Indigenous students studying

Office of Indigenous Student Services – Tutorial Support

The Office of Indigenous Student Services – Tutorial Support (OISS – TS) program is free for eligible Indigenous students enrolled at CDU in either a Higher Education (HE) or Vocational Education and Training (VET) course. OISS - TS was previously known as the Indigenous Tutorial Assistance Scheme.

The OISS – TS program aims to increase the enrolment, progression and course completion rates for Indigenous students as well as accelerate educational outcomes for Indigenous Australians, the goal being to increase the tertiary success rate of Indigenous Austraians to the same levels as non-Indigenous Australians.

Subject to availability of funds, tutorial support can be provided to assist Indigenous students with one-on-one and/or group tutorial sessions to assist students to excel in their studies and complete their course at CDU.

The program is intended to complement normal teaching efforts and can't be used to substitute or replace them.

Tutorial Support online login

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Student eligibility for Tutorial Support

To be eligible to apply for OISS – TS you must be:

  • Aboriginal and/or Torres Strait Islander and be accepted as an Aboriginal or Torres Strait Islander your community
  • currently be enrolled in an awarded Certificate III or higher CDU course.

If you're studying a Certificate I or II qualification you may be assisted only if your units are being undertaken as prerequisite work and are part of a course of study leading to the attainment of a Certificate III level or above qualification.

If you already have two or more undergraduate degrees you're not eligible to receive tutorial support.

All Higher Education students requesting tutorial support should already have developed the appropriate skills for the tertiary environment including suitable levels of:

  • literacy
  • numeracy
  • computer skills
  • basic academic writing and research skills.

If you're an Honours or Postgraduate student you may also be eligible to apply for TS. These applications will be assessed on a case-by-case basis subject to the requirement of course related tutorial support.

As of Semester 2 2018, the OISS – TS program won't provide tutorial support for students studying tertiary enabling programs at CDU such as the Preparation for Tertiary Success Program (PTS) or the Tertiary Enabling Program (TEP). Both of these programs enable students to develop the skills, knowledge and confidence required to succeed at university. The expert lecturers and tutors running these programs are available to support students studying both on campus and externally.

To find the best contact or support person in relation to their unit, students should contact their lecturer or course coordinator.

Tutoring hours and exam preparation

Each individual contract is determined by the your course enrolment and semester/term duration as outlined below.

HE students

HE contracts consist of a total of 14 - 15 weeks from week one of the semester, or from the start date of requested tutorial assistance.

HE students enrolled in:

  • 3 or 4 units are entitled to receive a maximum of 6 hours per contract week.
  • 2 units are entitled to receive a maximum of 4 hours per contract week.
  • 1 unit are entitled to receive a maximum of 2 hours per contract week.

If you have more than one tutor, your hours will be split according to the your needs and your tutors’ availability.

Exam help

Students with unit exams will receive one-off exam preparation hours as outlined below:

  • 1 unit with an exam – maximum 2 hours total exam preparation.
  • 2 units with exams – maximum 4 hours total exam preparation.
  • 3/4 units with exams – maximum 5 hours total exam preparation.

A unit that requires an online test or quiz will not be given extra exam preparation hours unless the quiz or test establishes 40% or higher of the total assessment mark.

VET students

VET contracts commence at the time of application for tutorial support and the duration is determined on the number of units/enrolment.

VET students enrolled in:

  • A full time course receive a maximum of 4 hours per contract week.
  • One unit of a course receive a maximum of 1 hour per contract week.

Additional support

If you require additional tutorial support please contact the TS team.  You'll be assessed on available funding and your individual needs. Requesting additional support doesn't automatically guarantee receiving additional tutorial support.

Forms for students

Tutor information

The role of an OISS – TS tutor is extremely important. Tutors are highly valued and are an integral part of the OISS portfolio and wider CDU community.

The aim of tutoring is to assist students with their course and unit work, to clarify explanations of terms and concepts while providing resources that promote independent studying and learning.

Tutor registration

Before applying, all tutors must have the appropriate skills and knowledge in relation to matters of relevance to Indigenous persons, this includes:

  • demonstrated knowledge and understanding of Indigenous societies, cultures and the diversity issues affecting Indigenous communities, and
  • demonstrated communication and negotiation skills to considerately, sensitively and effectively work with Indigenous students on matters relevant to the delivery of tutorial assistance.

Tutors must also:

  • be qualified to tutor the unit either through formal education and/or relevant industry experience
  • possess good interpersonal communication skills
  • be willing to learn, follow and conduct effective tutorial methods
  • have a clear understanding of Indigenous student needs and expectations.  

To register as a tutor with the CDU TS Program, please email the documents in the checklist below to Alternatively you can deliver them in person to the Indigenous Grants Team in Blue 2.1.21.

Please note: registering as a tutor does not guarantee employment with the OISS – TS program.

Tutor registration checklist 

Download the checklist (PDF 392.6KB).

Tutor links and documents

TS online help for tutors

Funding is provided by the Commonwealth of Australia, Department of Prime Minister and Cabinet (PM&C) and the Northern Territory Department of Trade, Business and Innovation.

Contact us


Judith Manton
TS - Project Assistant
T: 08 8946 6563

Yasmin Crawshaw
TS - Project Officer
T: 08 8946 6844

Jessica Procak
Indigenous Grants Assistant Manager
T: 08 8946 6422