Business

These inherent requirements apply to the following courses:

• Diploma of Business Studies, Diploma of Digital Enterprise
• Bachelor of Business
• Bachelor of Digital Enterprise
• Graduate Certificate of Business Administration
• Graduate Certificate of Sustainable Enterprise
• Master of Business Administration Sustainable Enterprise
• Master of Business Administration Sustainable Leadership.

Prospective and current students who are concerned about their capacities in relation to inherent requirements are strongly encouraged to contact the CDU Access and Inclusion team to discuss possible adjustments or alternative courses. 

E: inclusion@cdu.edu.au

These inherent requirements should be read in conjunction with other course information and related information such as:

• Academic and Scientific Misconduct Policy
• Student Code of Conduct
• Other student related policies

There are nine domains (some with sub domains) of inherent requirements for Business courses and units at CDU.

Each domain has five levels:

1. Introduction
2. Description
3. Justification
4. Adjustments
5. Exemplars

Acting in ways consistent with the recognised values of society and avoiding activities that do harm. In the context of inherent requirements, students undertaking a course of study may be governed by practice standards and codes of ethics.

1. Introduction
   Students need to understand and act in ways consistent with the recognised values of society. Business professionals may also be governed by professional standards and codes of conduct.
2. Description of inherent requirement
   Student demonstrates knowledge of, and engages in, ethical behaviour in business practice.
3. Justification of inherent requirement
   Compliance with the recognised values of society facilitates safe, competent interactions and relationships for students and/or the people with whom they engage. This supports the physical, psychological, emotional and spiritual wellbeing of all.
4. Adjustments
   Adjustments must support the recognised values of society
5. Exemplars:
   • Engage with peers and supervisors during work integrated learning activities in a professional manner
   • Demonstrate ability to reflect on ethical dilemmas and issues and take responsibility for ensuring awareness of ethical behaviour.

The maintenance of conduct that is acceptable and appropriate, according to the recognised norms of society over a given period.

1. Introduction
   Behavioural stability is required to function and adapt effectively in a demanding program of study.
2. Description of inherent requirement
   Student demonstrates behavioural stability to work constructively in diverse and changing academic settings.
3. Justification of inherent requirement
   Behavioural stability is required to work individually and in teams in changing and unpredictable environments to ensure sustainability of business endeavors. When undertaking course requirements, students will need to work constructively with peers and academic staff. Behavioural stability is required to manage these relationships.
4. Adjustments
   Adjustments must support stable, effective and professional behaviour in academic and professional settings.

5. Exemplars:

   • Being receptive and professional in responding appropriately to constructive feedback
   • Managing own emotions and behaviour effectively when dealing with individuals both in classroom and placement settings
   • Being able to engage with peers and staff appropriately and with sensitivity in discussions in the classroom and in team tasks.

Related to the law. In the context of inherent requirements, this refers to the legal requirements of professional bodies relevant to specific courses of study.

1. Introduction
   Many business related professions are mandated by specific legislation, rules, and codes of conduct to enable the professional delivery of professional services.
2. Description of inherent requirement
   Student demonstrates knowledge and compliance with relevant laws, professional rules, codes of conduct and regulations, and scope of practice.
3. Justification of inherent requirement
   In order to manage the risk of harm to self and others, as well as achieving learning outcomes, knowledge, understanding, and compliance with legislative and regulatory requirements are necessary prerequisites for academic studies and many business-related professions.
   Compliance with these professional regulations and relevant laws ensures that students are professional, responsible and accountable for their practice.
4. Adjustments
   Adjustments must be consistent with legislation, rules, codes of practice and regulatory requirements.
5. Exemplars:
   • Responding to the requirements for registration with relevant professional organisations
   • Complying with relevant codes of practice for with relevant professions.

Verbal communication: Conveying messages, ideas, or feelings through speech.

1. Introduction
   Effective verbal communication, in English, is an essential requirement to participate in business courses.
2. Description of inherent requirement
   Student demonstrates:
   • Sensitivity to individual and/or cultural differences
   • The ability to understand and respond to verbal communication accurately appropriately and in a timely manner
   • The ability to provide clear instructions in the context of the situation
   • The ability to give and receive timely clear verbal reports and feedback
   • The ability to deliver clear presentations to groups.
3. Justification of inherent requirement
   Communicating in a way that displays respect and empathy to others develops trusting relationships. Adequate communication with team members is necessary for the completion of academic team assignments. Effective communication is necessary for building successful teams and professional relationships. Timely and effective delivery of feedback is critical to academic team tasks. Academic assessment may require verbal presentation of work to peers.
4. Adjustments
   Adjustments must address effectiveness, timeliness and clarity issues.
5. Exemplars:
   • Participating in presentations or discussions during learning activities
   • Responding appropriately to feedback during presentations
   • Participating in regular feedback sessions
   • Responding appropriately to an information request in learning environments.

