Donor Refund Policy
Charles Darwin University (CDU) is committed to fostering the support of external donors for funding to advance the mission of Charles Darwin University.
CDU operates and promotes a high standard of accountability. Any request for a refund of contributions already donated to CDU by a sponsor/donor will be considered and determined on a case-by-case basis.
CDU Donation Refund Policy
When a request for a refund is received, an assessment of the reason given for the refund request is undertaken. The following reasons will usually be considered favourably:
- CDU has made an error
- The donation amount was entered incorrectly
- Donor banking details are fraudulently obtained and used
The financial circumstances or change of mind of the Donor will not usually be grounds for a refund to be given.
If it is agreed that a refund is to be made, the Donor will be issued the refund to the same account or card the donation was made.
Full Terms and Conditions can be found on the Donations and Gifts Acceptance Policy.
View Online payment Terms and Conditions.
To enquire about a refund, please contact us on:
E: giving@cdu.edu.au
T: 08 89466917
Advancement, Charles Darwin University
Casuarina Campus
Ellengowan Drive, Casuarina, NT, 0810, Australia
Please include the following details:
- Name
- Donation Date
- Donation Amount
- Receipt Number
- Reason you are requesting the refund