Update your personalisation settings to view information about this course.
This course is only available to Domestic students and your preference is currently set to International.
This course is only available to International students and your preference is currently set to Domestic.
Key details
Duration
This course can typically be completed within 18 months part-time.
* The actual duration may vary depending on where and how you study, the units you choose, and the time needed to demonstrate the required skills and knowledge.
Intake
Locations
Entry requirements
View full entry requirementsCourse code
Overview
Availability:Applications for 2027 are now open.
Online Application: This course is available for online application.
Apprenticeships/Traineeships: This course can be undertaken as a traineeship. Visit TAFE Apprenticeships and Traineeships for more information.
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills.
They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources.
They may provide leadership and guidance to others with some limited responsibility for the output of others.
| Delivery Details | |
| Location | Online |
| Duration | 18 months part-time * Course duration may vary depending on the time required to achieve the required competencies. |
| Study Mode | Online * Information about study modes are available in the 2027 TAFE Student Guide. |
| Start Date | February 8, 2027 * You can enrol any time after the start date. The delivery team will confirm your start date and the next available unit. |
| Attendance | Online collaboration classroom Tuesdays and Thursdays 5:00pm - 7:00pm |
Career opportunities
After completing this course, you may be able to work in roles such as:
- Administrator
- Assistant Manager
- Customer Service Assistant
- Sales Assistant
- Office Administrator
- Personal Assistant
- Project Officer
Credit transfers and advanced standing
Skill recognition
Recognition of Prior Learning (RPL)
Recognition of Prior Learning (RPL) recognises skills and knowledge gained through previous study, work experience, volunteering, or life experience. If your existing skills and knowledge meet the requirements of a unit of competency, you may be eligible to receive credit towards your qualification. If you would like to apply for RPL, please indicate this when completing your enrolment form. For more information, please contact CDU TAFE Student Services on 08 8946 7111, or email TAFE@cdu.edu.au.
Credit Transfer
If you have completed the same, or an equivalent, unit through another Australian Registered Training Organisation (RTO), you may be eligible for a credit transfer. To apply, submit a completed Application for Credit Transfer Form and supporting documentation. Applications are encouraged at the time of enrolment. There is no fee for credit transfer applications.
Pathways
VET to Higher Education Pathway Mapping for completed Awards in the same field or discipline.
If you completed a VET qualification at Certificate IV level or above and later enrol in a Bachelor degree in the same field, you may be eligible to receive credit towards your degree.
The table below shows the maximum credit available based on your completed qualification.
Completed Qualification | HE | VET | Bachelor Degree | Maximum Credit Available |
Certificate IV | * | 3 year Bachelor award | up to 40 credit points | |
Certificate IV | * | 4 year Bachelor award | up to 40 credit points | |
Diploma | * | * | 3 year Bachelor award | up to 80 credit points |
Diploma | * | * | 4 year Bachelor award | up to 80 credit points |
Advanced Diploma | * | * | 3 year Bachelor award | up to 160 credit points |
Advanced Diploma | * | * | 4 year Bachelor award | up to 160 credit points |
Associate Degree | * | 3 year Bachelor award | up to 160 credit points | |
Associate Degree | * | 4 year Bachelor award | up to 160 credit points | |
VET to Higher Education Pathway Mapping for completed Awards in the same field or discipline. | ||||
Successful completion of this course may provide a pathway to further study, including BSB50120 Diploma of Business. | ||||
Professional Recognition |
Course Structure To achieve BSB40120 Certificate IV in Business a total of twelve (12) units of competency must be completed comprising six (6) core and six (6) elective units as detailed in the packaging rules and listed below. This course provides for the following specialisations which have additional packaging rules that must be adhered to:
The total nominal hours for the sequence listed below is 515-625.
| |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
