Vocational Education & Training
SIT20116 Certificate II in Tourism
2021
This qualification provides students with the skills and knowledge to be competent in a defined range of basic tourism technical skills.
Work will be undertaken in an office environment where the planning of tourism products and services takes place; in the field where tourism products are delivered; or a combination of both. The field includes any destination, local or regional area, tourist precinct, site, attraction or on-board form of transportation.
The qualification is suitable for an apprenticeship pathway and for VET for Secondary Students delivery.
Infection control, including COVID-19 measures and the associated restrictions, have been implemented, to ensure the safety and well-being of students, lecturing staff and the wider community.
Career opportunities
Occupations relevant to this qualification in industry sectors such as SIT20116 include:
- documentation clerk for a tour wholesaler
- museum attendant
- office assistant for a small tour operator
- receptionist and office assistant in a professional conference organiser
- receptionist and office assistant in a retail travel agency
- retail sales assistant in an attraction.
Credit transfers & pathways
Skills recognition
Recognition of Prior Learning (RPL)
RPL is the acknowledgement of a person's skills and knowledge acquired through previous training, work or life experience, which may be used to grant status or credit in a subject regardless of how and where they were attained, including overseas.
This can include skills from:
- Previous study excluding courses at another VET/TAFE institution, but including courses at school or college, through adult education classes or training programs at work;
- Work experience (including both work that is paid and unpaid); and/or
- Life experience (for example leisure pursuits or voluntary work).
RPL is a form of assessment. It is used to determine whether a person has acquired, through formal or informal learning, the skills and experience consistent with the stated competency standards that comprise a qualification. RPL is not time referenced, so there are no parameters on how or when the skills are acquired. However, the skills that have been acquired through life experience etc., must be current and must match the elements and performance criteria contained in the individual unit.
Students seeking RPL need to indicate this on their enrolment form at the time of enrolment.
For further information please refer to the Applicant's Guide to the Recognition of Prior Learning or contact Student Central on 1800 061 963 (free call) or email Student.Central@cdu.edu.au.
Credit Transfer
Charles Darwin University as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.
Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake.
In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to complete an Application for Exemption Form available from any campus, centre, or team, or a copy of the form can be obtained from the web.
Your completed Application for Exemption form together with attached documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer should be submitted directly to the University either in person or by mail. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.
Pathways
VET to Higher Education Pathway Mapping for completed Awards in the same field or discipline. <br />
Further training pathways from this qualification include, but are not limited to, work in many tourism and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, attractions, cultural and heritage sites, and any small tourism business. Work could be undertaken in an office environment where the planning of tourism and travel products and services takes place, in the field where products are delivered, or a combination of both.
People with this qualification may work in many tourism industry sectors and enterprise types.>
Course information flyer(s)
Entry requirements
CDU Domestic Entry Requirements
There are no entry requirements for this qualification. However, all potential applicants will need to demonstrate an appropriate level of language and literacy skills and knowledge to undertake this qualification.
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This is a current, nationally accredited qualification from the SIT Tourism, Travel and Hospitality Training Package.
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VET for Secondary Students (VSS)
Select VSS for more detail about this program.
Employability skills
Employability Skills are embedded in the training and assessment of national training package qualifications. Information on the Employability Skills relevant to your qualification can be obtained by visiting this website and keying in the national code for the qualification: training.gov.au
Location and study mode
Delivery at all locations is subject to sufficient demand and resources.
Locations: Alice Springs, Palmerston
Study Mode: On campus
Contact details
Email: Student.Central@cdu.edu.au |
Course structure
To achieve a Certificate II in Tourism (SIT20116) a total of ELEVEN (11) units of competency must be completed comprising FOUR (4) Core and SEVEN (7) Elective units as detailed in the packaging rules and listed below.
The total Nominal Hours for the sequence listed below is 332.
Alice Springs Campus
Code | Module/Unit of Competency | Hours |
CORE UNITS OF COMPETENCY | ||
SITTIND001 | Source and use information on the tourism and travel industry | 25 |
SITXCCS003 | Interact with customers | 20 |
SITXCOM002 | Show social and cultural sensitivity | 20 |
SITXWHS001 | Participate in safe work practices | 12 |
Total nominal hours for core units | 77 | |
ELECTIVE UNITS OF COMPETENCY (Select 7) | ||
BSBITU201 | Produce simple word processed documents | 60 |
BSBWOR203 | Work effectively with others | 15 |
BSBWOR204 | Use business technology (unnamed) | 20 |
SITTTSL002 | Access and interpret product information | 65 |
SITTTSL005 | Sell Tourism products and services (unnamed) | 35 |
SITXCCS002 | Provide visitor information | 35 |
SITXFIN001 | Process financial transactions | 25 |
Total nominal hours for elective units | 255 | |
Total nominal hours for the qualification | 332 |
The total Nominal Hours for the sequence listed below is 322.
Palmerston Campus
Code | Module/Unit of Competency | Hours |
CORE UNITS OF COMPETENCY | ||
SITTIND001 | Source and use information on the tourism and travel industry | 25 |
SITXCCS003 | Interact with customers | 20 |
SITXCOM002 | Show social and cultural sensitivity | 20 |
SITXWHS001 | Participate in safe work practices | 12 |
Total nominal hours for core units | 77 | |
ELECTIVE UNITS OF COMPETENCY (Select 7) | ||
BSBCMM201 | Communicate in the workplace | 40 |
BSBSUS201 | Participate in environmentally sustainable work practices | 20 |
SITTGDE001 | Interpret aspects of local Australian Indigenous culture | 100 |
SITXCCS001 | Provide customer information and assistance | 20 |
SITXCCS002 | Provide visitor information | 35 |
SITXCOM001 | Source and present information | 10 |
SITXCOM003 | Provide a briefing or scripted commentary | 20 |
Total nominal hours for elective units | 245 | |
Total nominal hours for the qualification | 322 |
Course fees
Domestic Students
2021 Indicative fees for this course:
VET Tuition Fees:$1,127.00 - $1,162.00 (for students who are eligible and receive an NT domestic subsidised place); or
Domestic Full Fees:$4,830.00 - $4,980.00 (for domestic full fee places).
Fees will vary according to your choice of units.
Please note: a limited number of NT Government subsidy places are available for eligible NT domestic students so contact us now to secure your place for 2021.
The following Fees are applicable to this course:
Domestic Students
VET full fees are applicable to this course.
2021: Information about fees for non-subsidised VET courses are available in the VET Student Guide.
NT Government subsidised places are available for this course.
2021: VET Tuition Fees for 2021 will be charged at $3.50 per nominal hour for subsidised training. More detailed Information about 2021 VET Tuition fees for eligible NT residents will be published in the 2021 VET Student Guide or VET Fees.
In some circumstances this course may be available as fee-for-service. Please contact the relevant team to discuss delivery charges for this program.