Non-verbal communication: Communication other than speech that conveys meaning including gestures and facial expressions, body posture, stance, touch, eye movements, eye contact and distance from the person/s with whom you are communicating. Non-verbal cues can provide significant additional information to the person with whom you are communicating.

1. Introduction
   Effective non-verbal communication is fundamental to the successful participation in group activities in academic and professional contexts and needs to be respectful, clear, attentive, empathetic, and non-judgemental.
2. Description of inherent requirement
   Student demonstrates:
   • The capacity to recognise, interpret and respond appropriately to behavioural cues
   • Displays consistent and appropriate awareness of own behaviours
   • Displays sensitivity to individual and/or cultural differences.
3. Justification of inherent requirement
   The ability to observe and understand non-verbal cues assists with building rapport with people and gaining their trust and respect in academic and professional relationships. Displaying consistent and appropriate facial expressions, eye contact, being mindful of space, time boundaries and body movements and gestures promotes trust in academic and professional relationships. Being sensitive to individual and/or cultural differences displays respect and empathy to others and develops trusting relationships in academic and professional settings. The ability to observe and understand non-verbal cues is necessary for the successful execution of learning activities in both academic and professional contexts.
4. Adjustments
   Adjustments must enable the recognition, initiation of, or appropriate response to, effective non-verbal communication in a timely and appropriate manner.
5. Exemplars:
   • Recognising and responding appropriately to non-verbal cues in academic, classroom or work integrated learning discussions and activities.

Written communication: Communication by written symbols including electronic means, print or handwriting.

1. Introduction
   Effective written communication, in English, is a fundamental requirement of business and management professionals. Students must be able to acquire, understand, apply, and convey information in a written format.
2. Description of inherent requirement
   Student demonstrates:
   • The capacity to construct coherent written communication appropriate to the circumstances
   • The capacity to use a range of Information and Communication Technologies (ICTs) to complete academic assessment requirements.
3. Justification of inherent requirement
   Responding to written assessment tasks demonstrates knowledge and understanding of the course subject matter. Accurate written communication is vital to provide relevant professional services.
4. Adjustments
   Adjustments must meet necessary standards of clarity, accuracy, accessibility, and portability to ensure effective recording and transmission of information in both academic and professional settings.
5. Exemplars:
   • Constructing an essay or research report to academic standards in English
   • Constructing relevant business reports, documents, and business correspondence.

The mental action or process of acquiring knowledge and understanding through one's thoughts, experience, and senses.

Knowledge and cognitive skills: Acquired skills that reflect an individual's ability to think. Cognitive skills include verbal and spatial abilities, concentration, memory, perception, reasoning, planning and organisation, flexible thinking, and problem solving.

1. Introduction
   Consistent knowledge and effective cognitive skills must be demonstrated to complete academic tasks and to provide appropriate and professional services.
2. Description of inherent requirement
   Student demonstrates:
   • The capacity to locate appropriate and relevant information
   • The ability to process information relevant to academic requirements or professional practice
   • The ability to integrate, reflect on and implement theoretical knowledge, within the learning environment and professional settings
3. Justification of inherent requirement
   Capacity to complete course requirements is based on comprehensive knowledge that must be sourced, understood and applied appropriately. The ability to acquire information and to accurately convey messages is fundamental to ensure effective assessment and advice in professional settings. The ability to read, decode, interpret and comprehend multiple sources of information is fundamental for understanding and applying business principles.
4. Adjustments
   Adjustments must ensure that a clear demonstration of knowledge and cognitive skills is not compromised or impeded. 
5. Exemplars:
   • Ability to conceptualise and use appropriate knowledge and theoretical concepts in response to academic assessment tasks
   • Demonstrating the capacity to apply knowledge of policy and procedures in class discussions and professional contexts.

Literacy (language): This relates to the ability to acquire, understand, and apply information in a scholarly manner.

1. Introduction
   Competent literacy skills, in English, are essential to develop and deliver professional, appropriate, and effective responses to academic assessment tasks.
2. Description of inherent requirement
   Student demonstrates:
   • The ability to acquire information and accurately convey appropriate, effective messages
   • The ability to read and comprehend a range of literature and information
   • The capacity to understand and implement academic conventions to construct written text in a scholarly manner.
3. Justification of inherent requirement
   The ability to acquire information and to accurately convey ideas is fundamental to ensure the development of appropriate responses to academic assessment tasks. The ability to read, decode, interpret, and comprehend multiple sources of information is fundamental to ensure the development of appropriate and effective responses to academic assessment tasks.
4. Adjustments
   Adjustments must enable demonstration of a capacity to effectively acquire, comprehend, apply, and communicate accurate information. 
5. Exemplars:
   • Applying knowledge of both theory and practice in the development of an appropriate responses to academic assessment tasks
   • Paraphrasing, summarising, and referencing in accordance with appropriate academic conventions in written assignments.

