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Key details
Duration
This program is delivered over a period of 6 to 12 months. The length of time to complete this qualification will depend on the location, study mode and/or units selected and will vary depending upon how long a student takes to reach the required competency level.
Intake
Locations
Entry requirements
View full entry requirementsCourse code
Overview
Availability: Applications for 2026 are now closed. The next available intake will commence in Semester 1 2027 with applications opening in November 2026.
Online Application: This course is available for online application.
Apprenticeships/Traineeships: This course can be undertaken as an apprenticeship. Visit TAFE Apprenticeships and Traineeships for more information. (example)
Add Course/Program/Qualification description here
| Delivery Details | |
| Location | Alice Springs Casuarina |
| Duration | 6 months full time 12 months part time *Duration may vary depending on how long a student takes to reach the required competency level |
| Study Mode | Face-to-face Online *Information relating to study modes can be found in the 2026 TAFE Student Guide |
| Start Date | Term 1 - 03/02/2026 Online |
| Attendance | Tuesday Timing varies for each unit. |
Career opportunities
Possible occupations relevant to this qualification include:
- IT Technician
- Help Desk Officer
- Customer Service Representative (ICT)
- Client Support Officer (ICT)
- User Support Specialist
Credit transfers and advanced standing
Skill recognition
Recognition of Prior Learning (RPL)
Recognition of Prior Learning (RPL) recognises skills and knowledge gained through previous study, work experience, volunteering, or life experience. If your existing skills and knowledge meet the requirements of a unit of competency, you may be eligible to receive credit towards your qualification. If you would like to apply for RPL, please indicate this when completing your enrolment form. For more information, please contact CDU TAFE Student Services on 08 8946 7111, or email TAFE@cdu.edu.au.
Credit Transfer
If you have completed the same, or an equivalent, unit through another Australian Registered Training Organisation (RTO), you may be eligible for a credit transfer. To apply, submit a completed Application for Credit Transfer Form and supporting documentation. Applications are encouraged at the time of enrolment. There is no fee for credit transfer applications.
Pathways
VET to Higher Education Pathway Mapping for completed Awards in the same field or discipline.
Further training pathways from this qualification include but are not limited to ICT40120 Certificate IV in Information Technology.
Fees
2026 Fees
| Fee Type | 2026 Course Fees |
| Fee Free TAFE* | Free |
| Full Fee | $5,973.70 |
*This course is part of the Fee Free TAFE initiative. Fee Free TAFE and vocational education and training is a joint initiative of the Northern Territory Government and Australian Governments providing tuition-free training places to students wanting to train, retain or upskill.
Fee free places are available for eligible domestic students who are NT residents, limited places are available, so secure your place now.
Fees shown are indicative and subject to change annually. Actual course fees may vary depending on the units chosen. International non-student visa-holders; study eligibility needs to be verified before enrolment. Fees may vary depending on the visa type.
For further clarification and information on fees, payment options, instalment plans, and refunds, contact CDU on 1800 061 963 or refer to TAFE Fees and Payments.
International VET Package
Course information flyer(s)

Why study at CDU?
Study with the Territory's largest training provider and gain industry-ready skills and experience. Whether you're a high school student or a working professional, we've got the courses and qualifications you want plus the support and flexibility you need to succeed.
- Learn from expert lecturers and industry professionals
- Access to first-class facilities
- Recognition of prior learning to qualify faster

Why study at CDU?
Study with the Northern Territory's largest training provider and gain industry-ready skills and experience.
- Access to first-class facilities
- Recognition of prior learning accepted
- Packages into higher education available for most courses

Why study at CDU?
Study with the Territory's largest training provider and gain industry-ready skills and experience. Whether you're a high school student or a working professional, we've got the courses and qualifications you want plus the support and flexibility you need to succeed.
- Learn from expert lecturers and industry professionals
- Access to first-class facilities
- Recognition of prior learning to qualify faster

