Welcome to ITMS
Below are some of the common questions asked of ITMS and links to their answers.Quick Links
- CDU Staff IT Guide (New)
- CDU Staff Wireless Instructions
- CDU Student Wireless Instructions
- CDU VPN and how to connect
- Quota system on student home drives
- Uniprint Express - Student printing system
- Temporary accounts
- Internet usage
- Outlook 2007 - How-to's
- ITMS core services
- ITMS Sharepoint Portal
- Service Desk Sharepoint
- ITMS Organisational Structure
- Lost or Stolen Mobile Phone
- Enterprise Vault - Email Archiving
- MOE Home
- Identity Management (IDM) Home
- Voicemail How-to's
- CDU Governance Document Templates
- Information on eCentre
What is ITMS responsible for?
The Information Technology Management & Support division (ITMS) is responsible for a range of information, network and communication technologies at Charles Darwin University (CDU).
We provide IT support to both staff and students across our campuses for academic teaching and research and general administrative functions.
We can assist you with email, internet, phone and voicemail access, software and hardware purchasing, training, and student computer lab access and information.
How can I contact ITMS?
Contact ITMS on (08) 8946 6600 or email itms-support@cdu.edu.au
How can I check the status of the CDU Information Technology Systems?
ITMS have introduced a new monitoring system for everyone on campus - students and staff. View more information - This can be also accessed from browser on smart devices such as (smartphone, tablets, PDA's, Blackberry, etc.). The System and Application Monitoring system is updated when outages occur.
MOE Frequently Asked Questions
For the frequently asked questions and other information regarding the Managed Operating Environment (MOE) Click Here
CDU ICT Acceptable Usage Policy
The policy regarding what is acceptable use of CDU Information and Communication Technologies and can be found on the CDU Governance webpage Look for the link to "Information and Communication Technologies Acceptable Use Policy". Further detail regarding what is acceptable can be found at the Governance Process webpage. Once there look for "Identifying Unacceptable Use of Information and Communication Technologies".