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Vocational Education & Training

BSB20120 Certificate II in Workplace Skills

2021

Not available to international students.
Overview

BSB20120

Alice Springs, Waterfront Darwin, Various remote

Estimated completion time: 1 year/s

This program is delivered over a period of 12 months. The length of time to complete this qualification will depend on the location, study mode and selected units.

* - Student Visa holders must study internally full time

CDU Reference
Sector
Vocational Education & Training
Industry groups
BUSINESS AND CLERICAL
Occupation types
General Clerk

This qualification reflects the role of individuals in a variety of entry-level Business Services job roles.

This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.

These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

Career opportunities

Occupations relevant to this qualification are available in industry sectors such as Business Administration, Local Government Administration and Government Service Delivery including:
> administration assistant
> clerical workers
> data entry operator
> information desk clerk
> office junior or receptionist.

Credit transfers and pathways

Skills recognition

Recognition of Prior Learning (RPL)

RPL is the acknowledgement of a person's skills and knowledge acquired through previous training, work or life experience, which may be used to grant status or credit in a subject regardless of how and where they were attained, including overseas.

This can include skills from:

  • Previous study excluding courses at another VET/TAFE institution, but including courses at school or college, through adult education classes or training programs at work;
  • Work experience (including both work that is paid and unpaid); and/or
  • Life experience (for example leisure pursuits or voluntary work).

RPL is a form of assessment. It is used to determine whether a person has acquired, through formal or informal learning, the skills and experience consistent with the stated competency standards that comprise a qualification. RPL is not time referenced, so there are no parameters on how or when the skills are acquired. However, the skills that have been acquired through life experience etc., must be current and must match the elements and performance criteria contained in the individual unit.

Students seeking RPL need to indicate this on their enrolment form at the time of enrolment.

For further information please refer to the Applicant's Guide to the Recognition of Prior Learning or contact Student Central on 1800 061 963 (free call) or email Student.Central@cdu.edu.au.

Credit Transfer

Charles Darwin University as a Registered Training Organisation recognises the Australian Qualifications Framework qualifications and Statement of Attainments issued by any other Australian Registered Training Organisation.

Students are encouraged to submit any requests for credit from previous studies at the time of enrolment, to ensure they are not enrolling in units they may not need to undertake.

In order to apply for exemption/credit transfer from units completed at another training organisation, you will need to complete an Application for Exemption Form available from any campus, centre, or team, or a copy of the form can be obtained from the web.

Your completed Application for Exemption form together with attached documentary evidence (certified copy of Qualification/Statement of Attainment) to support your request for exemption/credit transfer should be submitted directly to the University either in person or by mail. Requests without documentary evidence will not be processed and will be returned to students. There are no fees attached to Credit Transfers.

Pathways

VET to Higher Education Pathway Mapping for completed Awards in the same field or discipline. <br />

Further training pathways from BSB20120 Certificate II in Business include but are not limited to BSB30120 Certificate III in Business.

Entry requirements

CDU Domestic Entry Requirements

There are no formal entry requirements for this qualification however a pre-enrolment process to establish suitability to undertake the course and to determine support requirements will be conducted, which will include a Language, Literacy and Numeracy (LLN) assessment.

All VET International applicants are required to meet the English language proficiency for their chosen course of study.

  • This is a current, nationally accredited qualification from the BSB Business Services Training Package.

  • VET for Secondary Students (VSS)

    Select VSS for more detail about this program.

    Employability skills

    Employability Skills are embedded in the training and assessment of national training package qualifications. Information on the Employability Skills relevant to your qualification can be obtained by visiting this website and keying in the national code for the qualification: training.gov.au

    Location and study mode

    Delivery at all locations is subject to sufficient demand and resources.

    Locations: Alice Springs, Waterfront Darwin, Various remote

    Study Mode: On campus, online

    Subject to demand other locations and modes may become available throughout the year.

Contact details

Email:Student.Central@cdu.edu.au. Phone: (08) 8946 7766 or 1800 061 963 (free call).

Course structure

To achieve BSB20120 Certificate II in Workplace Skills a total of TEN (10) units of competency must be completed comprising five (5) core and five (5) elective units as detailed in the packaging rules and listed below.

The total nominal hours for the sequence listed below is 255 - 340.

Code Module/Unit of Competency Hours
Core units of competency
BSBCMM211 Apply communication skills 40
BSBOPS201 Work effectively in business environments 30
BSBPEF202 Plan and apply time management 20
BSBSUS211 Participate in sustainable work practices 20
BSBWHS211 Contribute to the health and safety of self and others 20
  Total nominal hours for core units 130
Elective units of competency (Select 5)
Group A Self-Management (minimum of 1 unit must be selected from Group A)
BSBPEF201 Support personal wellbeing in the workplace 50
Group B Technology (minimum of 1 unit must be selected from Group B)
BSBTEC101 Operate digital devices 20
BSBTEC201 Use business software applications 60
BSBTEC202 Use digital technologies to communicate in a work environment 20
Group C Working with Others
BSBOPS203 Deliver a service to customers 40
BSBPEF101 Plan and prepare for work readiness 20
BSBTWK201 Work effectively with others 40
Unnamed (maximum of 2 units may be selected from unnamed electives)
BSBOPS101 Use business resources 15
FNSFLT212 Develop and use savings 20
  Total nominal hours for elective units 125 - 210
  Total nominal hours for the qualification 255 - 340

 

Course fees

Domestic Students
2021 Indicative fees for this course:
VET Tuition Fees: $892.50 (for students who are eligible and receive a NT domestic subsidised place); or
Domestic Full Fees: $3825.00 (for domestic full fee students).
Fees will vary according to your choice of elective units.

Please note: a limited number of NT Government subsidy places are available for eligible NT domestic students so contact us now to secure your place for 2021.

The following Fees are applicable to this course:

Domestic Students

Domestic full fees

VET full fees are applicable to this course.
2021: Information about fees for non-subsidised VET courses are available in the VET Student Guide.
 

VET tuition fees

NT Government subsidised places are available for this course.
2021: VET Tuition Fees for 2021 will be charged at $3.50 per nominal hour for subsidised training. More detailed Information about 2021 VET Tuition fees for eligible NT residents will be published in the 2021 VET Student Guide or VET Fees.

International Students

Everything you need to know to get started

How to apply for domestic students

CDU VET has several pathways for you to apply.

 

Visit How to apply for CDU VET courses for more information.

 

Admission requirements for domestic students

Before applying, you may want to check if you meet the admission requirements for studying with CDU.

 

CDU has many pathways to study, so don't worry if you don't meet the admission requirements right now. There is a study pathway to get you started on your journey.

Not sure if you are a domestic or international student?

That's OK - it can be a little tricky to know the difference.

 

To help you out, we've put together a guide to answer any questions you might have.

Everything you need to get apply

How to apply for international students

Applications to CDU must be submitted online.

 

The process is simple, all you need is a valid email address to create your online account.

 

Once you have started the application you will have the option of saving your application and resuming it at a later date.

 

There is no application fee when you apply online.

Find a CDU agent partner

Applicants may seek further information about international education in Australia from the Australian Government Department of Education and Training or from our overseas / external representatives.

 

To help with the process, we've compile a list of authorised representatives.

Not sure if you are a domestic or international student?

That's OK - it can be a little tricky to know the difference.

 

To help you out, we've put together a guide to answer any questions you might have.

 

Things like the difference between domestic and international students or the difference between course types like VET and undergraduate.