Workplace Justice, Trust, and Commitment: A Cross-Cultural Investigation


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Presenter:  Zhou (Joe) Jiang - Central Queensland University

Date: Oct 01, 2015

Time: 2:30pm to 3:30pm

Contact person:  Katrina Britnell, Partnerships Coordinator, NI
T: 08 8946 6838
E: katrina.britnell@cdu.edu.au

Location:  Yellow Building 1, Level 2, Room 48 (Red Room), Casuarina Campus, Northern Institute, Charles Darwin University

Target audience:  Open To The Public Seminar - All Welcome

Abstract: In an increasingly globalized world, organisations that operate in more than one country are a substantial part of the world economy. It is therefore beneficial to understand the attitudes of employees in different countries and their impact on the organisation. One important area is organisational justice and its influence on employee attitudes (e.g., organisational commitment and organisational trust). In this study, we collected data from university employees across three Asia Pacific countries (i.e., China, South Korea and Australia). Based on the returned surveys, we examined the impacts of two types of organisational justice (distributive and procedural) on employees’ trust in, and commitment to, the organisation. We also explored whether trust in the organisation would mediate the relationships between organisational commitment and the two types of justice in all three countries. In Australia, we found that procedural justice was positively related to organisational trust and commitment, and trust in the organisation fully mediated the relationship between procedural justice and commitment. In China and South Korea, both types of justice were significantly related to organisational trust and commitment, and trust in the organisation fully mediated the relationship between procedural justice and organisational commitment. Trust in the organisation partially mediated the relationship between distributive justice and organisational commitment in China but fully mediated this relationship in South Korea. Implications for theory and for management practitioners are discussed, and areas for future investigation are identified.

Dr Zhou (Joe) Jiang is Lecturer in Management in School of Business and Law at Central Queensland University. He received his PhD from Macquarie University in October 2014. He also holds an MBA (Yeungnam University, South Korea) and a bachelor of engineering (NWAFU, China).

Dr Jiang research interests include organisational behaviour, cross-cultural management, career/vocational management, workplace issues facing minority groups, quality of life, and the work-life linkage. His work has been published in such international journals as Cross Cultural Management: An International Journal, Social Indicators Research, Personality and Individual Differences, Journal of Employment Counseling, Asia Pacific Journal of Business Administrations, and others. He is now a lead guest editor for the special issue “Vocational Experiences and Quality of Life of Migrants” in Social Indicators Research, a leading journal in quality-of-life research.

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