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Key details

Duration

1 year/s

This program is delivered over a period of 12 to 18 months. The length of time to complete this qualification will depend on the location, study mode and selected units.

* - Student Visa holders must study internally full time

Locations

Alice Springs, Katherine, Nhulunbuy, Tennant Creek, Waterfront Darwin
Not available to international students.

Course code

BSB40120

Overview

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Career opportunities

Occupations relevant to this qualification in industry sectors such as Business Administration, Public Administration, Recordkeeping include:
> Administrator
> Project officer
> Customer service advisor
> e-business practitioner
> Legal receptionist
> Office administration assistant
> Medical receptionist
> Customer service advisor
> Office administrator
> Student services officer

Credit transfers and advanced standing

Skill recognition

Recognition of Prior Learning (RPL)

RPL is the acknowledgement of a person's skills and knowledge acquired through previous training, work or life experience, which may be used to grant status or credit in a subject regardless of how and where they were attained, including overseas.

This can include skills from:

  • Previous study excluding courses at another VET/TAFE institution, but including courses at school or college, through adult education classes or training programs at work;
  • Work experience (including both work that is paid and unpaid); and/or
  • Life experience (for example leisure pursuits or voluntary work).

RPL is a form of assessment. It is used to determine whether a person has acquired, through formal or informal learning, the skills and experience consistent with the stated competency standards that comprise a qualification. RPL is not time referenced, so there are no parameters on how or when the skills are acquired. However, the skills that have been acquired through life experience etc., must be current and must match the elements and performance criteria contained in the individual unit.

Students seeking RPL need to indicate this on their enrolment form at the time of enrolment.

For further information please refer to the Applicant's Guide to the Recognition of Prior Learning or contact Student Central on 1800 061 963 (free call) or email Student.Central@cdu.edu.au.

Credit Transfer

Charles Darwin University as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.

Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake.

In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to complete an Application for Exemption Form available from any campus, centre, or team, or a copy of the form can be obtained from the web.

Your completed Application for Exemption form together with attached documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer should be submitted directly to the University either in person or by mail. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.

Pathways

VET to Higher Education Pathway Mapping for completed Awards in the same field or discipline.

Students who successfully complete VET qualifications at the Certificate IV level or above and subsequently enrol in a Bachelor degree in the same field or discipline, will receive advanced standing as detailed in the table below.

Completed Award Course Level
HE
VET
to a HE Award
Credit granted for a completed award in the same field
Certificate IV
*
3 year Bachelor award
up to 40 credit points
Certificate IV
*
4 year Bachelor award
up to 40 credit points
Diploma
*
*
3 year Bachelor award
up to 80 credit points
Diploma
*
*
4 year Bachelor award
up to 80 credit points
Advanced Diploma
*
*
3 year Bachelor award
up to 160 credit points
Advanced Diploma
*
*
4 year Bachelor award
up to 160 credit points
Associate Degree
*
3 year Bachelor award
up to 160 credit points
Associate Degree
*
4 year Bachelor award
up to 160 credit points

Further training pathways from this qualification include but are not limited to the BSB50120 Diploma of Business. On completion of this qualification credit(s) may be available into Higher Education courses.

Fees

2022 Course fee for students who are eligible for an NT Government supported place is $2,030.00, and for students who are not eligible is $5,800.00.

Course information flyer(s)

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Why study at CDU?

Study with the Territory's largest provider of Vocational Education and Training (VET) and gain industry-ready skills and experience. Whether you're a high school student or a working professional, we've got the courses and qualifications you want plus the support and flexibility you need to succeed.

  • Learn from expert lecturers and industry professionals
  • Access to first-class facilities
  • Recognition of prior learning to qualify faster

What will I study?

To achieve BSB40120 Certificate IV in Business a total of twelve (12) units of competency must be completed comprising six (6) core and six (6) elective units as detailed in the packaging rules and listed below.

Course structure

The core units are mandatory. The elective units have been selected following consultation with local industry regarding their business needs. The elective units may vary between campuses.

The total nominal hours for the sequence listed below is 580.

Code Module/Unit of Competency Hours
Core units of competency
BSBCRT411 Apply critical thinking to work practices 50
BSBTEC404 Use digital technologies to collaborate in a work environment 50
BSBTWK401 Build and maintain business relationships 35
BSBWHS411 Implement and monitor WHS policies, procedures and programs 50
BSBWRT411 Write complex documents 50
BSBXCM401 Apply communication strategies in the workplace 50
  Total nominal hours for core units 285
Elective units of competency (Select 6)
BSBPEF402 Develop personal work priorities 40
BSBPEF502 Develop and use emotional intelligence 60
BSBOPS405 Organise business meetings 20
BSBPMG430 Undertake project work 60
BSBTEC301 Design and produce business documents 80
BSBTEC302 Design and produce spreadsheets 35
  Total nominal hours for elective units 295
  Total nominal hours for the qualification 580

 

Entry requirements

Admission criteria

CDU Domestic Entry Requirements

Preferred pathways for candidates considering this qualification may include:

  • BSB30115 Certificate III in Business or other relevant qualifications and/or
  • Relevant vocational experience.

To ensure you have the right skills and support to succeed in your course, a Language, Literacy and Numeracy (LL&N) evaluation helps identify and areas where you may need additional support to help you achieve your goals.

Essential requirements

English language requirements

I wanted to turn my regular job into my dream job, and the Charles Darwin University course offered exactly what I needed: practical skills.

Yulia

CDU Student

Yulila Shche writing at a desk / working from home

Course details

Accreditation

This is a current, nationally accredited qualification from the BSB Business Services Training Package.

Employability skills

Employability Skills are embedded in the training and assessment of national training package qualifications. Information on the Employability Skills relevant to your qualification can be obtained by visiting this website and keying in the national code for the qualification: training.gov.au

Location and study mode

Delivery at all locations is subject to sufficient demand and resources.

Locations: Alice Springs, Katherine, Nhulunbuy, Tennant Creek, Waterfront Darwin

Study Mode: On campus, Online, Both

Subject to demand other locations and modes may become available throughout the year.

Additional information

Sector
Vocational Education & Training
Industry groups
BUSINESS AND CLERICAL
Occupation types
Office Managers
Area of study
Business and Retail Services, Business

Contact details

Email:Student.Central@cdu.edu.au. Phone: (08) 8946 7766 or 1800 061 963 (free call).

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Together we are a positive force for change in our communities and the world.

How to apply

How to apply for domestic students

CDU VET has several pathways for you to apply.

 

Visit How to apply for CDU VET courses for more information.

 

Admission requirements for domestic students

Before applying, you may want to check if you meet the admission requirements for studying with CDU.

 

CDU has many pathways to study, so don't worry if you don't meet the admission requirements right now. There is a study pathway to get you started on your journey.

Not sure if you are a domestic or international student?

That's OK - it can be a little tricky to know the difference.

 

To help you out, we've put together a guide to answer any questions you might have.

How to apply for international students

Applications to CDU must be submitted online.

 

The process is simple, all you need is a valid email address to create your online account.

 

Once you have started the application you will have the option of saving your application and resuming it at a later date.

 

There is no application fee when you apply online.

Find a CDU agent partner

Applicants may seek further information about international education in Australia from the Australian Government Department of Education and Training or from our overseas / external representatives.

 

To help with the process, we've compile a list of authorised representatives.

Not sure if you are a domestic or international student?

That's OK - it can be a little tricky to know the difference.

 

To help you out, we've put together a guide to answer any questions you might have.

 

Things like the difference between domestic and international students or the difference between course types like VET and undergraduate.

We’re here to help you

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