For urgent support
If it is an emergency, please call 000 (Australia only).
If you are experiencing distress and need to urgently speak with someone, please contact:
- CDU Wellbeing Support Line 1300 933 393 and SMS 0488 884 144
- Lifeline 13 11 14
- Mental Health Crisis Line 1800 011 511
- Beyond Blue Support Service 1300 224 636
- or attend your local hospital emergency department.
If you are on campus and there is an emergency, call 000, then alert University Security on 1800 646 501 or through SafeZone app.
If you are not in Australia, please contact your emergency service, mental health practitioner, doctor, or support organisation in the country where you are currently residing.
CDU Wellbeing Support Line
The CDU Wellbeing Support Line is available 24 hours if you need to speak with someone urgently.
Ph: 1300 933 393
SMS: 0488884144
Supporting someone in distress
CDU has an Emotional Distress Protocol to guide anyone providing immediate support to someone in distress.
Attending counselling
The counselling team provides short-term individual counselling for CDU students.
Counselling is free and confidential if you are experiencing personal, family, mental health, or wellbeing concerns that are affecting your studies. Attendance is voluntary.
Counsellors aim to create a safe and supportive environment where you can explore your concerns and develop strategies that support your wellbeing. They can also help connect you with more intensive or ongoing support services if needed.
Confidentiality and informed consent
Before you can access counselling, you will need to provide written consent. This consent covers the counselling service, confidentiality, and privacy.
In most situations, what you discuss with your counsellor will remain confidential. However, if there are concerns about your safety or the safety of someone else, your counsellor may need to share information to help keep people safe.
Your counsellor is legally required to break confidentiality if they believe there is a serious risk of harm to you or another person, or if there is an immediate threat to the safety of you, others, children, or CDU.
If this happens, your counsellor will explain the situation and discuss any action they need to take whenever it is safe and possible to do so.
Appointments
Important Information: Please Read Before Booking
**PLEASE NOTE: THE COUNSELLING SERVICE IS CURRENTLY EXPERIENCING HIGH DEMAND AND THE WAIT TIME FOR APPOINTMENTS MAY BE 2-4 WEEKS. **
If you are feeling distressed, overwhelmed, or require urgent support, we strongly encourage you to contact:
- CDU Wellbeing Support Line: Call 1300 933 393 or SMS 0488 884 144 for immediate and confidential assistance.
If you are looking for support that might be accessible sooner than CDU Counselling, consider the following options:
- International Students (Allianz Policy Holders): Access wellbeing support through the Sonder App.
- Nursing and Midwifery Students: Free counselling services are offered by the Nurse Midwife Health Program. Contact them on 1800 001 060.
Your wellbeing matters and these resources are here to provide support when you need it.
Counselling locations and enquiries
Casuarina campus
Student Support Services, Red 1.2
Mon–Thurs: 8:30am–4pm (ACST)
Fri: 8:30am–3pm (ACST)
Sydney campus
Level 8, 815 George Street, Haymarket
Monday – Fridays: 8:30am–4pm (AEST/AEDT)
Online
Online or telephone
Mon–Fri: 8:30am–4pm (ACST)
Booking appointments
Important Information: Please Read Before Booking
**PLEASE NOTE: THE COUNSELLING SERVICE IS CURRENTLY EXPERIENCING HIGH DEMAND AND THE WAIT TIME FOR APPOINTMENTS MAY BE 2-4 WEEKS. **
If you are feeling distressed, overwhelmed, or require urgent support, we strongly encourage you to contact:
- CDU Wellbeing Support Line: Call 1300 933 393 or SMS 0488 884 144 for immediate and confidential assistance.
If you are looking for support that might be accessible sooner than CDU Counselling, consider the following options:
- International Students (Allianz Policy Holders): Access wellbeing support through the Sonder App.
- Nursing and Midwifery Students: Free counselling services are offered by the Nurse Midwife Health Program. Contact them on 1800 001 060.
Your wellbeing matters and these resources are here to provide support when you need it.
Request a counselling appointment.
If emailing about other enquiries, please provide:
- your name
- student number
- contact phone number
We aim to respond to your email within 2 business days.
Email: counselling@cdu.edu.au
Reporting sexual assault and sexual harassment
Charles Darwin University is committed to providing a safe, secure and supportive environment. If you, or someone you know, has experienced sexual misconduct, we encourage you to report this.
Explore options
There are different options for reporting that you may consider.
Make a report
You can lodge a disclosure, make a formal report, or report anonymously.
Who attends counselling?
People attend counselling for all kinds of reasons.
These could relate to emotional distress, mental health challenges, family and relationships, distressing or traumatic life events, stressor, stress responses and coping strategies.
People also attend counselling to grow their wellbeing strategies, maintain their wellbeing, or draw on them when faced with challenges.
Staying well
There are many things that cause stress in our daily lives, such as study, finances, work and family.
We have put together ideas and resources to help you to keep your wellbeing in check throughout study and life.
Learn more