Why study at CDU?
Study with the Northern Territory's largest training provider and gain industry-ready skills and experience.
- Access to first-class facilities
- Recognition of prior learning accepted
- Packages into higher education available for most courses
What will I study?
To achieve ICT30120 Certificate III in Information Technology a total of twelve (12) units of competency must be completed comprising six (6) core and six (6) elective units as detailed in the packaging rules and listed below.
Course structure
6 core units, plus
6 elective units, of which:
- at least 4 units must be selected from the elective units listed below
- up to 2 units may be selected from the remaining listed elective units or from this or any other currently endorsed training package qualification or accredited course at Australian Qualifications Framework (AQF) Level 2, 3 or 4.
The total nominal hours for the sequence listed below is 470.
| Code | Module/Unit of Competency | Hours |
| Core units of competency | ||
| BSBCRT301 | Develop and extend critical and creative thinking skills | 40 |
| BSBXCS303 | Securely manage personally identifiable information and workplace information | 40 |
| BSBXTW301 | Work in a team | 40 |
| ICTICT313 | Identify IP, ethics and privacy policies in ICT environments | 50 |
| ICTPRG302 | Apply introductory programming techniques | 40 |
| ICTSAS305 | Provide ICT advice to clients | 40 |
| Total nominal hours for core units | 250 | |
| Elective units of competency (Complete all 6) | ||
| ICTICT309 | Create ICT user documentation | 20 |
| ICTICT317 | Maintain standard operating environments | 20 |
| ICTNWK308 | Determine and action network problems | 50 |
| ICTSAS310 | Install, configure and secure a small office or home office network | 50 |
| ICTWEB304 | Build simple web pages | 40 |
| ICTWEB305 | Produce digital images for the web | 40 |
| Total nominal hours for elective units | 220 | |
| Total nominal hours for the qualification | 470 | |
Entry requirements
Admission criteria
There are no entry requirements into ICT30120 Certificate III in Information Technology however the preferred pathways for candidates considering this qualification may include:
- Completion of ICT20120 Certificate II in Applied Digital Technologies, or other relevant qualifications.
- Demonstrated vocational experience in a range of work environments using information technologies.
A Language, Literacy, Numeracy and Digital Literacy (LLND) evaluation helps identify any areas where you may need additional support to help you achieve your goals.
Required Resources
Students will have 24/7 access to assessments and learning resources on CDU's online learning platform Learnline. Before you can use Learnline however, you'll need to ensure that your computer has the correct setup.
Students are provided access to Brambling server upon the course commencement.
Hardware
When at a CDU campus, all hardware is on-site.
When studying away from campus, then the following hardware is recommended:
- Desktop or laptop
- Minimum specifications for the device
- Operating System - One you are comfortable with. Commonly Windows 10 or 11 64-Bit
- Processor - 2GHz or faster (higher the better)
- Memory/RAM - 8GB
- Graphics Processor (GPU) - 4GB
- Hard Disk/Storage - 256GB
- 2 monitors (desktop with 2 monitors or laptop with one (or two) externally connected monitor/s
- Internet access
- Headphones (with microphone)
- Microphone to interact with the classroom
- USB Drive (minimum 4GB)
Software
All software is provided when on campus via CDU devices.
When away from campus it is advised you have access to the following software:
- Packet Tracer (via netacad account login)
- Microsoft Visual Studio Code
- The latest version of Python
I was very happy to undertake my course at CDU because I felt I would be well supported and have the best chances of a successful completion. The lecturers were easy to get along with; they always went above and beyond to help.
Shailee
CDU student

The other programs I explored were not as multidisciplinary. Furthermore, joining CDU meant joining a connected community; a home away from home.
Kalyani
CDU student

I was very happy to undertake my course at CDU because I felt I would be well supported and have the best chances of a successful completion. The lecturers were easy to get along with; they always went above and beyond to help.
Shailee
CDU student

The other programs I explored were not as multidisciplinary. Furthermore, joining CDU meant joining a connected community; a home away from home.
Kalyani
CDU student

Course details
Accreditation
This is a current, nationally accredited qualification from the ICT Information and Communications Technology Training Package.
Location and study mode
Delivery at all locations is subject to sufficient demand and resources.
Locations: Alice Springs, Casuarina
Study Mode: On campus, online, both
Subject to demand other locations and modes may become available throughout the year.
Additional information
Contact details
ICT, Cyber Security and Digital |
You make CDU
Together we are a positive force for change in our communities and the world.
You make CDU
Our students choose to study with us because we share the same vision – to make a positive change. Whatever your motivation is, we can guide you in the right direction.
You make CDU
Together we are a positive force for change in our communities and the world.
You make CDU
Our students choose to study with us because we share the same vision – to make a positive change. Whatever your motivation is, we can guide you in the right direction.
How to apply
How to apply for domestic students
CDU TAFE has several pathways for you to apply.
Visit How to apply for CDU TAFE courses for more information.
Admission requirements for domestic students
Before applying, you may want to check if you meet the admission requirements for studying with CDU.
CDU has many pathways to study, so don't worry if you don't meet the admission requirements right now. There is a study pathway to get you started on your journey.
Not sure if you are a domestic or international student?
That's OK - it can be a little tricky to know the difference.
To help you out, we've put together a guide to answer any questions you might have.
How to apply for international students
Applications to CDU must be submitted online.
The process is simple, all you need is a valid email address to create your online account.
Once you have started the application you will have the option of saving your application and resuming it at a later date.
There is no application fee when you apply online.
Find a CDU agent partner
Applicants may seek further information about international education in Australia from the Australian Government Department of Education and Training or from our overseas / external representatives.
To help with the process, we've compile a list of authorised representatives.
Not sure if you are a domestic or international student?
That's OK - it can be a little tricky to know the difference.
To help you out, we've put together a guide to answer any questions you might have.
Things like the difference between domestic and international students or the difference between course types like TAFE and undergraduate.



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