Your first point of contact for non-technical Learnline support will always be your lecturer or tutor. Check your support materials for their contact details.
24-hour Learnline support
CDU provides a 24hr, 7day/week support desk for Learnline and associated tools.
Before making a support request, CDU recommends that you:
Have your Student ID number ready and identify the unit code and name where you are experiencing the issue.
Telephone support: 1800 984 057
Online: CDU's customised support portal
If you experience issues with your log in, please contact CDU's IT:
ITMS service desk
Tel: (08) 8946 6600
LogIT job logging portal
Website: ITMS support for students
Alternatively, you can review your student account settings, where you can re-set your password.
Visit CDU’s Student Identity Manager
Blackboard Learn Help
Shortcuts to popular pages
Refer to Blackboard Learn Help for Students for information on: