What is Learnline?
Learnline is CDU's online learning platform. It gives you easy access to learning materials, live classes, lecture recordings, assignment submission points, online tests, and engagement opportunities and group work and communication tools so you can engage with your lecturer and other students.
Get started with Learnline
Five easy steps to help you access Learnline.
- Activate your student computer account
Before you can log in to Learnline, you will need to activate your student computer account. Please visit My computer account to find out more. - Make sure you have the right computer requirements
To get the best out of Learnline, check the system requirements and troubleshooting to find out more. - Login to Learnline
Once you're set up, you can log in to Learnline via the CDU Portal. Your login details are your Username (e.g. S123456@students.cdu.edu.au) and password. It is typically the same credentials you use to access your CDU Portal on a computer, with a slight variation on the username. - Learnline Student Orientation
Learn to navigate Learnline with the Get Going with Learnline units. You will find these in your Units list in Learnline. - Learning on the Go
Access grades and assessments, learning materials, discussions and more from the Blackboard App.
Download on your Apple device and install.
Download on your Android device and install.
Check out the Quick Start Guide for tips and advice.
CDU TAFE External Students
If your TAFE Lecturer has chosen to use Learnline for your learning@home you will be automatically enrolled in a Learnline site and your learning resources and assessment tasks will be there for you.
You will also be automatically enrolled in a TAFE Student Orientation site to help you learn how to use Learnline.
Collaborate Virtual Classroom
Learnline includes a virtual classroom called Collaborate. This allows staff and students to engage in a range of learning and teaching activities. Collaborate has the following online classroom features:
- ability to share audio and video
- use telephony is a session
- text chat
- interactive whiteboard
- view shared files and applications
- polling
- participate in breakout rooms
- download session recording.
For help, students can visit Collaborate Help for Participants.
Get started with Collaborate
Before you join a Collaborate session, follow the steps below to make sure you're set up correctly:
- Check you have a headset with an inline mic for good audio.
- Check you have a wired internet connection if possible, especially if you're in an area with limited bandwidth or patchy Wi-fi service.
- Use the latest version of a recommended browser.
- Visit Get started with Collaborate for Participants to watch a video tour.
Collaborate on the go
You can participate in Collaborate sessions from your mobile device with a supported operating system, mobile web browser or the Blackboard app (check Get started with Learnline for details):
For help, check out Collaborate in the Blackboard App.
Tips for Collaborate
To get the best possible experience in Collaborate, here are some tips:
- Start your first session early to set up your audio - when you enter a session you may be asked to allow your browser to access your microphone and camera. Even if you don't plan to speak, you need to give your browser permission to access your microphone to hear others in a session.
- Communicate with the session moderator if you're having technical difficulties or visit the Collaborate Troubleshooting page.
- Don't run other applications or have downloads happening while attending a session as this will slow your connection speed.
- Raise your hand when you have a question or a comment.
- Click the audio icon in the Interaction bar to share audio - use only while talking.
- Use chat to send messages to everyone in the session.
- Add a profile picture so others can see you if you're not intending to share video.
- Practice netiquette.
- Remember to use earphones and a microphone when using the mobile application.
Getting help with Learnline
What kind of issues are you having with Learnline?
Unit content
If you have queries about your unit, learning materials, assessments, grades or feedback, please contact your lecturer or tutor. Check your Learnline unit for their contact details.
You can also check out your options for online tutoring.
Technical issues
If you're having technical issues with Learnline, it's recommended that you do the following:
- check that your device meets the system requirements
- clear your internet browser cache.
If you're still experiencing issues, contact 24/7 Learnline Support for students.
24/7 Learnline Support
Have your Student ID number, unit code and name ready when you call.
Login issues
If you're having issues with your login or account, please contact Digital Technology Solutions (DTS) or log your issue through the LogIT portal.
DTS Service Desk
Alternatively, you can review your student account settings and reset your password by visiting CDU's Student Identity Manager.
Additional resources
Blackboard Learn Help
- Blackboard Learn Help for Students - explore all tools available in a Learnline unit and related topics
- Blackboard Learn's YouTube Channel For Students - a series of short video tutorials to help students.
Shortcuts to popular pages
Blackboard Learn Help has a range of info to help students.
- Choose how and when you get notifications
- Submit an assignment
- Check if an assignment was submitted
- Help with SafeAssign
- Take a test
- Discussion Board
- Get your grades.
System requirements and troubleshooting
Before you can start using Learnline, you'll need to make sure that your computer has the correct setup.
Recommended hardware
It's recommended to have a recent model desktop computer or laptop with the following:
- At least 4GB RAM or higher for optimal performance
- At least 1GB of free disk space
- At least 1024 x 768 screen resolution
- Sound card and speakers
- Headphones and microphone (A combined USB or Bluetooth headphone/microphone will produce better quality than a built-in microphone when participating in online classroom discussions)
Internet connection
A high-speed broadband connection is recommended.
Operating systems
- Windows 10 or higher
- MAC OS 10.13 or higher
- iOS, Android, Windows Mobile, Chrome OS
Technologies not supported
- Window XP
- Windows 7 is not supported for use with Respondus Lockdown Browser
- Windows, Mac OS, and Linux system NOT running a supported browser
- Internet Explorer
- Edge version 41 and lower
- Firefox versions 50 and lower on desktop; all Firefox versions on mobile devices
- Safari versions 10 and lower.
Browsers and other software
Check your browser configuration
Use the Browser Checker to make sure your browser is configured to Learnline.
Recommended browser
Firefox or Chrome are the preferred browsers for Learnline on Windows or Mac, combined with versions 7 or 8 of Java Runtime Environment (JRE). We recommend installing both browsers.
Get the recommended browsers:
Blackboard's Browser Support Policy has detailed information about supported browsers, as well as javascript, cookies, and other plugins and software.
You may also wish to review the specific VoiceThread Browser requirements.
Unsupported browsers
- Internet Explorer
- Edge version 41 and lower
- Firefox version 50 and lower on desktop; all Firefox versions on mobile devices
- Safari version 10 and lower.
Additional software
Some units might need additional plug-ins or software, such as Respondus Lockdown Browser or Java. Check your unit information to find out more.
Assistive software and accessibility
For the best Blackboard experience with your screen reader, use Firefox and Jaws on a Windows system. On a Mac, use Safari and VoiceOver.
To learn more about assistive technologies, visit Accessibility for Blackboard Learn with the Ultra Experience.