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Strategic Services and Governance

Privacy, confidentiality and FOI

Due to the impacts of COVID-19, the processing of applications for information access may be subject to delay.  Where this is the case, we will advise you of the situation and provide information around anticipated timelines for the finalisation of the request.

The Northern Territory Information Act regulates how the University collects, manages, uses and discloses personal information. It also gives anyone the right to apply for access to information held by the University, and to apply to correct personal information that the University may hold about them if it is incorrect, incomplete or out of date.

Refer to the Charles Darwin University Privacy and Confidentiality Policy for the broader collection, use and disclosure of personal information by the University.

The University publishes up to date information on its operations. Before you make an FOI request, you should research the type of information we hold or contact our Information Officer to discuss what information you think the University holds to see what they have available and discuss options for access.

Contact the Privacy/Information Officer at privacy@cdu.edu.au to find out more.

Freedom of Information

Freedom of Information (FOI) requests or applications for access to information or correct information must be made using the correct form. There is no application fee if your application is limited to your own personal information. Otherwise, there is a $30 application fee, payable via the University’s  Payonline site:  https://webpay.cdu.edu.au/foi

The University publishes a lot of information about what we do. Before you make an FOI request, you should research the type of information we hold or contact our Information Officer to discuss what information you think the University holds to see what they have available and discuss options for access.

If your application is limited to documents that contain your personal information only, you may still be required to pay a processing fee as set out in the Information Regulations. If you are required to pay a processing fee, the University will give you an estimate of the fees and seek your agreement before proceeding further with the application. You may also be required to pay a deposit. Processing fees may be waivered in limited circumstances.

Contact the Privacy/Information Officer at privacy@cdu.edu.au to find out more.

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is the privacy law of the European Union (EU) that took effect from 25 May 2018 and applies to all EU and European Economic Area (EEA) member states.

The GDPR covers the personal data of all-natural persons within the EU or EEA ("EU/EEA data subjects"). The GDPR makes no distinctions based on an individual’s permanent place of residence or nationality. The GDPR applies to all such individuals' personal data.

The GDPR also applies to the processing of personal data by data controllers or data processors who are not based in the EU/EEA, where they process personal data of individuals in the EU/EEA in connection with the offering of goods/services.

Charles Darwin University (CDU) processes your personal data to keep in contact with you when you:

  • express an interest in studying at CDU
  • complete a web form on the CDU web site
  • attend a seminar, event or Open Day hosted by CDU
  • enquire about studying with CDU.

We use your contact details to provide you with information relating to CDU (either by email or telephone/text) and to keep in contact with you about opportunities at Charles Darwin University.

Only those staff within the University who deal with student enquiries and our data administrators have access to the data you provide.

You are entitled to request a copy of the data we hold about you (a Subject Access Request) and to raise an objection to the processing of data, where the processing of data we hold about you is likely to cause you damage or distress.

You also have the right to request either the rectification of any incorrect data, the restriction of any further processing of your data or, in the case of enquiries, the erasure of your data (right to be forgotten).

Contact the Privacy/Information Officer at privacy@cdu.edu.au for further information.