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Vocational Education & Training

ICT30115 Certificate III in Information, Digital Media and Technology


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Alice Springs, Casuarina, Palmerston

Estimated completion time: 0.5 year/s

The length of time to complete this qualification will depend on the location, study mode and selected units.
Refer to the relevant course information flyer for further information.

CDU Reference
Vocational Education & Training
Industry groups
Occupation types
Ict Support Technicians Nfd

This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user.

Persons working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies.

Also, this qualification may be suitable for Apprenticeships or VET in Secondary Schools (VSS).

Career opportunities

Occupations relevant to this qualification in industry sectors such as Information Technology Support Services, Information Technology, Education Support include:

  • Client Support Officer (ICT)
  • Help Desk Officer
  • IT Technician
  • Customer Service Representative (ICT)
  • User Support Specialist

Credit transfers & pathways

Skills recognition

Recognition of Prior Learning (RPL)
RPL is the acknowledgement of a person's skills and knowledge acquired through previous training, work or life experience, which may be used to grant status or credit in a subject regardless of how and where they were attained, including overseas.
This can include skills from:

  • Previous study excluding courses at another VET/TAFE institution, but including courses at school or college, through adult education classes or training programs at work;
  • Work experience (including both work that is paid and unpaid); and/or
  • Life experience (for example leisure pursuits or voluntary work).

RPL is a form of assessment. It is used to determine whether a person has acquired, through formal or informal learning, the skills and experience consistent with the stated competency standards that comprise a qualification. RPL is not time referenced, so there are no parameters on how or when the skills are acquired. However, the skills that have been acquired through life experience etc., must be current and must match the elements and performance criteria contained in the individual unit.

Students seeking RPL need to indicate this on their enrolment form at the time of enrolment.

For further information please refer to the Applicant's Guide to the Recognition of Prior Learning or contact VET RPL Enquiries on 1800 238 838 or email

Credit Transfer
Charles Darwin University as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.

Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake.
In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to complete an Application for Exemption Form available from any campus, centre, or team, or a copy of the form can be obtained from the web.

Your completed Application for Exemption form together with attached documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer should be submitted directly to the University either in person or by mail. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.


VET to Higher Education Pathway Mapping for completed Awards in the same field or discipline


Pathways from the qualification

ICT41015 Certificate IV in Computer Systems Technology

Course information flyer(s)

Course Information Flyers will be published early in 2020.

Entry requirements

CDU Entry Requirements

Whilst there are no entry requirements for this qualification, the preferred pathways for candidates considering this qualification may include:

  • Completion of ICT20115 Certificate II in Information, Digital Media and Technology, or other relevant qualifications
  • OR

  • Demonstrated vocational experience in a range of work environments using information technologies.

A pre-enrolment interview will be conducted where the lecturer will determine whether a language, literacy and numeracy (LLN) and/or digital literacy assessment is necessary to establish suitability to undertake the course and to determine any support requirements.

Course fees

Based on course nominal hours of 540 hours, approximate 2020 course fees will be:
VET Tuition Fees: $1,836.00
Domestic Full Fees: $8,100.00
Fee for Service: as per fee for service agreement

The following Fees are applicable to this course:

Domestic Students

Domestic full fees

This is a full fee paying course. VET full fees will apply to all new and continuing domestic students enrolling in this course.
2019: Information about fees for non-subsidised VET courses is available 2019 VET Fees.
2020: Information about fees for non-subsidised VET courses will be published as soon as it is available.

VET tuition fees

This course is subsidised by the NT Government.
2019: Information about 2019 VET Tuition fees for eligible NT residents is available 2019 VET Fees VET Tuition Fees for 2019 will be charged at $3.20 per nominal hour for subsidised training.
2020: Information about 2020 VET Tuition fees for eligible NT residents will be published as soon as it is available.

  • This is a current, nationally accredited qualification from the ICT Training Package.

  • VET for Secondary Students (VSS)

    Select VSS for more detail about this program.

    Employability skills

    Employability Skills are embedded in the training and assessment of national training package qualifications. Information on the Employability Skills relevant to your qualification can be obtained by visiting this website and keying in the national code for the qualification:

    Location and study mode

    Delivery at all locations is subject to sufficient demand and resources.

    Locations: Alice Springs, Casuarina, Palmerston

    Study Mode: Mixed mode
    Some components of this qualification may be available in other modes of delivery and not all modes are available at all locations.

    Subject to demand other locations and modes may become available throughout the year.

Contact details

Information and Communication Technology
Location: Casuarina Campus
Phone: 08 8946 7522
Fax: 08 8946 6667

Course structure

To achieve a CERTIFICATE III IN INFORMATION, DIGITAL MEDIA AND TECHNOLOGY a total of seventeen (17) units of competency must be completed comprising SIX (6) Core and ELEVEN (11) Elective units as detailed in the packaging rules and listed below.

The total Nominal Hours for the sequence listed below is 540.

Code Module/Unit of Competency


BSBWHS304 Participate effectively in WHS communication and consultation processes 30
BSBSUS401 Implement and monitor environmentally sustainable work practices 40
ICTICT202 Work and communicate effectively in an ICT environment 40
ICTICT301 Create user documentation 20
ICTICT302 Install and optimise operating system software  20
ICTSAS301 Run standard diagnostic tests  20
ICTNWK302 Determine and action network problems 50
ICTNWK305 Install and manage network protocols 40
ICTSAS307 Install, configure and secure a small office or home office network  50
ICTICT303 Connect internal hardware components  20
ICTSAS303 Care for computer hardware  20
ICTSAS304 Provide basic system administration  20
ICTSAS305 Provide ICT advice to clients  40
ICTSAS306 Maintain equipment and software 20
ICTWEB302 Build simple websites using commercial programs 40
ICTWEB303 Produce digital images for the web 30
ICTPRG301 Apply introductory programming techniques 40
  Total nominal hours for the qualification 540


Everything you need to know to get started

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