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Key details
Duration
This course can typically be completed within 12 months to 2 years.
* The actual duration may vary depending on where and how you study, the units you choose, and the time needed to demonstrate the required skills and knowledge.
Intake
Locations
Entry requirements
View full entry requirementsCourse code
Overview
Availability:Applications for 2027 are now open.
Online Application: This course is available for online application.
Apprenticeships/Traineeships: This course can be undertaken as a traineeship. Visit TAFE Apprenticeships and Traineeships for more information. (example)
This qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
| Delivery Details | |
| Location | Alice Springs Casuarina |
| Duration | 12 months full-time 2 years part-time * Course duration may vary depending on the time required to achieve the required competencies. |
| Study Mode | Face-to-Face Online Blended * Information about study modes are available in the 2027 TAFE Student Guide. |
| Start Date | Term 1: February 1, 2027 * After the course starts, you have up until the end of the first week to enrol. * A course timetable/study plan will be provided on application for the course. |
| Attendance | Face-to-face Block delivery 4 x 3 hour blocks per week, per term Online Tuesday 5:00pm - 6:00pm |
Career opportunities
After completing this course, you may be able to work in roles such as:
- Support Worker (Community Services)
- Family Support Worker
- Information and Referral Worker
- Tenant Advice and Advocacy Worker
- Domestic Violence Worker
- Personal Adviser
- Peak Organisation Worker
- Health Education Officer
- Welfare Support Worker
- Community Support Worker
- Welfare Rights Worker
- Case Worker (Community Services)
- Outreach Officer
- Women's Health Educator
- Court Support Worker
- Aboriginal Health Education Officer
- Aboriginal Intake and Referral Worker
- Early Intervention Homelessness Worker
- Community Legal Officer
- Phone Advice Worker
- Community Education Worker
Credit transfers and advanced standing
Skill recognition
Recognition of Prior Learning (RPL)
Recognition of Prior Learning (RPL) recognises skills and knowledge gained through previous study, work experience, volunteering, or life experience. If your existing skills and knowledge meet the requirements of a unit of competency, you may be eligible to receive credit towards your qualification. If you would like to apply for RPL, please indicate this when completing your enrolment form. For more information, please contact CDU TAFE Student Services on 08 8946 7111, or email TAFE@cdu.edu.au.
Credit Transfer
If you have completed the same, or an equivalent, unit through another Australian Registered Training Organisation (RTO), you may be eligible for a credit transfer. To apply, submit a completed Application for Credit Transfer Form and supporting documentation. Applications are encouraged at the time of enrolment. There is no fee for credit transfer applications.
Pathways
VET to Higher Education Pathway Mapping for completed Awards in the same field or discipline.
If you completed a VET qualification at Certificate IV level or above and later enrol in a Bachelor degree in the same field, you may be eligible to receive credit towards your degree.
The table below shows the maximum credit available based on your completed qualification.
Completed Qualification | HE | VET | Bachelor Degree | Maximum Credit Available |
Certificate IV | * | 3 year Bachelor award | up to 40 credit points | |
Certificate IV | * | 4 year Bachelor award | up to 40 credit points | |
Diploma | * | * | 3 year Bachelor award | up to 80 credit points |
Diploma | * | * | 4 year Bachelor award | up to 80 credit points |
Advanced Diploma | * | * | 3 year Bachelor award | up to 160 credit points |
Advanced Diploma | * | * | 4 year Bachelor award | up to 160 credit points |
Associate Degree | * | 3 year Bachelor award | up to 160 credit points | |
Associate Degree | * | 4 year Bachelor award | up to 160 credit points | |
VET to Higher Education Pathway Mapping for completed Awards in the same field or discipline. | ||||
Successful completion of this course may provide a pathway to further study, including CHC52021 Diploma of Community Services. | ||||
Professional Recognition |
Course Structure To achieve CHC42021 Certificate IV in Community Services, a total of 15 units of competency must be completed comprising 7 core and 8 elective units as detailed in the packaging rules and listed below. The total nominal hours for the sequence listed below is 960.
