ITMS

Wi-Fi (eduroam)

Access the internet via wireless networks at CDU
ITMS connect device to email

eduroam at CDU

The eduroam service allows university staff and students to access the internet via wireless networks at CDU and other participating universities without the need to obtain or create a new account at the host institution.

By using a modified version of your CDU username and password and your laptop, you will be able to access the internet.

Who can use eduroam?

The service is available to:

  • CDU and Menzies staff, CDU students visiting other participating institutions who require wireless connectivity to the Internet.
  • visitors to a CDU campus from other participating institutions who require wireless connectivity to the Internet.

You can use eduroam at all CDU campuses, participating institutions within Australia and New Zealand, and at over 500 sites worldwide throughout 30 countries.

For further information about eduroam locations, visit the eduroam website.

Removing the eduroam profile on the Apple device

During setup, eduroam may install a profile onto your device.

This can be removed in the following locations:

iPhone / iPad:

  1. Home Screen > Settings > General > Profiles & Device Management
  2. Tap on Configuration Profile > Eduroam
  3. Scroll down and tap on Delete Profile at the bottom of the screen (you may be prompted to enter your PIN)

Macbook / iMac:

  1. System Preferences > Profiles
  2. In the new window that opens, look for eduroam on the list to the left.
  3. Click on the eduroam profile followed by the '-' to remove the profile.
Connecting eduroam to an Apple device

How to connect to eduroam using an Apple device. (PDF, 350.58 KB)

Please note: This method requires an internet connection, which may require hot spotting to a mobile data service to perform the following actions for those using non-cellular devices.

If you are experiencing difficulties accessing eduroam please visit the IT Kiosk located in the library on the Casuarina campus.

Alternatively, contact our ITMS service desk using the details below.

T: 08 8946 6600
E: logit.cdu.edu.au

Connecting to eduroam on an Android device

How to connect to eduroam using an Android device. (PDF, 556.81 KB)

Please note: This method requires an internet connection, which may require hot spotting to a mobile data service to perform the following actions for those using non-cellular devices.

If you are experiencing difficulties accessing eduroam please visit the IT Kiosk located in the library on the Casuarina campus.

Alternatively, contact our ITMS service desk using the details below.

T: 08 8946 6600
E: logit.cdu.edu.au

Setup instructions

Below you will find instructional videos on setting up eduroam on the four main types of devices. If your device is not there look for the closest match and use that for guidance.

Setup of eduroam on Windows 10

Setup of eduroam on Mac OSX

Setup of eduroam on Android

Setup of eduroam on iOS (Apple phones)

All campuses contacts

We are your first point of contact for assistance with computers, the internet, telephones, printers and associated information technology equipment and services.

Service Desk
T:  08 8946 6600
Internal: Ext 6600
International: 
+618 8946 6600

Opening hours
Mon - Thu: 7:30am - 6.00pm
Friday: 7.30am - 5.30pm 

 

In-person (kiosk)
CDU Library, Red Building 8, Casuarina campus
Casuarina campus map (PDF 1MB) (PDF, 1.03 MB)

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