Verbal communication: Conveying messages, ideas, or feelings through speech.
- Introduction
Effective and efficient verbal communication, in English, is an essential requirement to provide safe, effective, professional advice and practice. - Description of inherent requirement
Student demonstrates:- Sensitivity to individual and/or cultural differences
- The ability to understand and respond to verbal communication accurately, appropriately and in a timely manner
- The ability to provide clear instructions in the context of the situation
- The ability to give and receive timely clear verbal reports and feedback
- The ability to deliver clear presentations to groups
- The ability to utilise Information and Communication Technologies (ICT’s) effectively.
- Justification of inherent requirement
Capacity to comprehend verbal instructions is an essential element for educational settings. Timely, and effective communication is essential to achieving the learning outcomes in coursework. They are inherent in aspects of practice in educational settings, such as: advocacy and providing direction. Communicating in a way that displays respect and empathy to others develops trusting relationships. Adequate communication is necessary for the completion of academic team assignments. Effective communication is necessary for building successful teams and professional relationships. Timely and effective delivery of feedback is critical to academic team tasks. Academic assessment may require verbal presentation of work to peers. - Adjustments
Adjustments for impaired verbal communication must address effectiveness, timeliness, clarity, and accuracy issues. - Exemplars:
- Participating in tutorial and simulation discussions, online or face-to-face.
- Responding appropriately to advice that is being sought in the professional environment.
Non-verbal communication: Communication other than speech that conveys meaning including gestures and facial expressions, body posture, stance, touch, eye movements, eye contact and distance from the person/s with whom you are communicating. Non-verbal cues can provide significant additional information to the person with whom you are communicating.
- Introduction
Effective non-verbal communication is fundamental in educational settings and needs to be courteous, respectful, clear, attentive, empathetic, honest, and non-judgmental. - Description of inherent requirement
Student demonstrates:- Capacity to recognise, interpret and respond appropriately to behavioural cues
- Displays consistent and appropriate awareness of own behaviours
- Responds with sensitivity to individual and/or cultural differences.
- Justification of inherent requirement
The ability to observe and understand non-verbal cues assists with building rapport with people and gaining their trust and respect in academic and professional relationships. Displaying consistent and appropriate demonstrative behaviour being mindful of space, time boundaries, and gestures promotes trust in academic and professional relationships. Being sensitive to individual differences displays respect and empathy to others and develops trusting relationships. - Adjustments
Adjustments must enable the recognition, initiation of or appropriate response to effective non-verbal communication in a timely and appropriate manner. - Exemplars:
- Recognising and responding appropriately in various educational and learning situations
- Recognising and responding appropriately in academic and professional discussions
- Recognising and responding appropriately to cues in academic and professional environments.
Written communication: Communication by written symbols including electronic means, print or handwriting.
- Introduction
Effective written communication, in English, is required to effectively access course content and complete a range of assessment tasks. - Description of inherent requirement
Student demonstrates:- Capacity to construct coherent written communication appropriate to the non-teaching professional.
- The ability to utilise Information and Communication Technologies (ICT’s) effectively.
- Justification of inherent requirement
Written communication is a primary medium of communication in an educational setting. Timely, accurate, clear, and effective delivery of information provides clear instruction and initiation of learning. Interactivity of communication is fundamental to the educational process. Adequate written communication is essential in developing and maintaining effective relationships with all educational stakeholders. - Adjustments
Students must enable written communication with clarity and accuracy that facilitates effective communication and safety. Adjustments must meet necessary standards of clarity, accuracy and accessibility to ensure effective recording and transmission of information. - Exemplars:
- Constructing an essay to academic standards
- Demonstrating knowledge and use of ICTs to support oral communication for online and in person tutorial presentations and small group presentation.