If applicable select Timetables | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Employability Skills |
2027 Fees
Eligible domestic students who are NT residents may be able to study this course with Northern Territory Government support. Places are limited, so apply early. Read the eligibility requirements to check if you-re eligible. |
Fees shown are indicative and subject to change annually. Actual course fees may vary depending on the units chosen. International non-student visa-holders; study eligibility needs to be verified before enrolment. Fees may vary depending on the visa type. For further clarification and information on fees, payment options, instalment plans, and refunds, contact CDU on 1800 061 963 or refer to TAFE Fees and Payments. | |
| Fee Exemptions | Exemptions apply to TAFE tuition fees for NTG supported courses only. At the time of enrolment, students in these categories will be exempt from paying tuition fees:
Certified copy of the evidence must be provided at the time of enrolment. If your course is delivered in a location that is listed on the NTG's Location Categories for VET Funded Programs, with remote as the location category you may be eligible for the Remote 2 Location tuition fee exemption. |
General Description Availability:Applications for 2027 are now open. This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities. Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
| ||||||||||||
Course Information Flyer(s) | ||||||||||||
Accreditation This is a current, nationally accredited qualification from the BSB Business Services Training Package. | ||||||||||||
Locations and Study Mode Locations: Online | ||||||||||||
Entry Requirements Domestic | To ensure you have the skills and support needed to study this course, all applicants are required to complete a Language, Literacy, Numeracy and Digital Literacy (LLND) evaluation. To gain entry into BSB40120 Certificate IV in Business, it is preferred candidates have:
Required Resources Students can access assessments and learning resources at any time through CDU's online learning platform, Learnline. Before getting started, make sure your computer meets the required system requirements. | |||||||||||
Duration Estimated completion time: 1 year/s | |
This course can typically be completed within 18 months part-time. * The actual duration may vary depending on where and how you study, the units you choose, and the time needed to demonstrate the required skills and knowledge. | |
Career Opportunities After completing this course, you may be able to work in roles such as:
|
Marketing Professional Recognition |
Marketing Course Description |
Marketing Career Opportunities |
- ABN 54 093 513 649
- Privacy Statement
- Copyright and Disclaimer
- CRICOS Provider No: 00300K (NT/VIC) | 03286A (NSW)
- RTO Provider No: 0373
Successful completion of this course may provide a pathway to further study, including BSB50120 Diploma of Business.
Fees
2027 Fees
| Fee Type | 2027 Course Fees | ||
| NT Government supported* | $2,034.25 - $2,468.75 (Business) | $2,310.75 (Business Administration) | $2,192.25 (Business Operations) |
| Full Fee | $6,221.20 - $7,550.00 (Business) | $7,066.80 (Business Administration) | $6,704.40 (Business Operations) |
Eligible domestic students who are NT residents may be able to study this course with Northern Territory Government support. Places are limited, so apply early.
Read the eligibility requirements to check if you-re eligible.
Fees shown are indicative and subject to change annually. Actual course fees may vary depending on the units chosen. International non-student visa-holders; study eligibility needs to be verified before enrolment. Fees may vary depending on the visa type.
For further clarification and information on fees, payment options, instalment plans, and refunds, contact CDU on 1800 061 963 or refer to TAFE Fees and Payments.
Fee exemptions
Exemptions apply to TAFE tuition fees for NTG supported courses only.
At the time of enrolment, students in these categories will be exempt from paying tuition fees:
- Hold a current Centrelink Concession or Healthcare card
- Hold a Veteran's Healthcare card
- Enrolled Secondary Students
- Hold a permanent resident visa with Refugee or Humanitarian status
Certified copy of the evidence must be provided at the time of enrolment.
If your course is delivered in a location that is listed on the NTG's Location Categories for VET Funded Programs, with remote as the location category you may be eligible for the Remote 2 Location tuition fee exemption.
International VET Package
Course information flyer(s)