Numeracy: This relates to the ability to understand and work with numbers.

1. Introduction
   In some business courses, competent and accurate numeracy skills are essential for effective calculations in the completion of academic tasks.
2. Description of inherent requirement
   Student interprets and correctly applies data, measurements, and numerical criteria.
3. Justification of inherent requirement
   Competent application of numeracy skills is essential to facilitate the accurate and effective delivery of business services.
4. Adjustments
   Adjustments must enable demonstration of a capacity to interpret and apply concepts and processes appropriately in a timely, accurate and effective manner.
5. Exemplars:
   • Performing accurate mathematical calculations
   • Demonstrating accurate interpretation of mathematical calculations.

Actively listening to someone express their thoughts, feelings or experiences and showing understanding by consciously responding through skills such as paraphrasing, summarising or mirroring.

1. Introduction
   Professional practice and academic pursuits require self-awareness and a capacity for reflectivity to consider the effect of one's own perspectives, actions, values and behaviours on all interpersonal interactions.
2. Description of inherent requirement
   Student demonstrates:
   • The ability to accurately reflect on their professional performance
   • The ability to accurately acquire, and reflect on, information and convey appropriate messages 
   • The ability to accept and respond constructively to feedback about their academic and professional practice.
3. Justification of inherent requirement
   Studying in learning environments involving teamwork requires a well-developed understanding of oneself to appropriately engage with others. Working in work integrated learning settings requires a well-developed understanding of oneself and the ability to effectively manage one's reactions to a variety of situations that may arise.
4. Adjustments
   Adjustments must enable the demonstration of a capacity to effectively reflect on one’s own actions and adapt appropriately to a variety of situations.
5. Exemplars:
   • Identifying when a learning activity is outside one's scope or expertise or when one's practice may be negatively affected by personal experience and/or reactions
   • Demonstrating the ability to acquire information accurately and effectively
   • Demonstrating the ability to convey a message accurately and effectively
   • Demonstrating the ability to accept constructive feed-back and adjust one’s behaviour accordingly.

Personal skills required to interact appropriately with others with the aim of building and maintaining healthy, productive relationships. Skills include empathy, trustworthiness, patience, active listening, approachability, and reliability.

1. Introduction
   Study and practice in the fields of business requires the ability to make and maintain strong relationships with a wide range of individuals, groups and communities.
2. Description of inherent requirement
   Student demonstrates:
   • The ability to establish and maintain rapport with peers, academic staff, and work integrated learning supervisors
   • Ability to engage and relate appropriately to others in individual and group tasks
   • The ability to work effectively, sensitively and confidentially with a diverse range of people and in a diverse range of contexts. 
3. Justification of inherent requirement
   Highly developed relational skills contribute to effective relationships in academic and learning environments. 
4. Adjustments
   Adjustments must not compromise the student's ability to demonstrate an acceptable level of effective relational skills.
5. Exemplars:
   • Participating in a respectful manner in academic discussions
   • Collaborating, modifying and reflecting on one’s own interactions and behaviour in academic settings.

The ability to undertake a task/s over a pre-determined length of time. This could include physical performance such as standing for a length of time, or cognitive (mental) performance such as concentrating for a particular length of time.

1. Introduction
   Study and practice in the fields of business requires both physical and mental performance at a consistent and sustained level to meet client needs.
2. Description of inherent requirement
   Student demonstrates:
   • Consistent and sustained level of physical and mental energy to complete an assigned task in a timely manner
   • The ability to perform research activities with a level of concentration that ensures a capacity to focus on the activity until it is appropriately completed
   • The capacity to maintain consistency and quality of performance throughout the designated period.
3. Justification of inherent requirement
   Sufficient physical and mental endurance is an essential requirement to perform multiple tasks in an assigned period.
4. Adjustments
   Adjustments must ensure that performance is consistent and sustained over a given period.
5. Exemplars:
   • Reading and comprehension of vast amounts of text, oral and numeric information as the basis of formal decision making
   • Summarising significant amounts of information into a context that can be understood within a team
   • Planning time and workload effectively including the ability to self-manage competing commitments and take responsibility for own wellbeing.

The ability to competently use ICTs to communicate and complete complex tasks.

1. Introduction
   Competent ICT (computing) knowledge and skills are essential to communicate with associates, professional and regulatory bodies, and clients. ICT skills are also essential to research information and issues, analyse data, and report on and present, the outcomes of analysis.
2. Description of inherent requirement
   Student demonstrates the ability to use various ICTs to successfully complete academic and professional tasks.
3. Justification of inherent requirement
   The ability to use business software packages and project planning software, is fundamental to business practice.
4. Adjustments
   Adjustments must enable the effective use of the range of ICT in relevant business practices. 
5. Exemplars:
   • Professional use of spreadsheet function for analysis
   • Planning projects to include all aspects of input and output resources requirements.