Intercultural Mediation (5 day) Intensive Workshop IAS539/IAS402

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This 5 day intensive workshop provides participants with the knowledge and skills to become a mediator under the National Mediator Accreditation Standards (NMAS). The workshop is designed as an introductory mediation course through the lens of working cross culturally, in particular in Indigenous communities. It will provide you with a theoretical framework for contemporary mediation, skills and tools, and practice.

The workshop is 38 hours and is participatory and immersive. It will be delivered by highly experienced peacemakers and will include personalised coaching and feedback.  It can be credited towards your postgraduate or undergraduate degree or taken as stand-alone professional development.

This workshop meets the standards for applying for assessment and accreditation as a Nationally Accredited Mediator under the NMAS. On completion of the workshop we can assist you with application for accreditation through a Recognised Mediation Accreditation Body (RMAB).

This course is recommended for anyone interested in increasing their skills in communication and managing conflict. It will be particularly useful for people working in  intercultural contexts, including lawyers, land management coordinators, educators, doctors and health professionals, government administrators, people working in intercultural leadership/advocacy positions and University students.


Mawul Rom Peacemaking Indigenous Corporation in partnership with the College of Indigenous Futures, Education, Arts & Society (Charles Darwin University)


29 November - 3 December (8.30am - 5.00pm)


Blue 2 Precinct, CDU Casuarina Campus (pictured above)


Workshop Participants - $2,500

Enrolled CDU Students - $500 (+ their current course enrolment fee)




This course covers the following areas as outlined in the MSB Practice standards:


  • the nature of conflict, including the dynamics of power and violence.
  • the circumstances in which mediation may or may not be appropriate.
  • preparing for mediation; assessing suitability; preliminary conferencing or intake.
  • communication patterns in conflict and negotiation.
  • negotiation dynamics in mediation, including manipulative and intimidating tactics.
  • Cross-cultural issues.
  • the principles, stages and functions of the mediation process.
  • the roles and functions of mediators.
  • the roles and functions of support persons, lawyers and other professionals in mediation.
  • the law relevant to mediators and to the mediation process.


  • preparation for and dispute diagnosis in mediation.
  • intake and screening of participants and disputes to assess mediation suitability.
  • the conduct and management of the mediation process.
  • communication skills, including listening, questioning, reflecting, reframing and summarising, as required for the conduct of mediation.
  • negotiation techniques and the mediator’s role in facilitating negotiation and problem-solving.
  • ability to manage high emotion, power imbalances, impasses and violence.
  • use of separate meetings.
  • reality-testing proposed outcomes in light of participants’ interests, issues, underlying needs and long-term viability
  • facilitating the recording of the outcome of the mediation


  • we will explore the interrelationship between contemporary mediation and traditional peacemaking processes
  • we will consider the skills and tools needed to work in an intercultural context


This workshop meets the standards for Mediator Accreditation under the National Mediator Accreditation System (NMAS)

The National Mediator Accreditation System (NMAS) is a voluntary, industry based scheme introduced in January 2008. Since then, NMAS accreditation and practice standards have been widely adopted across Australia. Neighbouring countries in the Asia Pacific region also use NMAS on occasion as the required standard for mediators.

The implementation and development of NMAS is overseen by the Mediator Standards Board (MSB). Organisations designated as Recognised Mediator Accreditation Bodies (RMABs) can accredit mediators to the national standards.

To become an accredited mediator, you need to complete training which meets the national standards, be assessed as competent by an RMAB, and meet other requirements specified under the NMAS ( for example providing evidence of good character). For more information see the MSB webpage ‘becoming a mediator’ here

You can choose to be accredited with any RMAB. In the NT the Community Justice Centre is an RMAB ; you can contact them at for more information about the accreditation process.


  • An enriching, thought provoking workshop that everyone should take so we can all be peacemakers in all aspects of life.
  • The intercultural element is integral to working in the NT and Australia.
  • A rewarding experience that is useful regardless if you end up being a mediator.
  • A full week of both intellectual and experiential learning.
  • A privilege to learn about different knowledge systems and have the opportunity to reflect on how they integrate, align and differ.
  • A life changing experience in understanding the depth of cultural experience that frames our lives.
  • Both the Yolŋu leaders sharing their insights but also the role playing bringing a new dimension to understanding the stories behind the conflicts that can arise.


Rayleen Hinchcliffe
T 08 8946 7492

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