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Current Students


Supporting our current students to be resilient and thrive during their studies.


You can book free and confidential appointments with a CDU counsellor online  

The Counselling team aims to support current Charles Darwin University students to be resilient and thrive during their studies.   

The CDU Wellbeing Support Line is available 24-hours by phoning 1300 933 393 if you ever need to speak with someone urgently. 

CDU Wellbeing Support Line (available 24/7)

1300 933 393

If this is urgent 

If it is an emergency, please call 000 (Australia only).

If you are not in Australia, please contact your emergency service,  mental health practitioner, doctor, or support organisation in the country where you are currently residing. 

 If you are experiencing distress and need to urgently speak with someone please contact:

  • CDU Wellbeing Support Line 1300 933 393,
  • Lifeline 13 11 14,
  • Mental Health Crisis Line 1800 011 511,
  • Beyond Blue Support Service 1300 224 636,
  • or attend your local hospital emergency department. 

CDU Security  

In an emergency, call 000, then alert University Security on 1800 646 501 or (08) 8946 7777 (Casuarina) or on the SafeZone app

CDU also has a quick response protocol to guide anyone needing to provide immediate support to students 

About the counselling service

Short-term individual counselling sessions and regular group wellbeing sessions are provided by the counselling team. Counsellors meet with you in-person or via telephone or video meeting. There is often high demand for this service. 

These services are free and confidential to all students experiencing personal, family, mental health, or general wellbeing concerns that are affecting their study. Your attendance at counselling or group wellbeing sessions is voluntary. 

In both individual and group settings, counsellors endeavour to create spaces where you feel safe to share details about your current situation and consider how past experiences or worries about the future might be influencing your wellbeing. You will work with a counsellor to develop wellbeing strategies that are right for you. Counsellors will also support your steps to accessing more intensive and ongoing support through another provider if required. 

Who attends counselling? 

    People attend counselling for all kinds of reasons. These could relate to emotional distress, mental health challenges, family and relationships, distressing or traumatic life events, and stressor, stress responses and coping strategies. People also attend counselling to grow their wellbeing strategies, to maintain their wellbeing, or draw on them when faced with challenges. 

    Counselling works best when you: 

    • attend scheduled sessions  
    • actively participate and share as much as you are comfortable to share  
    • commit to identifying hopes, goals, and purpose of counselling with the counsellor 
    • pay attention to your experience and progress without judgement and with an attitude of self-compassion  

    Confidentiality and Informed Consent

    Your counsellor will never discuss your therapy with any other individual outside of the CDU Counselling Team (Student Support), unless given prior permission by you (via a form) 

    What you discuss with the Counsellor will be recorded in counselling notes 

    These records are confidential and can only be accessed by the Counselling Team and the Associate Director of Student Support Services 

    The information contained in these records including your attendance will not be released to any parties without your consent 

    If risk or safety issues are identified, the counsellors may need to release information to other parties to keep yourself or others safe. 

    Your counsellor is legally required to waive your confidentiality is if they have reasonable cause to believe you may harm yourself or others, or there is an imminent threat of harm/danger to yourself, other adults and children, or CDU.  

    In these circumstances, they will first endeavour to discuss with you the action they will be taking to ensure the safety of you and/or others. All efforts will be made to have this discussion with you in person, if it is safe and possible for them to do so. 

    It is a requirement that the Counselling Service has your written consent before engaging in counselling. From October 2022, you will be provided a form to complete prior to, or at, your first appointment. Consent relates to counselling service provision, confidentiality and privacy.

    Counselling Service locations and enquiries  


    Zoom or telephone

    Mon–Fri: 8:30am⁠–4pm (ACST)

    Book Online

    Casuarina campus

    Student Support Services, Blue 5.1

    Mon–Thurs: 8:30am⁠–4pm (ACST)
    Fri: 8:30am⁠–3pm (ACST)

    Sydney campus

    Level 10, 815 George Street, Haymarket

    Mon–Tues: 8:30am⁠–2:30pm (AEST/AEDT)


    External mental health services

    Top End Mental Health Service
    Emergency Assessment Team

    (08) 8999 4988

    Top End mental health service website

    Lifeline Top End (24-hour call)

    13 11 14 or 08 8941 2365 (or, if calling from rural area – 1300 13 11 14)

    Lifeline website

    Royal Darwin Hospital(24-hour call)

    13 11 14 or (08) 8922 8888)

    RHD website


    Darwin Head to Health
    Adult wellbeing support in a calm, safe and welcoming environment

    16 Scatturchio St, Casuarina, NT

    (08) 8914 6600

    Darwin Head to Health Website 

    Headspace Darwin
    Youth mental health and wellbeing service for 12 – 25-year-olds


    (08) 8931 5999

    Headspace website

    Tamarind Centre
    A service for people who are experiencing significant impact as a result of mental health concerns

    (08) 8999 4988 or 1800 682 288

    External sexual assault and family violence services

    Ruby Gaea Darwin Centre Against Sexual Violence

    (08) 8945 0155

    Ruby Gaea website

    Darwin Community Legal Services (DCLS)

    (08) 8982 111

    DCLS website


    Darwin Sexual Assault Referral Centre (24-hour call)

    Darwin Sexual Assault Referral Centre website

    Charles Darwin University is committed to providing a safe, secure and supportive environment. If you, or someone you know, has experienced sexual misconduct, assault or harassment, you can lodge a disclosure, make a formal report, or report anonymously. 

    Medical services

    These local medical practices are reasonably accessible by students from the Casuarina University campus using public transport.

    Top End Medical Centre

    2/11 Vanderlin Dr, Casuarina

    (08) 8995 7900

    Top End Medical Centre website

    Vanderlin Drive Surgery

    38 Vanderlin Drive, Casuarina

    (08) 8945 5888

    Palmerston Medical Clinic

    6 Maluka Street, Palmerston

    (08) 8932 5100

    Palmerston Medical Clinic website

    NB – Bulk billing and after-hours access

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