Why study at CDU?
Study with the Territory's largest training provider and gain industry-ready skills and experience. Whether you're a high school student or a working professional, we've got the courses and qualifications you want plus the support and flexibility you need to succeed.
- Learn from expert lecturers and industry professionals
- Access to first-class facilities
- Recognition of prior learning to qualify faster

Why study at CDU?
Study with the Northern Territory's largest training provider and gain industry-ready skills and experience.
- Access to first-class facilities
- Recognition of prior learning accepted
- Packages into higher education available for most courses

Why study at CDU?
Study with the Territory's largest training provider and gain industry-ready skills and experience. Whether you're a high school student or a working professional, we've got the courses and qualifications you want plus the support and flexibility you need to succeed.
- Learn from expert lecturers and industry professionals
- Access to first-class facilities
- Recognition of prior learning to qualify faster

Why study at CDU?
Study with the Northern Territory's largest training provider and gain industry-ready skills and experience.
- Access to first-class facilities
- Recognition of prior learning accepted
- Packages into higher education available for most courses
What will I study?
To achieve BSB40120 Certificate IV in Business a total of twelve (12) units of competency must be completed comprising six (6) core and six (6) elective units as detailed in the packaging rules and listed below.
Course structure
This course provides for the following specialisations which have additional packaging rules that must be adhered to:
- Specialisation in Business Administration
- Specialisation in Business Operations
The total nominal hours for the sequence listed below is 515-625.
| Code | Module/Unit of Competency | Hours |
| Core units of competency | ||
| BSBCRT411 | Apply critical thinking to work practices | 50 |
| BSBTEC404 | Use digital technologies to collaborate in a work environment | 50 |
| BSBTWK401 | Build and maintain business relationships | 35 |
| BSBWHS411 | Implement and monitor WHS policies, procedures and programs | 50 |
| BSBWRT411 | Write complex documents | 50 |
| BSBXCM401 | Apply communication strategies in the workplace | 50 |
| Total nominal hours for core units | 285 | |
| Elective units of competency (Select 6) | ||
| Group A - Self Development (Must complete 2 from this group) | ||
| BSBPEF402 | Develop personal work priorities | 40 |
| BSBPEF502 | Develop and use emotional intelligence | 60 |
| Group C - Business Administration (ALL 4 must be completed for the Business Administration Specialisation) | ||
| BSBOPS401 | Coordinate business resources | 30 |
| BSBOPS405 | Organise business meetings | 20 |
| BSBTEC401 | Design and produce complex text documents | 100 |
| BSBTEC402 | Design and produce complex spreadsheets | 50 |
| Group D - Business Operations (ALL 4 must be completed for the Business Operations Specialisation) | ||
| BSBOPS402 | Coordinator business operational plan | 40 |
| BSBOPS403 | Apply business risk management processes | 50 |
| BSBOPS404 | Implement customer service strategies | 40 |
| BSBSTR402 | Implement continuous improvement | 40 |
| Total nominal hours for elective units | 230 - 340 | |
| Total nominal hours for the qualification | 515 - 625 | |
Entry requirements
Admission criteria
To ensure you have the skills and support needed to study this course, all applicants are required to complete a Language, Literacy, Numeracy and Digital Literacy (LLND) evaluation.
To gain entry into BSB40120 Certificate IV in Business, it is preferred candidates have:
- BSB30120 Certificate III in Business or other relevant qualifications and/or
- Relevant vocational experience.
Required Resources
Students can access assessments and learning resources at any time through CDU's online learning platform, Learnline. Before getting started, make sure your computer meets the required system requirements.
The people-first approach to flexibility and supportive learning environment at CDU meant I could find a balance with study, work and family life.
Nikki
CDU student

I genuinely believe Darwin is the land of opportunities if you leverage your strengths, abilities and skills.
Ellie
CDU student

The people-first approach to flexibility and supportive learning environment at CDU meant I could find a balance with study, work and family life.
Nikki
CDU student

I genuinely believe Darwin is the land of opportunities if you leverage your strengths, abilities and skills.
Ellie
CDU student

Course details
Accreditation
This is a current, nationally accredited qualification from the BSB Business Services Training Package.
Location and study mode
Locations: Online
Study Mode: Online
Note:
Delivery at individuals locations is subject to demand. Additional locations and/or study modes may become available pending sufficient demand.
Additional information
Contact details
Business and Workforce Management |
You make CDU
Together we are a positive force for change in our communities and the world.
You make CDU
Our students choose to study with us because we share the same vision – to make a positive change. Whatever your motivation is, we can guide you in the right direction.
You make CDU
Together we are a positive force for change in our communities and the world.
You make CDU
Our students choose to study with us because we share the same vision – to make a positive change. Whatever your motivation is, we can guide you in the right direction.
How to apply
How to apply for CDU TAFE
Admission requirements
Domestic or international student?
How to apply for international students
Applications to CDU must be submitted online.
The process is simple, all you need is a valid email address to create your online account.
Once you have started the application you will have the option of saving your application and resuming it at a later date.
There is no application fee when you apply online.
Find a CDU agent partner
Applicants may seek further information about international education in Australia from the Australian Government Department of Education and Training or from our overseas / external representatives.
To help with the process, we've compile a list of authorised representatives.
Not sure if you are a domestic or international student?
That's OK - it can be a little tricky to know the difference.
To help you out, we've put together a guide to answer any questions you might have.
Things like the difference between domestic and international students or the difference between course types like TAFE and undergraduate.



Share this course