Learning and Development Options

Here is a complete list of learning and development options currently delivered through Organisational Capability Unit (OCU) along with additional learning resources.

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Learning Programs

Business Writing Skills

Topics Source
Business Writing at CDUWorkshop
Business Writing StrategiesLinkedIn Learning
Business Writing PrinciplesLinkedIn Learning
Writing a Business CaseLinkedIn Learning
Writing Business ReportsLinkedIn Learning
Advanced GrammarLinkedIn Learning
Technical Writing: ReportsLinkedIn Learning

Change Management

TOPICSSOURCE
Building Resilience in times of changeWorkshop
Change Management FoundationsLinkedIn Learning
Handling Workplace Change as an EmployeeLinkedIn Learning
Developing Adaptable EmployeesLinkedIn Learning
Leading ChangeLinkedIn Learning

Communicate Effectively

TOPICSSOURCE
Interpersonal CommunicationLinkedIn Learning
Organisation CommunicationLinkedIn Learning
CommunicationLinkedIn Learning

Conflict Resolution for Employees

TOPICSSOURCE
Conflict Resolution FoundationsLinkedIn Learning
Fred Kofman on Managing ConflictLinkedIn Learning
Improving Your Conflict CompetenceLinkedIn Learning

Customer Service

TOPICSSOURCE
Enhancing Customer Service ExperienceWorkshop
Writing Customer Service EmailsLinkedIn Learning
Service Metrics for Customer ServiceLinkedIn Learning
Customer Service FoundationsLinkedIn Learning
Customer Service LeadershipLinkedIn Learning

Designing and Delivering Presentations

TOPICSSOURCE
Professional PresentationsWorkshop
Designing a PresentationLinkedIn Learning
Creating and giving business presentationLinkedIn Learning
How to present and stay on pointLinkedIn Learning

Emotional Intelligence

TOPICSSOURCE
Developing your Emotional IntelligenceLinkedIn Learning
Leading with Emotional IntelligenceLinkedIn Learning

Engaging and Motivating Employees

TOPICSSOURCE
Employee EngagementLinkedIn Learning
Motivating and Engaging EmployeesLinkedIn Learning

Making Decisions

TOPICSSOURCE
Making DecisionLinkedIn Learning
Decision-Making StrategiesLinkedIn Learning

Mentoring

topicssource
Mentoring OthersLinkedIn Learning
Developing a Mentoring ProgramLinkedIn Learning
Being a Good MentorLinkedIn Learning

Performance Management

TOPICSSOURCE
Performance Review FoundationsLinkedIn Learning

Problem-Solving

TOPICSSOURCE
Problem-Solving TechniquesLinkedIn Learning
Solving Business ProblemsLinkedIn Learning

Project Management

TOPICSSOURCE
Project Management FundamentalsLinkedIn Learning
Agile Project Management FoundationsLinkedIn Learning
Project Management SimplifiedLinkedIn Learning
Project Management Foundations: RequirementsLinkedIn Learning
Project Management Foundations: Leading ProjectsLinkedIn Learning

Running Effective Meetings

TOPICSSOURCE
Common Meeting ProblemsLinkedIn Learning
Managing MeetingsLinkedIn Learning

Time and Priority Management

TOPICSSOURCE
Getting Things DoneLinkedIn Learning
Time Management FundamentalsLinkedIn Learning
Efficient Time ManagementLinkedIn Learning

Writing Effective Minutes

TOPICSSOURCE
Capturing the action plan in your meeting minutesLinkedIn Learning
Meeting minutes or action itemsLinkedIn Learning

Microsoft Office

TOPICSSOURCE
MS Word - Learning Word 2016LinkedIn Learning
MS Word - Quick TipsLinkedIn Learning
MS Excel - Introduction to Formulas and FunctionsLinkedIn Learning
MS Excel - Quick TipsLinkedIn Learning