the unit and grades have been finalised.

Incentives

There are no incentives offered for this survey other than contributing to future improvements to teaching and learning.

Policy/Procedures

All feedback is anonymous and confidential.

Reports/past outcomes Coming soon.
Survey managementCharles Darwin University
Further information

Wayne Franklin
Student Experience Evaluation Officer
E: wayne.franklin@cdu.edu.au
T: 08 8946 6317

^ Back to top

Student Experience Survey (SES)

DescriptionMeasuring satisfaction of current students.
Formerly known asUniversity Experience Survey (UES)
WhyThe SES gives current students in Australia the opportunity to voice their opinion about their Higher Education experience. It focuses on measurable aspects of students' Higher Education course experience linked to student support, learning resources, learner engagement, teaching and development outcomes, and which are amenable to institutional influence.
Who

Commencing and final year undergraduate Higher Education students who are onshore in Australia.

When

TBA

IncentivesData collection will use an online platform with an incentive program, such as a prize draw, to encourage early completion. The Social Research Centre will administer all aspects of the prize draw.
Policy/ProceduresAll feedback is confidential and will be used by universities and governments to improve the student experience.
Reports/Past outcomesSES 2015 National Report
Survey management

The Social Research Centre

Further informationWayne Franklin
Student Experience Evaluation Officer
E: wayne.franklin@cdu.edu.au
T: 08 8946 6317

^ Back to top

VET Learner Questionnaire (LQ)

DescriptionExamining student engagement and perceptions of VET training.
Why

The Australian Skills Quality Authority (ASQA) requires that all registered training organisations (RTOs) registered with ASQA provide an annual summary report of their performance against the learner engagement quality indicator to ASQA.

The Learner Questionnaire (LQ) is designed to be conducted by all Australian RTO’s on a routine basis to collect data from learners participating in nationally recognised training. The LQ focuses on whether learners are engaging in activities that are likely to promote high-quality skill outcomes and includes learner perceptions of the quality of their competency development and of the support they have received during their training.

Who

All learners enrolled in nationally recognised training where the training is being delivered by an Australian RTO, either in Australia or overseas.

WhenVarious times throughout the year.
IncentivesThere are no incentives offered for this survey other than contributing to future improvements to teaching and learning.
Policy/ProceduresAll feedback is anonymous and confidential.
Reports/Past outcomes

Results are reported internally on an annual basis.

RTO’s must submit the LQ reports by 30 June each year for the previous calendar year. Failure to do so will result in the RTO not complying with its statutory registration requirements and potentially constitute a breach of the National Vocational Education and Training Regulator Act 2011.

Survey managementCharles Darwin University
Further information

Wayne Franklin
Student Experience Evaluation Officer
E: wayne.franklin@cdu.edu.au
T: 08 8946 6317

^ Back to top

International Student Barometer (ISB)

DescriptionSurveying international students on their experience from application to graduation.
Why

The ISB tracks and compares the decision-making, expectations, perceptions and intentions of international students from application to graduation. With feedback from over 2 million students worldwide across all student types, levels and years of study, the ISB is the leading benchmarking tool used to track the international student experience and enables institutions to make informed decisions to enhance the international student experience and drive successful recruitment and marketing strategies.

Who

International students and the scope of questions includes:

  • Decision-making
  • Application process
  • Enquiry to acceptance
  • Arrival and orientation
  • The learning experience
  • The living experience
  • Support services
  • Recommendation.
When

For a three week period between April to June 2017

IncentivesTBA
Policy/ProceduresAll feedback is anonymous and confidential.
Reports/Past outcomesResults are reported internally.
Survey management

iGraduate International Insight and CDU Office of International Services

Further information

For more details contact the Office of International Services.

^ Back to top

Graduate surveys

Graduate Outcomes Survey (GOS)

DescriptionExamining labour market outcomes of Higher Education graduates.
WhyThe survey replaces the Australian Graduate Survey (AGS) and focuses on graduate outcomes such as further study or employment.
Who

Undergraduate and postgraduate onshore Higher Education graduates, who have completed their qualification in the six months prior to the commencement of data collection as an international or domestic onshore student.

When

The fieldwork period for the GOS consists of two collections per year in October and April. Data is combined from the two rounds to form the reporting requirements for a collection year. For example, the 2016 October and the 2017 April collection periods make up the 2017 GOS. The October round include graduates from January to June of that calendar year and the April round include graduates from July and December of the preceding calendar year. As such, the fieldwork period for October commences the first week in November for four weeks with similar timings occurring early May for the April round.

IncentivesData collection will use an online platform with an incentive program, such as a prize draw, to encourage early completion. The Social Research Centre will administer all aspects of the prize draw.
Policy/ProceduresAll feedback is anonymous and confidential.
Reports/Past outcomesGOS 2017 National Report
Survey management

Social Research Centre

Further information

Wayne Franklin
Student Experience Evaluation Officer
E: wayne.franklin@cdu.edu.au
T: 08 8946 6317

^ Back to top

GOS-L

DescriptionA longitudinal examination of labour market outcomes of Higher Education graduates.
WhyThe GOS-L is the longitudinal component of the GOS and will commence in 2016. It is envisaged that the GOS-L has similar items to the GOS and will survey graduates 3 years after they completed the initial GOS evaluation.
Who

The survey targets graduates who have completed the GOS every year for three years after graduation.

