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Key details

Duration

1 year/s

This program is delivered over a period of 6 to 12 months. The length of time to complete this qualification will depend on the location, study mode and/or units selected and will vary depending upon how long a student takes to reach the required competency level.

Intake

Locations

Alice Springs, Palmerston
Not available to international students.

Course code

SIR40316

Overview

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.

This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

Career opportunities

Occupations relevant to this qualification in industry sectors such as Retail Services include:

  • Store Manager
  • Department Manager
  • Assistant Store Manager

Credit transfers and advanced standing

Skill recognition

Recognition of Prior Learning (RPL)

RPL is the acknowledgement of a person's skills and knowledge acquired through previous training, work or life experience, which may be used to grant status or credit in a subject regardless of how and where they were attained, including overseas.This can include skills from:

  • Previous study excluding courses at another VET/TAFE institution, but including courses at school or college, through adult education classes or training programs at work;
  • Work experience (including both work that is paid and unpaid); and/or
  • Life experience (for example leisure pursuits or voluntary work).

RPL is a form of assessment. It is used to determine whether a person has acquired, through formal or informal learning, the skills and experience consistent with the stated competency standards that comprise a qualification. RPL is not time referenced, so there are no parameters on how or when the skills are acquired. However, the skills that have been acquired through life experience etc., must be current and must match the elements and performance criteria contained in the individual unit.

Students seeking RPL need to indicate this on their enrolment form at the time of enrolment.

For further information please refer to the Applicant's Guide to the Recognition of Prior Learning or contact Student Central on 1800 061 963 (free call) or email Student.Central@cdu.edu.au.

Credit Transfer

Charles Darwin University as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.

Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake.

In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to complete an Application for Exemption Form available from any campus, centre, or team, or a copy of the form can be obtained from the web.

Your completed Application for Exemption form together with attached documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer should be submitted directly to the University either in person or by mail. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.

Pathways

VET to Higher Education Pathway Mapping for completed Awards in the same field or discipline.

Students who successfully complete VET qualifications at the Certificate IV level or above and subsequently enrol in a Bachelor degree in the same field or discipline, will receive advanced standing as detailed in the table below.

Completed Award Course Level
HE
VET
to a HE Award
Credit granted for a completed award in the same field
Certificate IV
*
3 year Bachelor award
up to 40 credit points
Certificate IV
*
4 year Bachelor award
up to 40 credit points
Diploma
*
*
3 year Bachelor award
up to 80 credit points
Diploma
*
*
4 year Bachelor award
up to 80 credit points
Advanced Diploma
*
*
3 year Bachelor award
up to 160 credit points
Advanced Diploma
*
*
4 year Bachelor award
up to 160 credit points
Associate Degree
*
3 year Bachelor award
up to 160 credit points
Associate Degree
*
4 year Bachelor award
up to 160 credit points

Fees

2023 course fee for students who are eligible for an NT Government supported place range from $1,312.50 - $1,400.00, and for students who are not eligible range from $5,625.00 - $6,000.00 dependent on the units chosen.

Fees shown are indicative and subject to change annually. Actual course fees may vary depending on the units chosen. International non-student visa-holders; study eligibility needs to be verified before enrolment. Fees may vary depending on the visa type.

For further clarification and information on fees, payment options, instalment plans, and refunds, contact CDU on 1800 061 963 or refer to VET Fees and Payments.

VET fee exempt

Exemptions apply to VET tuition fees for NTG supported courses only.

At the time of enrolment, students in these categories will be exempt from paying tuition fees:

  • Recipient of a Centrelink payment
  • Current and discharged members of the Australian Defence Force (ADF)
  • Enrolled Secondary Students
  • Permanent residents with refugee or humanitarian status

Certified copy of the evidence must be provided at the time of enrolment.

If your course is delivered in a location that is listed on the NTG’s Location Categories for VET Funded Programs, with remote as the location category you may be eligible for the Remote 2 Location tuition fee exemption.

Delivery allowance for VET funded programs

CDU Aquaculture students

Why study at CDU?

"Study with the Territory's largest Training provider and gain industry-ready skills and experience. Whether you're a high school student or a working professional, we've got the courses and qualifications you want plus the support and flexibility you need to succeed.

  • Learn from expert lecturers and industry professionals
  • Access to first-class facilities
  • Recognition of prior learning to qualify faster"
VET-palmerston-cookery-flipped

Why study at CDU?

"Study with the Northern Territory's largest training provider and gain industry-ready skills and experience.

  • Learn from expert lecturers and industry professionals
  • Access to first-class facilities
  • Recognition of prior learning accepted
  • Packages into higher education available for most courses"
CDU Aquaculture students

Why study at CDU?

"Study with the Territory's largest Training provider and gain industry-ready skills and experience. Whether you're a high school student or a working professional, we've got the courses and qualifications you want plus the support and flexibility you need to succeed.

  • Learn from expert lecturers and industry professionals
  • Access to first-class facilities
  • Recognition of prior learning to qualify faster"
VET-palmerston-cookery-flipped

Why study at CDU?

