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ITMS

Microsoft Office 365

CDU email and online applications

Benefits of Microsoft Office 365

Microsoft Office 365 provides the flexibility that you need from your CDU email and online applications.

It allows:

  • staff and students to install five copies of the Microsoft Office 365 on their personal devices as part of the Microsoft Office 365 package.
  • access to your CDU email across computer, phone, and other smart devices, so users can stay in contact anywhere, at any time
  • the ability to save your files on the go using OneDrive for Business
  • you to work anywhere using the online range of the Microsoft Office Suite (Word, Excel, and PowerPoint).

Please note: Check out the first drop-down panel below titled, "Who is eligible for Office 365?"

How to set up Microsoft Office 365

Who is eligible for Office 365?

Office 365 is freely available to the following:

  • CDU employed staff
  • Menzies employed staff
  • CDU enrolled students.

If you are unsure, please contact the ITMS Service Desk on (08) 8946 6600 to confirm.

  • Eligibility ceases along with employment/enrolment. Once your account with CDU (staff/students) ends, your licence for the Office 365 packages will expire (please keep a record of any previous licences you may have had prior to installing Office 365 products).
  • Should you already have an Office 365 licence from somewhere else, it is possible that you will not see all the applications you are entitled to, such as publisher and access, until you use your CDU account.
Why is CDU migrating to Office 365?

As part of the ongoing improvement to IT services, CDU in cooperation with Microsoft, have negotiated to offer and support a more robust, stable, accessible, and consistent email service which includes:

  • increased mailbox size (50GB per user)
  • improved speed of delivery for emails
  • increased redundancy and disaster recovery
  • greater mobility and connectivity options.
What advantages do I get from using Office 365?

Microsoft Office 365 has many features which make conventional email more accessible and flexible for CDU staff and students. In addition, Office 365 also offers several features to the advantage of faculties and staff.

Some of the highlights include:

  • increased availability - with online storage, emails have a 99.99 per cent uptime, providing CDU staff and students have a reliable network/data connection
  • flexibility - using a web-based interface, emails will be available on any device that has a network connection and a web browser
  • email Protection (SPAM/Virus protection) - email protection works to block more than 99 per cent of spam, viruses, worms and other harmful content
  • more email capacity - 50Gb per mailbox compared to the 1Gb currently offered
  • better mobile support for all smart devices - Office 365 products and licences cover all major devices ranging from smartphones to personal laptops
  • Office 365 Licences - CDU staff and students are provided with five Office 2016 licences as long as they are a current staff or student. This means that you are free to install the local software on your personal devices.

Please note:  You are free to consume the five licences at their own discretion, however, ITMS cannot provide troubleshooting or assistance on personal devices.

Where can I find further information on Office 365?

Microsoft has a lot of useful information on using Office 365.

Below are some links to get you started.

Download Instructions for Microsoft Office (Windows PC)

These instructions are for the installation of Office 2016 on a personal computer - for CDU devices, please request from ITMS via LogIT

Minimum specifications

Please make sure your Windows device meets these system requirements before proceeding:

Operating hardwareMinimum specifications
Memory1 GB RAM (32-bit); 2 GB RAM (64-bit)
Processor1GHz or faster x86-bit or x64-bit processor with SSE2
Hard Disk3.0 GB of available disk space
Display1024 x 768 screen resolution
GraphicsGraphics hardware acceleration requires a DirectX 10 graphics card
Operating SystemWindows 7, Windows 8, Windows 10, Windows Server 2008 R2, or Windows Server 2012

Installation

Login to the CDU Portal with your CDU email address and password.

Click the Office 365 tile.

Office 365 tile

Once inside, click the Install Office option on the top right.

Choose Office 365 apps to install the Office 365 suite.

follow the instructions provided on the screen.

office 365 install steps

Further assistance

Microsoft provides a comprehensive installation guide for Windows devices. These instructions will only work once you have had your email migrated to the online email environment.

Download instructions for Microsoft Office (Mac)

These instructions are for installation of Office 2019 on a personal computer. For CDU devices, please request from ITMS via LogIT.

Minimum specifications

Please make sure your Mac device meets these system requirements before proceeding:

Operating hardwareMinimum specifications
Memory

4GB RAM for Office 2016 on Mac
1GB RAM for Office for Mac2011

ProcessorIntel Processor
Hard Disk

6GB HFS+ hard disk format for Office 2016 for Mac
2.5GB HFS+ hard disk format for Office for Mac2011

Display1024 x 768 screen resolution
GraphicsGraphics hardware acceleration requires a DirectX 10 graphics card
Operating System

Office 2016 for Mac requires Mac OS X 10.10 (Yosemite) or later.
Office for Mac 2011 requires Mac OS X 10.6 (Snow Leopard) or later.
If you upgrade to Mojave MacOS 10.14 you may need to download the latest version of Microsoft Office for Mac so that Microsoft Outlook works correctly.

Installation

Login to the CDU Portal with your CDU email address and password.

Click the "Office 365" tile.

Office 365 tile

Once inside, click the "Install Office" option on the top right.

Choose "Office 365 apps" to install the Office 365 suite.

And follow the instructions provided on the screen.

office 365 install steps

Further assistance

Microsoft provides a comprehensive installation guide for Mac devices. These instructions will only work once you have had your email migrated to the online email environment.

Please note: In order to be prompted to install Office 2016, your Mac OS needs to be at Version 10.10 or later.

I have a computer with a trial version of Microsoft Office, can I use this?

Yes, if you already have a copy of Microsoft Office 2019 you can use this, but you need to switch accounts and use your CDU account.

Open any Office application (Word, Excel etc), and in the top right corner is the account you are using. You can switch from this to your CDU account by clicking "Switch account".

Switch account

You need to click "Add Account" and use your CDU email address and password.

Add account

This will allow you to use one of the licenses, provide by CDU, to use Microsoft Office 2019.

How do I de-activate an Office licence after install?

If you have reached the maximum allocated licences for your CDU account, you can de-activate some of the licences using these instructions provided by Microsoft.

All campuses contacts

We are your first point of contact for assistance with computers, the internet, telephones, printers and associated information technology equipment and services.

Service Desk
T:  08 8946 6600
Internal: Ext 6600
International: 
+618 8946 6600

Opening hours
Mon - Thu: 7:30am - 6.00pm
Friday: 7.30am - 5.30pm 

 

In-person (kiosk)
CDU Library, Red Building 8, Casuarina campus
Casuarina campus map (PDF 1MB) (PDF, 1.03 MB)

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