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If applicable select Timetables | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Employability Skills |
2027 Fees
Eligible domestic students who are NT residents may be able to study this course with Northern Territory Government support. Places are limited, so apply early. Read the eligibility requirements to check if you-re eligible. |
Fees shown are indicative and subject to change annually. Actual course fees may vary depending on the units chosen. International non-student visa-holders; study eligibility needs to be verified before enrolment. Fees may vary depending on the visa type. For further clarification and information on fees, payment options, instalment plans, and refunds, contact CDU on 1800 061 963 or refer to TAFE Fees and Payments. | |
| Fee Exemptions | Exemptions apply to TAFE tuition fees for NTG supported courses only. At the time of enrolment, students in these categories will be exempt from paying tuition fees:
Certified copy of the evidence must be provided at the time of enrolment. If your course is delivered in a location that is listed on the NTG's Location Categories for VET Funded Programs, with remote as the location category you may be eligible for the Remote 2 Location tuition fee exemption. |
General Description Availability:Applications for 2027 are now open. This qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts. The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
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Course Information Flyer(s) | ||||||||||||
Accreditation This is a current, nationally accredited qualification from the CHC Community Services Training Package. | ||||||||||||
Locations and Study Mode Locations: Alice Springs, Casuarina, Online | ||||||||||||
Entry Requirements Domestic | There are no mandatory requirements however candidates who wish to commence this course need to have the required skills and knowledge to undertake the qualification at this level, e.g. completion of Year 10 or equivalent and a general command of spoken and written English to be able to meet industry standards for communication. A pre-assessment may be required. To ensure you have the skills and support needed to study this course, all applicants are required to complete a Language, Literacy, Numeracy and Digital Literacy (LLND) evaluation. Required Resources Students can access assessments and learning resources at any time through CDU's online learning platform, Learnline. Before getting started, make sure your computer meets the required system requirements. Students who elect to undertake work placement will be required to hold a working with Children Ochre Card and obtain Police clearance, apply through SAFE NT Online Applications:
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Duration Estimated completion time: 1 year/s | |
This course can typically be completed within 12 months to 2 years. * The actual duration may vary depending on where and how you study, the units you choose, and the time needed to demonstrate the required skills and knowledge. | |
Career Opportunities After completing this course, you may be able to work in roles such as:
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Marketing Professional Recognition |
Marketing Course Description |
Marketing Career Opportunities |
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- CRICOS Provider No: 00300K (NT/VIC) | 03286A (NSW)
- RTO Provider No: 0373
Successful completion of this course may provide a pathway to further study, including CHC52021 Diploma of Community Services.
Fees
2027 Fees
| Fee Type | 2027 Course Fees |
| NT Government supported* | Free |
| Full Fee | $13,824.00 |
Eligible domestic students who are NT residents may be able to study this course with Northern Territory Government support. Places are limited, so apply early.
Read the eligibility requirements to check if you-re eligible.
Fees shown are indicative and subject to change annually. Actual course fees may vary depending on the units chosen. International non-student visa-holders; study eligibility needs to be verified before enrolment. Fees may vary depending on the visa type.
For further clarification and information on fees, payment options, instalment plans, and refunds, contact CDU on 1800 061 963 or refer to TAFE Fees and Payments.
Fee exemptions
Exemptions apply to TAFE tuition fees for NTG supported courses only.
At the time of enrolment, students in these categories will be exempt from paying tuition fees:
- Hold a current Centrelink Concession or Healthcare card
- Hold a Veteran's Healthcare card
- Enrolled Secondary Students
- Hold a permanent resident visa with Refugee or Humanitarian status
Certified copy of the evidence must be provided at the time of enrolment.
If your course is delivered in a location that is listed on the NTG's Location Categories for VET Funded Programs, with remote as the location category you may be eligible for the Remote 2 Location tuition fee exemption.
International VET Package
Course information flyer(s)
Why study at CDU?
Study with the Territory's largest training provider and gain industry-ready skills and experience. Whether you're a high school student or a working professional, we've got the courses and qualifications you want plus the support and flexibility you need to succeed.
- Learn from expert lecturers and industry professionals
- Access to first-class facilities
- Recognition of prior learning to qualify faster
Why study at CDU?
Study with the Northern Territory's largest training provider and gain industry-ready skills and experience.
- Access to first-class facilities
- Recognition of prior learning accepted
- Packages into higher education available for most courses
Why study at CDU?
Study with the Territory's largest training provider and gain industry-ready skills and experience. Whether you're a high school student or a working professional, we've got the courses and qualifications you want plus the support and flexibility you need to succeed.
- Learn from expert lecturers and industry professionals
- Access to first-class facilities
- Recognition of prior learning to qualify faster
Why study at CDU?
Study with the Northern Territory's largest training provider and gain industry-ready skills and experience.
- Access to first-class facilities
- Recognition of prior learning accepted
- Packages into higher education available for most courses
What will I study?