"Study with the Northern Territory's largest training provider and gain industry-ready skills and experience.

  • Learn from expert lecturers and industry professionals
  • Access to first-class facilities
  • Recognition of prior learning accepted
  • Packages into higher education available for most courses"

What will I study?

To achieve a Certificate IV in Retail Management a total of Eleven (11) units of competency must be completed comprising Seven (7) Core and Four (4) Elective units as detailed in the packaging rules and listed below.

Course structure

The total Nominal Hours for the sequence listed below is 375 - 400.

CodeModule/Unit of CompetencyHours
CORE UNITS OF COMPETENCY
SIRRRTF002Monitor retail store financials40
SIRXCEG004Create a customer centric culture35
SIRXHRM002Maintain employee relations35
SIRXMGT002Lead a frontline team35
SIRXRSK002Maintain store security20
SIRXSLS003Achieve sales results30
SIRXWHS003Maintain workplace safety
Prerequisite: SIRXWHS002 Contribute to workplace health and safety
35
 Total nominal hours for core units230
ELECTIVE UNITS OF COMPETENCY (Select 4)
BSBCUS401Coordinate implementation of customer service strategies40
BSBINN301Promote innovation in a team environment40
SIRRFSA001Handle food safely in a retail environment40
SIRRFSA002Supervise a food safety program
Prerequisite: SIRRFSA001 Handle food safely in a retail environment
40
SIRRINV002Control stock35
SITXHRM002Roster staff30
SIRXMKT003Manage promotional activities50
 Total nominal hours for elective units145-170
 Total nominal hours for the qualification375-400

 

Entry requirements

Admission criteria

Entry to this qualification is open to individuals who:

  • have achieved a Certificate III in Retail

or 

  • have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.

A pre - enrolment process to establish suitability to undertake the course and to determine support requirements will be conducted, which will include a Language, Literacy and Numeracy (LLN) assessment.

The people-first approach to flexibility and supportive learning environment at CDU meant I could find a balance with study, work and family life.

Nikki

CDU student

Nikki Govan

I genuinely believe Darwin is the land of opportunities if you leverage your strengths, abilities and skills.

Ellie

CDU student

CDU International students

The people-first approach to flexibility and supportive learning environment at CDU meant I could find a balance with study, work and family life.

Nikki

CDU student

Nikki Govan

I genuinely believe Darwin is the land of opportunities if you leverage your strengths, abilities and skills.

Ellie

CDU student

CDU International students

Course details

Accreditation

This is a current, nationally accredited qualification from the SIR Retail Services Training Package.

Employability skills

Employability Skills are embedded in the training and assessment of national training package qualifications. Information on the Employability Skills relevant to your qualification can be obtained by visiting this website and keying in the national code for the qualification: training.gov.au

Location and study mode

Delivery at all locations is subject to sufficient demand and resources.

Locations: Alice Springs, Palmerston

Study Mode: Internal, Mixed mode
Some components of this qualification may be available in other modes of delivery and not all modes are available at all locations.

Subject to demand other locations and modes may become available throughout the year.

Additional information

Sector
Vocational Education & Training
Industry groups
SALES AND PERSONAL SERVICES
Occupation types
Retail Supervisor
Area of study
Business and Retail Services, Business

Contact details

Email:Student.Central@cdu.edu.au. Phone: 1800 061 963 (free call).

You make CDU

Together we are a positive force for change in our communities and the world.

You make CDU

Our students choose to study with us because we share the same vision – to make a positive change. Whatever your motivation is, we can guide you in the right direction.

You make CDU

Together we are a positive force for change in our communities and the world.

You make CDU

Our students choose to study with us because we share the same vision – to make a positive change. Whatever your motivation is, we can guide you in the right direction.

How to apply

How to apply for domestic students

CDU TAFE has several pathways for you to apply.

 

Visit How to apply for CDU TAFE courses for more information.

 

Admission requirements for domestic students

Before applying, you may want to check if you meet the admission requirements for studying with CDU.

 

CDU has many pathways to study, so don't worry if you don't meet the admission requirements right now. There is a study pathway to get you started on your journey.

Not sure if you are a domestic or international student?

That's OK - it can be a little tricky to know the difference.

 

To help you out, we've put together a guide to answer any questions you might have.

How to apply for international students

Applications to CDU must be submitted online.

 

The process is simple, all you need is a valid email address to create your online account.

 

Once you have started the application you will have the option of saving your application and resuming it at a later date.

 

There is no application fee when you apply online.

Find a CDU agent partner

Applicants may seek further information about international education in Australia from the Australian Government Department of Education and Training or from our overseas / external representatives.

 

To help with the process, we've compile a list of authorised representatives.

Not sure if you are a domestic or international student?

That's OK - it can be a little tricky to know the difference.

 

To help you out, we've put together a guide to answer any questions you might have.

 

Things like the difference between domestic and international students or the difference between course types like TAFE and undergraduate.

We’re here to help you

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