When

Commencing in 2016

IncentivesData collection will use an online platform with an incentive program, such as a prize draw, to encourage early completion. The Social Research Centre will administer all aspects of the prize draw.
Policy/ProceduresAll feedback is anonymous and confidential.
Reports/Past outcomesGOS-L 2016 National Report
Survey management

Social Research Centre

Further information

Wayne Franklin
Student Experience Evaluation Officer
E: wayne.franklin@cdu.edu.au
T: 08 8946 6317

^ Back to top

Employer surveys

Employer Satisfaction Survey (ESS)

Description
Assess the generic skills, technical skills and work readiness of graduates.
WhyThe Employer Satisfaction Survey provides the only national measure of the extent to which Higher Education institutions in Australia are meeting employer needs. Specifically, this survey gathers employer feedback on the extent to which students are being taught the right mix of generic and technical skills to be prepared for the workforce. The research aims to ensure that institutions are responsive to labour market and industry needs.
Who

All employment supervisors of GOS graduates are in-scope for the ESS. Contact with employment supervisors takes place after responses are collected from the GOS. SES and GOS participants will be approached initially via an email invitation. Students who do not complete the survey in response to the email invitation will be sent a hardcopy letter to the postal address supplied by the Higher Education provider. Where mobile phone numbers have been provided by institutions, SMS contacts may be used, timed with an email reminder just prior to the closing date. The Social Research Centre will administer all aspects of email, SMS and hardcopy mailing.

When

The ESS is 'live' at the same time as the GOS.

IncentivesTBA
Policy/ProceduresAll information provided will remain completely confidential and will not identify respondents in any way. While the Social Research Centre will collect personal information, responses are not linked to an employer's name. Any information you provide will only be used for purposes directly related to this research. Employers' responses will be protected under the Commonwealth Privacy Act and the Australian Privacy Principles.
Reports/Past outcomesPast outcomes from Employer Satisfaction Survey
Survey management

Social Research Centre

Further information

Wayne Franklin
Student Experience Evaluation Officer
E: wayne.franklin@cdu.edu.au
T: 08 8946 6317

^ Back to top

VET Employer Questionnaire (EQ)

DescriptionInvestigating employer perceptions of VET training.
Why

The Australian Skills Quality Authority (ASQA) requires that all registered training organisations (RTOs) registered with ASQA provide an annual summary report of their performance against the employer engagement quality indicator to ASQA.

The Employer Questionnaire (EQ) is designed to be conducted by all Australian RTO’s on a routine basis to collect data from employers of learners participating in nationally recognised training. The survey is an employer evaluation of learner competency development and the relevance of learner competency for work and further training, as well as employer evaluation of the overall quality of the training and assessment.

Who

All employers of learners who are enrolled in nationally recognised training (including AQF qualifications or units from AQF qualifications and short courses) where the training is being delivered by an Australian RTO, either in Australia or overseas.

When

Various times throughout the year

IncentivesThere are no incentives offered for this survey other than contributing to future improvements to teaching and learning.
Policy/ProceduresAll feedback is anonymous and confidential.
Reports/Past outcomesResults are reported internally on an annual basis. RTO’s must submit the LQ reports by 30 June each year for the previous calendar year. Failure to do so will result in the RTO not complying with its statutory registration requirements and potentially constitute a breach of the National Vocational Education and Training Regulator Act 2011.
Survey management

Charles Darwin University

Further information

Wayne Franklin
Student Experience Evaluation Officer
E: wayne.franklin@cdu.edu.au
T: 08 8946 6317

^ Back to top

FAQs for students

What is the purpose of the survey?

CDU is dedicated to the continual improvement of teaching and learning, and student feedback is central to identifying and understanding areas for improvement and refinement.

Do I have to complete student evaluations?

Completing evaluations are entirely voluntary, however it is strongly encouraged as it is an opportunity to provide valuable feedback on your experience of courses and teaching at CDU.

How will I know if there is an evaluation survey that I can complete?

There are a number of different ways that you’ll be notified regarding CDU surveys, including:

  • Email invitation to your student email account
  • Learnline
  • During class

Are my responses confidential?

Yes, all responses and opinions expressed are completely confidential. The survey responses are not linked to student information and results are reported at an aggregate level. It will not be possible to identify your responses amongst others and your response or lack of response will have no bearing whatsoever on grades. Furthermore, if fewer than six responses are received for a unit of study, demographic information will be withheld.

^ Back to top


FAQs for teaching staff

Can I undertake evaluation before the end of the semester?

While end-of-semester evaluations are an important means of gathering feedback, for teaching staff wishing to gather feedback in a more timely manner as the course progresses then mid semester evaluations can be a useful tool. This also allows time to make any necessary changes to teaching and learning.

The mid semester survey is optional and it is more concise than the end of semester survey. If undertaken it’s normally delivered between weeks 4 and 6 of the Semester.

How do I customise my survey?

Please refer to the appropriate instruction documents:

Mid Semester MyView Unit Evaluation (DOCX 734KB)

End of Semester MyView Unit Evaluation (DOCX 1MB)

When do reports become available?

Basic unit offering level reports are generally available within a couple of days of the survey closing and are sent out via email. Other level reports are generally available within a week.

Where can I go for support?

If you require any assistance with customising your unit survey, opting in/out lecturers or with the interpretation of your results please contact the Surveys team.

^ Back to top

Evaluation is extremely limited unless there is improvement made to the teaching practices or units being evaluated. Below are some examples of where student feedback has been applied to improve systems or processes at CDU.

 

YOU SAID there were multiple approaches to Learnline navigation across different schools.

WE DID improved consistency in navigation design within Learnline.

 

YOU SAID you wanted access on mobile devices.

WE DID create CDU Mobile and enable Learnline Mobile.

 

Your feedback is greatly appreciated, thank you!

Further information

For more details on surveys and evaluations, please contact the Survey Officer on 08 8946 6317.