To achieve CHC42021 Certificate IV in Community Services, a total of 15 units of competency must be completed comprising 7 core and 8 elective units as detailed in the packaging rules and listed below.
Course structure
The total nominal hours for the sequence listed below is 960.
| Code | Module/Unit of Competency | Hours |
| Core units of competency | ||
| CHCADV001 | Facilitate the interests and rights of clients | 100 |
| CHCCOM002 | Use communication to build relationships | 55 |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | 50 |
| CHCDIV001 | Work with diverse people | 40 |
| CHCLEG001 | Work legally and ethically | 55 |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships | 80 |
| HLTWHS002 | Follow safe work practices for direct client care | 25 |
| Total nominal hours for core units | 405 | |
| Elective units of competency (Select all 8) | ||
| CHCAOD001 | Work in an alcohol and other drugs context | 80 |
| CHCCCS016 | Respond to client needs | 60 |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | 25 |
| CHCMHS001 | Work with people with mental health issues | 80 |
| CHCMHS011 | Assess and promote social, emotional and physical wellbeing | 80 |
| CHCPRP003 | Reflect on and improve own professional practice | 120 |
| CHCSOH013 | Work with people experiencing or at risk of homelessness | 85 |
| HLTWHS006 | Manage personal stressors in the work environment | 25 |
| Total nominal hours for elective units | 555 | |
| Total nominal hours for the qualification | 960 | |
Entry requirements
Admission criteria
There are no mandatory requirements however candidates who wish to commence this course need to have the required skills and knowledge to undertake the qualification at this level, e.g. completion of Year 10 or equivalent and a general command of spoken and written English to be able to meet industry standards for communication. A pre-assessment may be required.
To ensure you have the skills and support needed to study this course, all applicants are required to complete a Language, Literacy, Numeracy and Digital Literacy (LLND) evaluation.
Required Resources
Students can access assessments and learning resources at any time through CDU's online learning platform, Learnline. Before getting started, make sure your computer meets the required system requirements.
Students who elect to undertake work placement will be required to hold a working with Children Ochre Card and obtain Police clearance, apply through SAFE NT Online Applications:
- Working with Children Clearance - Standard Fee (Employment) $87.00
- Working with Children Clearance - Concession Fee (Volunteer) $8.00
- National Policy Check - Standard Fee (Employment) $89.00
- National Police Check - Concession Fee (Volunteer) $17.00
- NDIS Worker Screening Check - Standard Fee (Employment) $87.00
- NDIS Worker Screening Check - Concession Fee (Volunteer) $8.00
CDU brings social work to life. The lecturers are experts from various sectors of social work practice.
Chigozie
CDU Student
CDU brings social work to life. The lecturers are experts from various sectors of social work practice.
Chigozie
CDU student
CDU brings social work to life. The lecturers are experts from various sectors of social work practice.
Chigozie
CDU Student
CDU brings social work to life. The lecturers are experts from various sectors of social work practice.
Chigozie
CDU student
Course details
Accreditation
This is a current, nationally accredited qualification from the CHC Community Services Training Package.
Location and study mode
Locations: Alice Springs, Casuarina, Online
Study Mode: On campus, online, both
Note:
Delivery at individuals locations is subject to demand. Additional locations and/or study modes may become available pending sufficient demand.
Additional information
Contact details
Health and Community Services |
You make CDU
Together we are a positive force for change in our communities and the world.
You make CDU
Our students choose to study with us because we share the same vision – to make a positive change. Whatever your motivation is, we can guide you in the right direction.
You make CDU
Together we are a positive force for change in our communities and the world.
You make CDU
Our students choose to study with us because we share the same vision – to make a positive change. Whatever your motivation is, we can guide you in the right direction.
How to apply
How to apply for CDU TAFE
Admission requirements
Domestic or international student?
How to apply for international students
Applications to CDU must be submitted online.
The process is simple, all you need is a valid email address to create your online account.
Once you have started the application you will have the option of saving your application and resuming it at a later date.
There is no application fee when you apply online.
Find a CDU agent partner
Applicants may seek further information about international education in Australia from the Australian Government Department of Education and Training or from our overseas / external representatives.
To help with the process, we've compile a list of authorised representatives.
Not sure if you are a domestic or international student?
That's OK - it can be a little tricky to know the difference.
To help you out, we've put together a guide to answer any questions you might have.
Things like the difference between domestic and international students or the difference between course types like TAFE and undergraduate.
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